Poor sporting event stewarding
122 items
2 sources
Failure to set and enforce coherent minimum stewarding standards and provide adequate training for stewards at sporting events.
Cross-Source Insight
Poor sporting event stewarding has been flagged across 2 independent accountability sources:
118 inquiry recs
4 PFD reports
This issue has been identified by multiple independent accountability bodies, suggesting it is a recurring systemic concern.
Inquiry Recommendations (118)
MAI-51 — Address Showsec failings identified in Volume 1
Recommendation: Improvements, to the extent that they have not already been made, should be made by Showsec to address the failings identified in Volume 1. Specific consideration should be given to how to address my concerns in relation to complacency.
Gov response: The Home Secretary made a written statement to Parliament on 3 November 2022 following publication of Volume 2, acknowledging the findings on emergency response failures and stating the government would work with emergency services to …
Accepted
Delivered
POPP-A.20 — Introduce membership system in England and Wales to exclude visiting fans.
Recommendation: Urgent consideration should be given to introducing a membership system in England and Wales so as to exclude visiting fans.
Unknown
POPP-A.21 — Install closed circuit television at all League and Premier Division football grounds.
Recommendation: Closed circuit television should be introduced at League football grounds in England and Wales and in the Premier Division in Scotland.
Unknown
POPP-A.22 — Create specific offence for throwing missiles at sports grounds in England/Wales.
Recommendation: There should be a specific offence in England and Wales of throwing a missile at sports grounds.
Unknown
POPP-A.23 — Football clubs must review entry arrangements and turnstile organisation.
Recommendation: Football clubs should review their arrangements for entry and the organisation of their turnstiles.
Unknown
POPP-A.5 — Criminalise possession of smoke bombs at sports grounds in England and Wales
Recommendation: Consideration should be given to making it a criminal offence in England and Wales to have a smoke bomb or similar device at sports grounds.
Unknown
POPP-A.8 — Mandate adequate first-aid rooms as a term of safety certificates
Recommendation: In designated grounds it should be a term of the safety certificate that an adequate first-aid room should be provided.
Unknown
POPP-C.12 — Introduce offence of disorderly conduct at sports grounds in England and Wales
Recommendation: In England and Wales consideration should be given to creating an offence of disorderly conduct at a sports ground.
Unknown
POPP-C.13 — Widen arrest powers under Section 5 of the Public Order Act 1936
Recommendation: The power to arrest under Section 5 of the Public Order Act 1936 should be widened.
Unknown
POPP-C.14 — Review Sporting Events Act 1985 alcohol provisions concerning executive boxes
Recommendation: The provisions of Section 3(3) of the Sporting Events (Control of Alcohol etc) Act 1985 should be reviewed in relation to executive boxes.
Unknown
POPP-C.15 — Continue considering membership schemes for Football League clubs in England and Wales
Recommendation: Consideration should continue to be given to some form of membership scheme for Football League clubs in England and Wales.
Unknown
POPP-C.2 — Designate more sports grounds over 10,000 capacity under 1975 Act
Recommendation: Further designation under the Safety of Sports Grounds Act 1975 of sports grounds and sports stadia with accommodation for over 10,000 spectators where Association Football, Rugby League, Rugby Union and cricket is played in England, Wales and Scotland.
Unknown
POPP-C.4 — Assign single authority for structural safety at undesignated sports grounds
Recommendation: One authority should be given the responsibility for securing structural safety at sports grounds and stadia not designated under the 1975 Act.
