SPSO (Scottish Public Services Ombudsman) Not Upheld

Lothian NHS Board - Acute Division

201904336 · Health › clinical treatment / diagnosis · Decision date: 01 July 2020 · View NHS Lothian scorecard

Full Decision

Summary

Ms C complained about the medical care and treatment provided to her father (Mr A) when he was an in-patient at the Royal Infirmary of Edinburgh. Ms C had concerns about the medical reviews, the decision to withdraw treatment/fluids, the monitoring of Mr A's condition, whether Mr A had an infection, the decision to reinstate active treatment, and communication with Mr A's family.

We took independent advice from a consultant in geriatrics (a doctor who specialises in medicine of the elderly) and general medicine. We found that the care and treatment provided to Mr A was reasonable and decisions were made sensitively to balance the wishes of Mr A's family and to reduce distress for Mr A. We did not uphold this complaint.

Related reading

View Decision Report 201904336 as a PDF (24.06 KB) Updated: July 22, 2020