SPSO (Scottish Public Services Ombudsman) Resolved / Early Resolution

Edinburgh Health and Social Care Partnership

202407128 · Health and Social Care › Clinical treatment / Diagnosis · Decision date: 01 December 2025

Full Decision

We took independent advice from an appropriately qualified adviser and made some enquiries to the partnership. In response, the partnership offered an appropriate apology to C and explained improvement work they were doing in relation to this matter. C was happy with this outcome and we closed the complaint as resolved.

Related reading

View Decision Report 202407128 as a PDF (23.96 KB) Updated: December 17, 2025