SPSO (Scottish Public Services Ombudsman) Not Upheld

A Medical Practice in the Ayrshire & Arran NHS Board area

202007688 · Health › Clinical treatment / diagnosis · Decision date: 01 February 2023

Full Decision

The practice visited in the morning and found them to be coherent and capable of declining a full examination. A's carers left around midday and did not have any specific concerns about A. By the evening, A's condition had deteriorated and they were taken to hospital. A died two days later.

We took independent advice from a GP adviser. We found that there was evidence of appropriate communication between the GPs and other professionals and agencies involved in A’s care. Therefore, we did not uphold the complaint.

Related reading

View Decision Report 202007688 as a PDF (24.11 KB) Updated: February 15, 2023