Reforming the water sector

Environment, Food and Rural Affairs Committee Open Inquiry
Opened: 19 Dec 2024 Parliament page
UK water bodies are affected by a number of high-profile threats including agricultural and sewage pollution. The water sector faces other important concerns such as weak resilience of water supply systems and future water security. Water companies providing services have been criticised for their environmental, financial and customer satisfaction performance. … Read more
1 Recommendation
43 Conclusions
2 Reports
11 Oral sessions
131 Letters
11 Events
Activity timeline 155 events
19 May
2026
Correspondence
19 May
2026
Correspondence
19 May
2026
Correspondence
1 May
2026
Report published
1 May
2026
Correspondence
1 May
2026
Correspondence
1 May
2026
Correspondence
14 Apr
2026
Oral evidence
14 Apr
2026
Correspondence
14 Apr
2026
Formal meeting (oral evidence session) · Room 6, Palace of Westminster
24 Mar
2026
Correspondence
24 Mar
2026
Correspondence
Oral evidence sessions 11 sessions
14 Apr 2026
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Environment, Food and Rural Affairs; Environment Food and Rural Affairs
Caroline Sheridan · South East Water Chris Train OBE · South East Water Chris Walters · Musicians’ Union David Hinton · South East Water Dr Marcus Rink · Drinking Water Inspectorate Dr Mike Keil · Consumer Council for Water
6 Jan 2026
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EFRA Committee
David Hinton · South East Water Marcus Rink · Drinking Water Inspectorate Tanya Sephton · South East Water
9 Sep 2025
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Environment, Food and Rural Affairs
David Hallam · Department for Environment, Food and Rural Affairs Emma Hardy MP · Department for Environment Food and Rural Affairs Emma Hardy MP · Department for Environment, Food and Rural Affairs
15 Jul 2025
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Environment, Food and Rural Affairs
Chris Weston · Thames Water Ian Pearson · Thames Water Sir Adrian Montague CBE · Thames Water
17 Jun 2025
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Environment, Food and Rural Affairs
Sir Jon Cunliffe · Independent Water Commission
13 May 2025
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Environment, Food and Rural Affairs
Chris Weston · Thames Water Sir Adrian Montague CBE · Thames Water Steve Buck · Thames Water
12 Mar 2025
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Environment, Food and Rural Affairs
Andy Pymer · Wessex Water Mark Thurston · Anglian Water Ruth Jefferson · Wessex Water
11 Mar 2025
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Environment, Food and Rural Affairs
Andrew Beaver · Northumbrian Water Heidi Mottram · Northumbrian Water Peter Perry · Dŵr Cymru (Welsh Water) Samantha James · Dŵr Cymru (Welsh Water)
26 Feb 2025
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Environment, Food and Rural Affairs
Liv Garfield · Severn Trent Water Louise Beardmore · United Utilities Phil Aspin · United Utilities
25 Feb 2025
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Environment, Food and Rural Affairs
Nicola Shaw · Yorkshire Water Paul Inman · Yorkshire Water Susan Davy · South West Water
21 Jan 2025
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Environment, Food and Rural Affairs
David Henderson · Water UK Dr Mike Keil · Consumer Council for Water Lawrence Gosden · Southern Water Stuart Ledger · Southern Water Tom MacInnes · Citizens Advice
Title HC No. Published Items Response
8th Report – Failures at South East Water HC 1861 1 May 2026 16 Pending
2nd report - Priorities for water sector reform HC 1001 16 Jun 2025 28
Recommendations & Conclusions
44 results
1 Conclusion
2nd report - Priorities for water …
Diverse water company ownership models are needed to foster responsible leadership.
Different models of ownership could offer a better culture of responsible leadership, which is key to a thriving water sector. A variety of corporate ownership options should be on the table for the water sector. As well as the publicly … Read more
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2 Recommendation
2nd report - Priorities for water …
Require Independent Water Commission to analyse water company ownership models and owner vetting.