Unknown
TAYL-F1 — Ensure spectators are admitted only to seated accommodation at designated sports grounds
Recommendation: The Secretary of State should ensure that spectators are admitted only to seated accommodation at matches played at sports grounds designated under the Safety of Sports Grounds Act 1975 in accordance with the timing set out in Recommendations 2 to …
Unknown
TAYL-F10 — Reduce maximum turnstile entry rate to 660 persons per hour
Recommendation: The maximum notional rate at which spectators can pass through a turnstile should be 660 persons per hour, not 750 per hour as stated in paragraph 47 of the Green Guide. The maximum rate for any particular turnstile must take …
Unknown
TAYL-F11 — Require written agreement between clubs and police on crowd safety functions
Recommendation: There should be a written statement of intent, agreed between the club and the police, setting out their respective functions as to crowd safety and control and in particular as to the filling of each self-contained pen or other standing …
Unknown
TAYL-F12 — Assign dedicated steward or officer to monitor each standing area for overcrowding
Recommendation: (a) At each match, there should be on the perimeter track, for each self-contained pen or other standing area (subject to (b) below), a steward (if the club is monitoring that area) or a police officer (if the police are …
Unknown
TAYL-F13 — Require clear, conspicuously painted gangways with no standing permitted
Recommendation: Gangways should be kept clear, in accordance with paragraphs 97 to 99 of the Green Guide. Gangways should be painted in a conspicuous colour whether they are sunk or not. The Safety Certificate should require that no standing is allowed …
Unknown
TAYL-F16 — Provide comprehensive training for police and stewards on crowd density and distress
Recommendation: All police officers and stewards with duties in relation to the standing areas and especially those with duties under Recommendation 12 above, should be fully briefed and trained with regard to the recognition of crowd densities, to the recognition of …
Unknown
TAYL-F2 — Implement Recommendation 1 for high-risk matches from the 1993/94 season
Recommendation: Recommendation 1 should apply with effect from the start of the 1993/4 season at high-risk matches as defined under the UEFA Regulations set out in paragraph 82 above.
Unknown
TAYL-F20 — Man all perimeter fence gates with stewards or police during occupation
Recommendation: Each gate in a perimeter fence affording access to the pitch from a pen or enclosure should be manned by a steward or by a police officer when the pen or enclosure is occupied. Whether such manning should be by …
Unknown
TAYL-F21 — Provide trained personnel and cutting equipment for immediate perimeter fence removal
Recommendation: Suitable and sufficient cutting equipment should be provided by the club at each ground where there are perimeter fences to permit the immediate removal of enough fencing to release numbers of spectators if necessary. Agreement should be reached as to …
Unknown
TAYL-F23 — Review barrier layout immediately to comply with Green Guide criteria
Recommendation: The layout of barriers in each pen or terraced area should be reviewed immediately (if this has not already been done following the Interim Report) to ensure that it complies with the criteria contained in Chapter 9 of the Green …
Unknown
TAYL-F3 — Apply Recommendation 1 and reduce standing capacity by 20% annually
Recommendation: Subject to Recommendation 2 above, Recommendation 1 above should apply with effect from the start of the 1994/5 season to all matches at grounds in the first and second divisions of the Football League, the Premier Division of the Scottish …
Unknown
TAYL-F32 — Inspect and measure turnstile flow rates; ensure regular maintenance
Recommendation: Each turnstile should be inspected and its potential rate of flow measured (if this has not already been done following the Interim Report). Thereafter, regular inspections should be made to ensure that each turnstile remains capable of admitting spectators at …
Unknown
TAYL-F33 — Ensure turnstiles admit spectators to viewing areas within one hour
Recommendation: The correlation between each viewing area in the stadium and the turnstiles serving it should be such as to ensure that all the spectators intended to be admitted to that viewing area can pass through the turnstiles within one hour. …
Unknown
TAYL-F34 — Close turnstiles when capacity is reached; ensure quick operator communication
Recommendation: Turnstiles should be closed when the permitted capacity of the area served by them is about to be reached and arrangements should be made to ensure quick and effective communication with turnstile operators for this purpose.
Unknown
TAYL-F35 — Install CCTV to monitor crowd densities in all stadium areas
Recommendation: Closed circuit television should be so installed as to enable crowd densities outside the ground, within concourse areas and in pens and other standing areas, to be monitored before, throughout and at the end of a match.
