SPSO (Scottish Public Services Ombudsman) Not Upheld

Tayside NHS Board

201904552 · Health › clinical treatment / diagnosis · Decision date: 01 October 2020 · View NHS Tayside scorecard

Full Decision

Summary

C complained about the care and treatment provided to their child (A) by the board when A had various ear, nose and throat symptoms. A was admitted to Ninewells Hospital following a number of visits to their GP, and received treatment with steroids, antibiotics and oxygen. A was discharged after two nights with a plan for a follow-up sleep study. C complained that the board had not provided A with appropriate oxygen treatment, and that it was unreasonable for them to be discharged.

We took independent advice from a consultant paediatrician (a medical practitioner specialising in children and their diseases). We found that, overall, the care and treatment provided to A was reasonable, and that there was appropriate monitoring, documentation, and escalation of care. We considered the oxygen treatment and discharging A to be reasonable. We, therefore, did not uphold C's complaint.

Related reading

View Decision Report 201904552 as a PDF (24.13 KB) Updated: October 21, 2020