We urge the Independent Water Commission to analyse all potential water company ownership models to determine which models are most likely to lead to a thriving and responsible culture. The Commission should then outline the steps needed to encourage those … Read more
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3 Conclusion
2nd report - Priorities for water …
Current incremental measures are insufficient to improve water company culture and performance.
Given the wide array of performance issues across the sector, more responsible leadership is clearly needed for better stewardship of our natural water resources. Incremental steps have been taken to improve governance, increase consumer representation and influence bonus cultures in … Read more
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4 Conclusion
2nd report - Priorities for water …
Mandate greater Ofwat oversight and clearer criteria for water company senior bonuses
The Independent Water Commission should consider what other reforms are necessary to ensure that the right people are put into senior positions and the appropriate bonuses are paid to them. This should include greater oversight or approval from Ofwat before … Read more
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5 Conclusion
2nd report - Priorities for water …
Water sector plagued by low trust, accountability, and inadequate transparency
Trust and accountability in the water sector is very low and water companies must improve transparency through open data and more collaboration with consumers. (Conclusion, Paragraph 16)
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6 Conclusion
2nd report - Priorities for water …
Establish formal links for water quality data and mandate water company data publication
The Independent Water Commission should consider how the link between water companies, communities and citizen scientists could be strengthened and formalised to provide a broader picture of water quality in local regions. These proposals should consider how water companies can … Read more
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7 Conclusion
2nd report - Priorities for water …
Complex financial structures obscure water company finances and enable bad practices
Complex financial structures are not necessarily a problem, but they can obscure water company finances, enable bad practices, undermine transparency and worsen the public perception of water companies. Water companies increasingly look like financial institutions rather than businesses servicing monopolised … Read more
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8 Conclusion
2nd report - Priorities for water …
Improve regulator oversight of debt levels and simplify water company financial structures
The Independent Water Commission should determine how regulators can have better oversight over debt levels in regulated entities and other connected companies. Its proposals should actively require companies to simplify structures to allow for greater regulation and oversight of any … Read more
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9 Conclusion
2nd report - Priorities for water …
Economic mismanagement resulted in unsustainable debt and high prices for water consumers
There has been serious economic mismanagement of companies, leading to unsustainable levels of debt and a high price for consumers. This situation must be resolved and a culture of relying on debt must never be allowed to 47 arise again. … Read more
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10 Conclusion
2nd report - Priorities for water …
Implement new measures to regulate water sector debt, allowing regulator intervention
The Independent Water Commission should determine new measures to regulate the accumulation and management of debt in the water sector. These measures should allow the economic regulator to intervene when irresponsible debt management is taking place. Any new powers should … Read more
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11 Conclusion
2nd report - Priorities for water …
Excessive dividends reflect profit prioritisation over performance and customer duties
There clearly have been examples of excessive dividends, particularly when poor performance or finances are taken into account, symptomatic of a culture of prioritising profit over duties to regulators and customers. However, dividends for other companies have been in line … Read more
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12 Conclusion
2nd report - Priorities for water …
Establish stable regulatory environment for water companies, linking dividends to performance and outcomes
The Independent Water Commission must determine whether equity investment has been value for money for customers. If it is advisable to continue with a totally privatised model, the Commission needs to create a comprehensive but stable regulatory environment for water … Read more
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13 Conclusion
2nd report - Priorities for water …
Efficacy of special administration versus continued debt for failing companies is unclear
Special administration should be a last resort. However, it is unclear whether allowing a failing company to struggle on and accumulate progressively more debt is a better outcome than assuming temporary national control more quickly, with the associated costs that … Read more
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14 Conclusion
2nd report - Priorities for water …
Provide recommendations to improve the special administration regime to ensure customer value for money.