Unknown
TAYL-F36 — Comprehensively review and improve spectator signposting for clear, rapid movement
Recommendation: All signposting for spectators both outside and inside the ground should be comprehensively reviewed (if this has not already been done following the Interim Report). It should, in relation to the arrangements for each match, be unambiguous, eye-catching, simple and …
Unknown
TAYL-F37 — Ensure ticket information is clear, unambiguous, and guides spectators inside ground
Recommendation: Information on tickets should be unambiguous, simple and clear and should correlate absolutely with the information provided in respect of each match both outside and inside the ground. Retained ticket stubs should contain information necessary to guide spectators once inside …
Unknown
TAYL-F38 — Clubs and police review ticket timing to align with spectator admission plans
Recommendation: Information on tickets requesting spectators to be in position by a particular time should be reviewed (if this has not already been done following the Interim Report) by clubs in conjunction with the police to ensure that it corresponds with …
Unknown
TAYL-F39 — Clubs maintain computer records of ticket purchasers' names and addresses
Recommendation: Clubs should consider maintaining a record on computer of ticket sales before the day of the match, for season tickets and tickets for all-ticket matches for seated areas, containing the names and addresses of those purchasing tickets.
Unknown
TAYL-F4 — Eliminate standing accommodation at designated grounds by August 1999 through annual reduction
Recommendation: Subject to Recommendation 2 above, Recommendation 1 should apply with effect from the start of the 1999/2000 season to all matches at all other grounds designated under the Safety of Sports Grounds Act 1975. Standing accommodation at these grounds should …
Unknown
TAYL-F40 — Confine all-ticket matches to capacity crowds; prohibit match-day ticket sales
Recommendation: All-ticket matches should be confined to those at which a capacity or near capacity crowd is expected. When a match has been designated all-ticket, clubs should not sell tickets at the match and should take steps to advise the spectators …
Unknown
TAYL-F41 — Clubs consult supporters on pre-match entertainment to attract early spectators
Recommendation: Each club should consult with a recognised supporters' club as to the provision of pre-match entertainment aimed at attracting spectators to the ground in good time.
Unknown
TAYL-F42 — Recruit, retain, and fully train competent, fit, and active stewards
Recommendation: Clubs should recruit and retain sufficient competent stewards. They should be fit, active and robust, and preferably between the ages of 18 and 55. Clubs should ensure that stewards are fully trained, aware of their duties under Annex B of …
Unknown
TAYL-F43 — Provide well-placed, spacious, and equipped police control room with CCTV
Recommendation: The club s,hould provide a police control room which is:- (a) well placed, so as to command a good view of the whole pitch and of the spectator area surrounding it; (b) of sufficient size for the commander, his deputy …
Unknown
TAYL-F44 — Chief Constables nominate chief officers to liaise on crowd safety with clubs
Recommendation: The Chief Constable of each police force in whose area there is one designated sports ground or more should nominate a chief officer to liaise with the management of each football club and local authority concerned in respect of the …
Unknown
TAYL-F45 — Alert officers to prevent and remedy overcrowding through operational orders and briefings
Recommendation: The Operational Order for each match at a designated sports ground, and the pre-match briefing of all officers on duty there, should alert such officers to the importance of preventing any overcrowding and, if any is detected, of taking appropriate …
Unknown
TAYL-F46 — Operational orders ensure police cope with spectator flow and rapid deployment
Recommendation: The Operational Order for each match at a designated sports ground should enable the police to cope with any foreseeable pattern in the arrival of spectators at a match and in their departure. It should provide for sufficient reserves to …
Unknown
TAYL-F47 — Police planning must prevent ticketless fans entering designated sports grounds
Recommendation: Police planning should provide that ticketless fans should not be allowed to enter a designated sports ground except in an emergency.
Unknown
TAYL-F48 — Review arrest procedures to minimise officer absence from post at grounds
Recommendation: Arrest procedures inside and outside designated sports grounds should be reviewed so as to keep to the minimum the period during which an arresting officer is away from his post.
Unknown
TAYL-F49 — Officer in command may postpone kick-off, prioritising crowd safety
Recommendation: The option to postpone kick-off should be in the discretion of the officer in command at the ground. Crowd safety should be the paramount consideration in deciding whether to exercise it.
Unknown
TAYL-F5 — Establish Advisory Design Council to research and disseminate improved stadium design
Recommendation: The Football Association and the Football League should establish an Advisory Design Council whose functions should be: (a) to conduct and marshal research into the improvement and design of football stadia; (b) to disseminate regularly such information and expertise as …
Unknown
TAYL-F50 — Consult clubs on early kick-off or Sunday fixtures for high-risk matches
Recommendation: Consideration in consultation with the club should be given, especially for high-risk matches, to the possibility of an early kick-off or a Sunday fixture.
