SPSO (Scottish Public Services Ombudsman) Not Upheld

Lothian NHS Board - Acute Division

202000048 · Health › Clinical treatment / diagnosis · Decision date: 01 December 2022 · View NHS Lothian scorecard

Full Decision

Summary

C complained about the care and treatment that their grandparent (A) received at the Royal Infirmary Edinburgh (RIE). A was admitted to the RIE following a fall. Following a period of recovery, A was discharged to their home. A was subsequently readmitted to the RIE a short time later and died in hospital following this second admission.

C complained to the board about aspects of A’s care during their first admission to RIE, including the board’s management of A’s nutrition and hydration, the physiotherapy A received, and the planning for A’s discharge, but the board did not identify any failings.

We took independent advice from a geriatrician adviser. We found that the management of A’s nutrition and hydration, the provision of physiotherapy to A, and the planning for A’s discharge was reasonable. We did not uphold C’s complaints.

Related reading

View Decision Report 202000048 as a PDF (24.18 KB) Updated: December 21, 2022