The Independent Water Commission must provide recommendations on improving the special administration regime which, while it should still be a last resort, must ensure that the criteria for its deployment are sufficient for ensuring value for money for customers. (Recommendation, … Read more
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15 Conclusion
2nd report - Priorities for water …
Irresponsible culture among all actors led to unsustainably low water bills and insufficient investment.
Customers should be protected from paying more than is necessary for maintaining national water infrastructure, and the price review is an important part of doing this. Some evidence suggests that previous determinations have not been sufficient, at least for some … Read more
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16 Conclusion
2nd report - Priorities for water …
Reform the price review process and address the culture of unsustainably low water bills.
The Independent Water Commission must ensure that water bills and spending allowances are sustainable and appropriate for maintaining assets and delivering services. If the price review process is retained, the Commission must begin the process of reforming it to ensure … Read more
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17 Conclusion
2nd report - Priorities for water …
Ofwat's incentive system is too complicated, misaligned with public expectations, and ineffective.
The incentives that Ofwat puts in place for companies are too complicated, fail to match public expectations, and in many cases are not bringing about a culture of improvement. Despite public consultation, there are too many to provide a clear … Read more
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18 Conclusion
2nd report - Priorities for water …
Reshape the price review system to create a culture of improvement through effective incentives.
The Independent Water Commission’s proposals should ensure that the price review system is reshaped so that its system of incentives creates a culture of improvement. The price review should contain a comprehensive but straightforward set of performance metrics that matches … Read more
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19 Conclusion
2nd report - Priorities for water …
Prioritise environmental regulation and safe water delivery for water companies and regulators.
Environmental regulation and the delivery of a reliable and safe water must be the first priorities of water companies and regulators. Effective regulation, strongly prioritised towards environmental and customer targets, is needed to make these a core part of the … Read more
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20 Conclusion
2nd report - Priorities for water …
Reform regulatory frameworks to ensure effective environmental protection is a priority for companies.
The Independent Water Commission should look at potential reforms of the regulatory frameworks and regulators that govern the water sector to ensure that environmental protection is effective and a priority for water companies. It is vital that the reforms the … Read more
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21 Conclusion
2nd report - Priorities for water …
Under-equipped and underfunded regulators lead to insufficient monitoring and enforcement of water companies.
We support the Commission’s focus on creating a better regulatory framework, however a good framework is nothing without well-equipped regulators to act against bad actors and poor behaviours. Without clearer information and standards, it is difficult to have faith that … Read more
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22 Conclusion
2nd report - Priorities for water …
Assess regulator effectiveness, ensure open data access, and overhaul water company self-reporting system.
The Independent Water Commission should assess how effectively the regulators audit companies, monitor the water environment, and enforce breaches of licences and permits. It should consider whether regulators are leveraging enough fees from the sector to ensure robust, fair and … Read more
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23 Conclusion
2nd report - Priorities for water …
Current regulatory system fails to encourage long-term thinking and coherent resilience standards.
The current regulatory system does not encourage long-term thinking, as already acknowledged by the Commission. This affects both short-term resilience against asset failures and long-term water security. Improved finances may help, but part of the problem is, like in many … Read more
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24 Conclusion
2nd report - Priorities for water …
Mandate the Independent Water Commission to establish robust water industry resilience standards within the price review.
The Independent Water Commission should determine how the price review and regulatory systems can encourage better resilience, both to protect customers from short-term shocks and ensure that water resources are safeguarded in the future. This should begin a process of … Read more
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25 Conclusion
2nd report - Priorities for water …
Many water companies fail to adequately protect and compensate consumers during high-impact incidents.
Evidence suggests that some water companies are not sufficiently protecting or compensating their consumers before, during or after high impact incidents such as supply interruptions and sewer flooding. Regulatory steps are being taken to address most of these concerns, although … Read more
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26 Conclusion
2nd report - Priorities for water …
Require the Water Commission to assess new consumer protection standards and consider statutory standards.