Unknown
TAYL-F51 — Provide control room with CCTV and turnstile data; train officers in interpretation
Recommendation: There should be available in the police control room the results of all closed circuit television monitoring outside and inside the ground and the record of any electronic or mechanical counting of numbers at turnstiles or of numbers admitted to …
Unknown
TAYL-F52 — Provide specific training course for senior police commanders on football match strategy
Recommendation: Consideration should be given to the provision of a specific training course for senior officers presently acting as Police Commanders and those in line to do so. Such a course should include training in the basic strategy of policing football …
Unknown
TAYL-F53 — Require police authorities to review and standardise charges for stadium policing
Recommendation: Police authorities should review the charges they make to clubs for the costs of policing inside grounds so as to ensure that realistic charges are made. The Home Office should take steps to ensure consistency of practice, subject to local …
Unknown
TAYL-F54 — Ensure sufficient operators and priority radio channels for police control rooms
Recommendation: There should be sufficient operators in the police control room to enable all radio transmissions to be received, evaluated and answered. The radio system should be such as to give operators in the control room priority over, and the capacity …
Unknown
TAYL-F55 — Establish dedicated command radio channel for Police Commander and senior officers
Recommendation: There should always be a command channel reserved solely for the Police Commander to communicate with his senior officers round the ground.
Unknown
TAYL-F56 — Implement separate landline telephone system between control room and key ground points
Recommendation: To complement radio communications, there should be a completely separate system of land lines with telephone links between the control room and key points at the ground.
Unknown
TAYL-F57 — Install public address system with alert signal for stadium crowd communication
Recommendation: Within the control room, there should be a public address system to communicate with individual areas outside and inside the ground, with groups of areas or with the whole ground. Important announcements should be preceded by a loud signal to …
Unknown
TAYL-F58 — Utilise illuminated advertising boards for crowd communication where possible
Recommendation: Use should be made where possible of illuminated advertising boards to address the crowd.
Unknown
TAYL-F59 — Require regular inter-service liaison on crowd safety at designated sports grounds
Recommendation: The police, fire and ambulance services should maintain through senior nominated officers regular liaison concerning crowd safety at each designated sports ground.
Unknown
TAYL-F6 — Implement Section 13 or establish body to review local authority functions
Recommendation: (a) If Part I of the Football Spectators Act 1989 is implemented, section 13 should be brought into force giving the Football Licensing Authority the functions and powers therein specified (power to review the discharge of functions by local authorities). …
Unknown
TAYL-F60 — Require police to share full pre-match details with emergency services
Recommendation: Before each match at a designated sports ground the police should ensure that the fire service and ambulance service are given full details about the event, including its venue, its timing, the number of spectators expected, their likely routes of …
Unknown
TAYL-F61 — Maintain instant communication links between police and emergency service headquarters
Recommendation: Lines of communication, whether by telephone or by radio, from the police control room to the local headquarters of all emergency services should be maintained at all times so that emergency calls can be made instantly.
Unknown
TAYL-F62 — Review emergency vehicle access, rendezvous points, and internal ground accessibility
Recommendation: Contingency plans for the arrival at each designated sports ground of emergency vehicles from all three services should be reviewed. They should include routes of access, rendezvous points, and accessibility within the ground itself.
Unknown
TAYL-F63 — Brief entrance police on emergency service plans and deployment information
Recommendation: Police officers posted at the entrances to the ground should be briefed as to the contingency plans for the arrival of emergency services and should be informed when such services are called as to where and why they are required.
Unknown
TAYL-F64 — Require one trained first aider per 1,000 spectators at sports grounds
Recommendation: There should be at each sports ground at each match at least one trained first aider per 1,000 spectators. The club should have the responsibility for securing such attendance.
