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Government has not set a timetable for developing a social tariff for low-income households.

Conclusion
The Government has not yet set out a timetable for developing a single and comprehensive social tariff to prevent protect low-income households from bill increases, despite the widespread view that it will be necessary in the context of much higher bills. This is a necessary step that allows the regulatory system to significantly increase investment, while shielding the most vulnerable. Despite record numbers of people being offered financial support, we are also not clear what progress is being made towards sector targets to eradicate water poverty. (Conclusion, Paragraph 74) 52
Timeline
Recommendation age 1.0 yr
Report published 16 Jun 2025