The Independent Water Commission should assess whether Ofwat’s new customer-focussed licence condition, and the new Guaranteed Standards of Service, are sufficient to improve protective services for consumers during and after high-impact events. The Commission and Defra must address the issues … Read more
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27 Conclusion
2nd report - Priorities for water …
Government has not set a timetable for developing a social tariff for low-income households.
The Government has not yet set out a timetable for developing a single and comprehensive social tariff to prevent protect low-income households from bill increases, despite the widespread view that it will be necessary in the context of much higher … Read more
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28 Conclusion
2nd report - Priorities for water …
Mandate the Water Commission to propose a single social tariff and monitor water poverty progress.
The Independent Water Commission’s proposals should contain provisions for establishing a single social tariff, or other protections for low-income households, to protect customers from the worst impacts of anticipated bill increases. The Commission’s proposals should also establish how effectively water … Read more
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1 Conclusion
8th Report – Failures at South Eas…
Select committees do not often focus directly on the leadership, behaviour and performance of individual...
Select committees do not often focus directly on the leadership, behaviour and performance of individual private companies. The water sector, however, is a highly regulated monopoly provider of services essential to public health. Residents have no choice over their water … Read more
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2 Conclusion
8th Report – Failures at South Eas…
South East Water did not have the right processes in place to identify and mitigate...
South East Water did not have the right processes in place to identify and mitigate risks at Pembury Works, despite previous warnings from the DWI. That the company had “normalised” critical risks and was “flying blind” in the lead up … Read more
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3 Conclusion
8th Report – Failures at South Eas…
Maintenance issues at Pembury contributed to the Tunbridge Wells incident in 2025, but it is...
Maintenance issues at Pembury contributed to the Tunbridge Wells incident in 2025, but it is South East Water’s self-identified lack of proactive and “instinctive” maintenance across its network that is most concerning. One of the most fundamental and basic responsibilities … Read more
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4 Conclusion
8th Report – Failures at South Eas…
As regulators told South East Water repeatedly and jointly for over four years, the company...
As regulators told South East Water repeatedly and jointly for over four years, the company needed to invest in new infrastructure to be properly resilient to potential shocks. In particular, single points of failure, supply shortfalls and regional connectivity should … Read more
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5 Conclusion
8th Report – Failures at South Eas…
Despite South East Water’s assertions to the contrary, periods of peak demand and extreme weather...
Despite South East Water’s assertions to the contrary, periods of peak demand and extreme weather can and should be broadly predicted and prepared for. Ofwat and the Drinking Water Inspectorate have shown that the company failed to model upcoming peaks … Read more
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6 Conclusion
8th Report – Failures at South Eas…
Both the Drinking Water Inspectorate and South East Water acknowledge the weaknesses of the escalation...
Both the Drinking Water Inspectorate and South East Water acknowledge the weaknesses of the escalation processes around the Pembury incident. This meant that operational staff were not given sufficient support to diagnose problems early and that key stakeholders were informed … Read more
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7 Conclusion
8th Report – Failures at South Eas…
Given the huge number of supply interruptions that South East Water has failed to manage...
Given the huge number of supply interruptions that South East Water has failed to manage over the years, it is remarkable that the company still struggles with the supply of bottled water during outages, has failed to learn and apply … Read more
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8 Conclusion
8th Report – Failures at South Eas…
Similarly to the provision of alternative water supplies, South East Water now has years of...
Similarly to the provision of alternative water supplies, South East Water now has years of experience in communicating during supply interruptions. It is incomprehensible that SEW still lacks a crisis communications strategy or a well-developed communications team given the company’s … Read more
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9 Conclusion
8th Report – Failures at South Eas…
For a company with such regular issues with outages, South East Water’s approach to supporting...
For a company with such regular issues with outages, South East Water’s approach to supporting vulnerable customers gives the impression of a business caught completely by surprise. We accept that it is challenging to continuously update the Priority Services Register: … Read more
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10 Conclusion
8th Report – Failures at South Eas…
The Tunbridge Wells incident and Ofwat investigations reveal that South East Water’s leadership has repeatedly...