Unknown
TAYL-F65 — Mandate equipped first aid rooms as Safety Certificate requirement
Recommendation: There should be at each designated sports ground one or more first aid rooms. The number of such rooms and the equipment to be maintained within them should be specified by the local authority after taking professional medical advice and …
Unknown
TAYL-F66 — Require medical practitioner presence for matches exceeding 2,000 spectators
Recommendation: (a) At every match where the number of spectators is expected to exceed 2,000, the club should employ a medical practitioner to be present and available to deal with any medical exigency at the ground. He should be trained and …
Unknown
TAYL-F67 — Mandate one fully equipped ambulance for matches with 5,000+ spectators
Recommendation: At least one fully equipped ambulance from or approved by the appropriate ambulance authority should be in attendance at all matches with an expected crowd of 5,000 or more.
Unknown
TAYL-F68 — Specify ambulance numbers for large crowds as Safety Certificate requirement
Recommendation: The number of ambulances to be in attendance for matches where larger crowds are expected should be specified by the local authority after consultation with the ambulance service and should be made a requirement of the Safety Certificate.
Unknown
TAYL-F69 — Deploy major incident equipment vehicle for crowds exceeding 25,000
Recommendation: A "major incident equipment vehicle", designed and equipped to deal with up to SO casualties, should be deployed in addition to other ambulance attendance at a match where a crowd in excess of 25,000 is expected.
Unknown
TAYL-F7 — Specify maximum spectator numbers for self-contained viewing terrace pens
Recommendation: Where a viewing terrace is divided into pens or areas which are self-contained, the Safety Certificate should specify the maximum number of spectators to be admitted to each such pen or area. A pen or area is to be deemed …
Unknown
TAYL-F70 — Consider creating offence for unauthorised sale of football match tickets
Recommendation: Consideration should be given to creating an offence of selling tickets for and on the day of a football match without authority from the home club to do so.
Unknown
TAYL-F71 — Make throwing missiles, chanting abuse, pitch invasion specific offences
Recommendation: Each of the following activities at a designated sports ground should be made a specific offence:- i. throwing a missile; ii. chanting obscene or racialist abuse; iii. going on the pitch without reasonable excuse.
Unknown
TAYL-F72 — Extend court powers for attendance centre orders for football offences
Recommendation: Consideration should be given to extending the courts' powers to make attendance centre orders for football related offences on occasions of designated football matches. The provision should be capable of imposition on an offender aged 21 or over and subject …
Unknown
TAYL-F73 — Consider electronic monitoring (tagging) for football related offence sentencing
Recommendation: Consideration should be given to the use of electronic monitoring (tagging) in the sentencing of offenders convicted of football related offences.
Unknown
TAYL-F74 — Home Office to urgently establish body to revise the Green Guide
Recommendation: As a matter of urgency, the Home Office should set up a body to revise the Green Guide in accordance with this Report, these Recommendations and the Report of the Technical Working Party (Appendix 3).
Unknown
TAYL-F75 — Green Guide revision must specify crush barrier loading test recovery values
Recommendation: In any revision of the Green Guide, the values to be achieved by way of percentage recovery after the required loading tests on crush barriers should be specified. Acceptable values for various materials should be specified.
Unknown
TAYL-F76 — Revised Green Guide must emphasise inspecting crush barriers for corrosion
Recommendation: When the Green Guide is revised, the need to inspect crush barriers for possible corrosion should be specifically mentioned and emphasised.
Unknown
TAYL-F8 — Revise Green Guide maximum capacity figures to reflect new density limits
Recommendation: Each figure for maximum capacity should be assessed in accordance with Chapter 16 of the Green Guide ("the Green Guide figure") subject to the following qualifications:- (a) the maximum density permitted under paragraphs 221 and 222 of the Green Guide …
Unknown
TAYL-F9 — Limit spectators entering pens to maximum capacity and close access
Recommendation: Arrangements should be made:- (a) to limit the number of spectators entering each self-contained pen or area to the maximum capacity figure assessed in accordance with Recommendation 8 above either electronically, mechanically, by a ticketing arrangement, by counting or otherwise, …
Unknown
TAYL-I1 — Safety Certificates must specify maximum spectator numbers for self-contained pens
Recommendation: Where a viewing terrace is divided into pens or areas which are self-contained, the Safety Certificate should specify the maximum number of spectators to be admitted to each such pen or area. A pen or area is to be deemed …
Unknown
TAYL-I10 — Provide cutting equipment for perimeter fences, train users, senior police decide
Recommendation: Suitable and sufficient cutting equipment should be provided by the club at each ground where there are perimeter fences to permit the immediate removal of enough fencing to release numbers of spectators if necessary. Agreement should be reached as to …
Unknown
TAYL-I11 — Immediately inspect all crush barriers for corrosion; repair or replace as needed
Recommendation: All crush barriers should be visually inspected immediately for signs of corrosion. Any barrier found to be affected by a significant degree of corrosion should be repaired or replaced.
Unknown
TAYL-I12 — Immediately review barrier layout for Green Guide compliance and adjust capacity
Recommendation: The layout of barriers in each pen or terraced area should be reviewed immediately to ensure that it complies with the criteria contained in Chapter 9 of the Green Guide. If it does not, the assessment of the maximum capacity …
Unknown
TAYL-I13 — Local authority to immediately review Safety Certificates with stakeholders and inspect stadiums
Recommendation: There should be an immediate review of each Safety Certificate by the responsible local authority, which should consult the club in respect of which the Certificate is issued, the police, the fire service, the ambulance service and the building authority. …
Unknown
TAYL-I14 — Local authorities must immediately issue Safety Certificates for designated stadiums
Recommendation: Any local authority within whose area there exists a sports stadium designated under the 1975 Act for which no Safety Certificate has yet been issued should proceed forthwith to remedy the situation.
Unknown
TAYL-I15 — Local authorities must annually review and renew all Safety Certificates
Recommendation: Every Safety Certificate should be reviewed by the local authority at least once annually and each Certificate should require to be renewed annually.
Unknown
TAYL-I16 — Local authorities must review Safety Certificate arrangements and administrative structure
Recommendation: Each local authority should review its arrangements for issuing, monitoring, enforcing, reviewing, amending and renewing Safety Certificates. Such review should require that there exists or is provided an accountable administrative structure whereby the functions of the local authority are regularly …
Unknown
TAYL-I17 — Local authorities should establish Advisory Groups for crowd safety with stakeholders
Recommendation: To assist the local authority in exercising its functions, it should set up an Advisory Group consisting of appropriate members of its own staff, representatives of the police, of the fire and ambulance services, of the building authority, of the …
Unknown
TAYL-I18 — Inspect turnstiles, measure flow rate, and conduct regular maintenance checks
Recommendation: Each turnstile should be inspected and its potential rate of flow measured. Thereafter, regular inspections should be made to ensure that each turnstile remains capable of admitting spectators at the rate anticipated.
Unknown
TAYL-I19 — Ensure turnstiles admit spectators to viewing areas within one hour
Recommendation: The correlation between each viewing area in the stadium and the turnstiles serving it should be such as to ensure that all the spectators intended to be admitted to that viewing area can pass through the turnstiles within one hour. …
Unknown
TAYL-I2 — Revise Green Guide capacity assessment with realistic factors and 15% safety margin
Recommendation: Each figure for maximum capacity should be assessed in accordance with Chapter 16 of the Green Guide ("the Green Guide figure") subject to the following qualifications:- (a) in arriving at "the Green Guide figure", proper and realistic allowance must be …
Unknown
TAYL-I20 — Implement turnstile closure when capacity is reached, ensuring quick communication
Recommendation: Turnstiles should be closed when the permitted capacity of the area served by them is about to be reached and arrangements should be made to ensure quick and effective communication with turnstile operators for this purpose.
Unknown
TAYL-I21 — Install CCTV to monitor crowd densities outside and inside the ground
Recommendation: Closed circuit television should be so installed as to enable crowd densities outside the ground, within concourse areas and in pens and other standing areas, to be monitored before and throughout a match.