The Tunbridge Wells incident and Ofwat investigations reveal that South East Water’s leadership has repeatedly proved itself incapable of implementing the lessons learnt from previous incidents, even simple ones such as having a communication strategy for when resolution timeframes are … Read more
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11 Conclusion
8th Report – Failures at South Eas…
Since at least 2020, South East Water clearly has had, and continues to demonstrate, an...
Since at least 2020, South East Water clearly has had, and continues to demonstrate, an inability to establish the root causes of its supply resilience problems. There are likely many facets to this, including a failure to monitor the key … Read more
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12 Conclusion
8th Report – Failures at South Eas…
South East Water’s leadership team has demonstrated a clear preference for blaming factors outside of...
South East Water’s leadership team has demonstrated a clear preference for blaming factors outside of their control for performance issues, and in some cases, they continue to do so, despite clear evidence to the contrary. A lack of data-analysis skills … Read more
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13 Conclusion
8th Report – Failures at South Eas…
South East Water has failed to engage with key stakeholders outside the company to help...
South East Water has failed to engage with key stakeholders outside the company to help it learn from its mistakes. It is unwilling to properly listen to its customers, who have repeatedly complained of addressable failures 42 and yet continue … Read more
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14 Conclusion
8th Report – Failures at South Eas…
Continued leadership failure is grounds for leadership change.
Continued leadership failure is grounds for leadership change. Time and again, since 2020, South East Water’s leadership has failed in its fundamental task of supplying water to its customers. That is around six years of poor performance, sometimes with multiple … Read more
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15 Conclusion
8th Report – Failures at South Eas…
These failures are symptomatic of significant cultural problems that cannot be readily explained by issues...
These failures are symptomatic of significant cultural problems that cannot be readily explained by issues with the wider regulatory framework: this includes South East Water’s failure to engage with external stakeholders, inclination for groupthink, inability to analyse problems, incapability to … Read more
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16 Conclusion
8th Report – Failures at South Eas…
Repeating the same actions and expecting different results is not a well- regarded tactic for...
Repeating the same actions and expecting different results is not a well- regarded tactic for resolving problems. Yet the non-executives of South East Water have time and time again chosen to back a leadership that is clearly not capable of … Read more
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Correspondence 131 letters
19 May 2026 Correspondence from the CEO of South East Water regarding Chris Train's resignation, dated 30 April 2026
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19 May 2026 Correspondence from the Trustees of the Nat West Group Pension Fund regarding failures at South East Water, dated 12 May 2026
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19 May 2026 Correspondence from South East Water in relation to David Hinton resigning as CEO, dated 8 May 2026
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1 May 2026 Correspondence to Louis Babineau, Chair of Fédération des caisses Desjardins du Québec regarding the EFRA Committee Report and the South East Water leadership accountability
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1 May 2026 Correspondence to The Trustees of NatWest Group Pension Scheme regarding the EFRA Report and the South East Water leadership accountability
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1 May 2026 Correspondence to Andrew Fay, Chair of the Utilities of Australia Pty Ltd regarding the EFRA Committee Report and South East Water leadership accountability
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14 Apr 2026 Correspondence from Mike Martin MP relating to water supply issues in Tunbridge Wells, and summary of findings of business compensation survey, dated 23 March 2026
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24 Mar 2026 Correspondence from Citizens Advice regarding water bailiffs, dated 6 March 2026
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24 Mar 2026 Correspondence from the Consumer Council for Water regarding debt collection practices, dated 18 March 2026
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6 Mar 2026 Correspondence from Northumbrian Water regarding debt collection practices, dated 23 December 2025
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6 Mar 2026 Correspondence from Southern Water regarding debt collection practices, dated 6 January 2026
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6 Mar 2026 Correspondence from Anglian Water regarding debt collection practices, dated 19 December 2025