Unknown
TAYL-I22 — Comprehensively review and improve spectator signposting for clear, rapid movement
Recommendation: All signposting for spectators both outside and inside the ground should be comprehensively reviewed. It should, in relation to the arrangements for each match, be unambiguous, eye-catching, simple and clear and should be designed to ensure the rapid movement of …
Unknown
TAYL-I23 — Ensure clear, consistent ticket information, including guidance on retained stubs
Recommendation: Information on tickets should be unambiguous, simple and clear and should correlate absolutely with the information provided in respect of each match both outside and inside the ground. Retained ticket stubs should contain information necessary to guide spectators once inside …
Unknown
TAYL-I24 — Clubs and police review ticket timing for planned spectator admission arrangements
Recommendation: Information on tickets requesting spectators to be in position by a particular time should be reviewed by clubs in conjunction with the police to ensure that it corresponds with the planned arrangements for admitting spectators to the ground.
Unknown
TAYL-I25 — Clubs consult supporters on pre-match entertainment to encourage early spectator arrival
Recommendation: Each club should consult with a recognised supporters' club as to the provision of pre-match entertainment aimed at attracting spectators to the ground in good time.
Unknown
TAYL-I26 — Chief Constables nominate chief officers to liaise on stadium crowd safety
Recommendation: The Chief Constable of each police force in whose area there is one designated stadium or more should nominate a chief officer to liaise with the management of each football club and local authority concerned in respect of the safety …
Unknown
TAYL-I27 — Brief officers on preventing and remedying overcrowding through operational orders
Recommendation: The Operational Order for each match at a designated stadium and the pre-match briefing of all officers on duty there should alert such officers to the importance of preventing any overcrowding and, if any is detected, of taking appropriate steps …
Unknown
TAYL-I28 — Operational orders must ensure police cope with crowd movement and deploy reserves
Recommendation: The Operational Order for each match at a designated stadium should enable the police to cope with any foreseeable pattern in the arrival of spectators at a match and in their departure. It should provide for sufficient reserves to enable …
Unknown
TAYL-I29 — Officer in command may postpone kick-off, prioritising paramount crowd safety
Recommendation: The option to postpone kick-off should be in the discretion of the officer in command at the ground. Crowd safety should be the paramount consideration in deciding whether to exercise it.
Unknown
TAYL-I3 — Limit spectator numbers in pens and close access at maximum capacity
Recommendation: Arrangements should be made:- (a) to limit the number of spectators entering each self-contained pen or area to the maximum capacity figure assessed in accordance with Recommendation 2 above either electronically, mechanically, by a ticketing arrangement, by counting or otherwise, …
Unknown
TAYL-I30 — Equip control room with CCTV and counting data; train officers to interpret
Recommendation: There should be available in the police control room the results of all closed circuit television monitoring outside and inside the ground and the record of any electronic or mechanical counting of numbers at turnstiles or of numbers admitted to …
Unknown
TAYL-I31 — Ensure sufficient, prioritised radio operators and soundproof police control room
Recommendation: There should be sufficient operators in the police control room to enable all radio transmissions to be received, evaluated and answered. The radio system should be such as to give operators in the control room priority over, and the capacity …
Unknown
TAYL-I32 — Establish separate landline telephone links between control room and key points
Recommendation: To complement radio communications, there should be a completely separate system of land lines with telephone links between the control room and key points at the ground.
Unknown
TAYL-I33 — Implement public address system with loud signal for effective crowd communication
Recommendation: Within the control room, there should be a public address system to communicate with individual areas outside and inside the ground, with groups of areas or with the whole ground. Important announcements should be preceded by a loud signal to …
Unknown
TAYL-I34 — Utilise illuminated boards and police hand signals for crowd communication
Recommendation: Use should be made where possible of illuminated advertising boards to address the crowd. Consideration should also be given to the use by police officers of a simple code of hand signals to indicate to the control room the existence …
Unknown
TAYL-I35 — Emergency services maintain regular liaison on stadium crowd safety
Recommendation: The police, fire and ambulance services should maintain through senior nominated officers regular liaison concerning crowd safety at each stadium.
Unknown
TAYL-I36 — Police provide emergency services with full match details for planning
Recommendation: Before each match at a designated stadium, the police should ensure that the fire service and ambulance service are given full details about the event, including its venue, its timing, the number of spectators expected, their likely routes of entry …
Unknown
TAYL-I37 — Review emergency vehicle contingency plans, including access and rendezvous points
Recommendation: Contingency plans for the arrival at each designated stadium of emergency vehicles from all three services should be reviewed. They should include routes of access, rendezvous points, and accessibility within the ground itself.
Unknown
TAYL-I38 — Brief entrance police officers on emergency service contingency plans and deployment
Recommendation: Police officers posted at the entrances to the ground should be briefed as to the contingency plans for the arrival of emergency services and should be informed when such services are called as to where and why they are required.
Unknown
TAYL-I39 — Require clubs to provide one trained first aider per 1,000 spectators
Recommendation: There should be at each stadium at each match at least one trained first aider per 1,000 spectators. The club should have the responsibility for securing such attendance.
Unknown
TAYL-I4 — Mandate written agreements between clubs and police for crowd safety responsibilities
Recommendation: There should be a written agreement between the club and the police setting out their respective responsibilities for crowd safety and control and in particular for the filling of each self-contained pen or other terraced area and the monitoring of …
Unknown
TAYL-I40 — Local authorities to specify first aid rooms and equipment for stadium safety certificates
Recommendation: There should be at each stadium one or more first aid rooms. The number of such rooms and the equipment to be maintained within them should be specified by the local authority after taking professional medical advice and should be …
Unknown
TAYL-I41 — Require clubs to employ trained medical practitioners at all matches
Recommendation: The club should employ a medical practitioner to be present at each match and available to deal with any medical exigency at the ground. He should be trained and competent in advanced first aid. He should be present at the …
Unknown
TAYL-I42 — Mandate one fully equipped ambulance at matches with over 5,000 spectators
Recommendation: At least one fully equipped ambulance from the appropriate ambulance authority should be in attendance at all matches with an expected crowd of 5,000 or more.
Unknown
TAYL-I43 — Local authorities to specify ambulance numbers for large crowd matches
Recommendation: The number of ambulances to be in attendance for matches where larger crowds are expected should be specified by the local authority after consultation with the ambulance service and should be made a requirement of the Safety Certificate.
Unknown
TAYL-I5 — Assign dedicated stewards or police to monitor terraced area crowd conditions
Recommendation: At each match, there should be on the perimeter track, for each self-contained pen or other terraced area, a steward (if the club is monitoring that area) or a police officer (if the police are monitoring it) whose sole duty …
Unknown
TAYL-I6 — Provide mandatory training for police and stewards on crowd density recognition
Recommendation: All police officers and stewards with duties in relation to the terraced areas and especially those with duties under Recommendation 5 above, should be fully briefed and trained with regard to the recognition of crowd densities, to the recognition of …
Unknown
TAYL-I7 — Paint and mark all emergency exit gates in perimeter fences clearly
Recommendation: All gates in radial or perimeter fences of pens or other self-contained areas should be painted in a different colour from the rest of the fence and marked "Emergency Exit".
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TAYL-I8 — Keep all pitch access gates fully open during matches
Recommendation: Where there are perimeter fences, all gates to the pitch should be kept fully open during the period when spectators are on the terrace.
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TAYL-I9 — Authorise police officers to manage gate access to relieve overcrowding
Recommendation: There should be in respect of each gate in a perimeter fence (or group of gates if they are close together) a police officer authorised to decide whether or not to allow spectators through a gate to relieve overcrowding. The …
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PFD Reports (4)
Richard Whale
Concerns: Impeded exit routes and obstructed handrails due to steward placement, coupled with non-compliance with steward codes and lack of audits, compromised public safety at the football ground.
Responded
Samuel Clarke
Concerns: Site security was inadequate, with an accessible turnstile allowing unauthorised entry, and a lack of contingency plans or improved equipment for security officers.
Responded
Anthony Grant
Concerns: A lifeguard failed to notice a submerged swimmer for over five minutes due to inadequate pool safety protocols, including insufficient staffing and static positioning. The coroner suggests using the CCTV footage as a national training tool to improve vigilance.
Responded
Bradley Hooper
Concerns: An inexperienced marshall, distracted by a mobile phone and improperly positioned, failed to observe a fatal collision. Club rules for marshall allocation were not followed, and the MCF Code of Practice lacks smartphone use guidance.
Overdue