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6 Mar 2026 Correspondence from Hafren Dyfrdwy regarding debt collection practices, dated 29 December 2025
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6 Mar 2026 Correspondence from Severn Trent regarding debt collection practices, dated 29 December 2025
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6 Mar 2026 Correspondence from Thames Water regarding debt collection practices, dated 23 December 2025
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6 Mar 2026 Correspondence from Southern Water regarding debt collection practices, dated 26 January 2026
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6 Mar 2026 Correspondence from South West Water regarding debt collection practices, dated 22 December 2025
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6 Mar 2026 Correspondence from Welsh Water regarding debt collection practices, dated 9 December 2025
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6 Mar 2026 Correspondence from Wessex Water regarding debt collection practices, dated 18 December 2025
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6 Mar 2026 Correspondence from Yorkshire Water regarding debt collection practices, dated 5 January 2026
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6 Mar 2026 Correspondence from United Utilities regarding debt collection practices, dated 5 January 2026
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3 Mar 2026 Correspondence received from Marcus Rink, Chief Inspector of drinking water, Drinking Water Inspectorate in relation to his appearance in front of the Committee on 6 January , dated 13 February 2026
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13 Jan 2026 Correspondence from David Hinton, Chief Executive Officer, South East Water regarding the hearing on the Tunbridge Wells water outages on 6 January, dated 19 December 2025
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13 Jan 2026 Correspondence from Chris Train, Chair of South East Water regarding the hearing on the Tunbridge Wells water outages on 6 January, dated 12 January 2026
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8 Jan 2026 Correspondence to Chris Train, Chair of South East Water regarding the hearing on Tunbridge Wells water outages, 6 January 2026
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16 Dec 2025 Correspondence from Thames Water regarding Thames Water Management Retention Plan payments, dated 16 December 2025
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9 Dec 2025 Correspondence to David Hinton, CEO, South East Water, regarding water outages in and around Tunbridge Wells, dated 9 December 2025
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9 Dec 2025 Correspondence from Thames Water relating to its Management Retention Plan, dated 1 December 2025
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5 Dec 2025 Correspondence to David Hinton, CEO, South East Water, regarding water outages in and around Tunbridge Wells, dated 3 December 2025
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26 Nov 2025 Correspondence to South West Water relating to its approach to customers in arrears, dated 26 November 2025
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26 Nov 2025 Correspondence to Northumbrian Water relating to its approach to customers in arrears, dated 26 November 2025
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26 Nov 2025 Correspondence to Southern Water relating to its approach to customers in arrears, dated 26 November 2025
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26 Nov 2025 Correspondence to Dŵr Cymru (Welsh Water) relating to its approach to customers in arrears, dated 26 November 2025
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26 Nov 2025 Correspondence to Wessex Water relating to its approach to customers in arrears, dated 26 November 2025
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26 Nov 2025 Correspondence to Thames Water relating to its Management Retention Plan, dated 25 November 2025
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26 Nov 2025 Correspondence to Thames Water relating to its approach to customers in arrears, dated 26 November 2025
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26 Nov 2025 Correspondence to Yorkshire Water relating to its approach to customers in arrears, dated 26 November 2025
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26 Nov 2025 Correspondence to Severn Trent Water relating to its approach to customers in arrears, dated 26 November 2025
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26 Nov 2025 Correspondence to Anglian Water relating to its approach to customers in arrears, dated 26 November 2025
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26 Nov 2025 Correspondence to Hafren Dyfrdwy relating to its approach to customers in arrears, dated 26 November 2025
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26 Nov 2025 Correspondence to United Utilities relating to its approach to customers in arrears, dated 26 November 2025
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11 Nov 2025 Correspondence from Emma Hardy MP, Minister for Water and Flooding, regarding the evidence session on 9 September, dated 31 October 2025
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21 Oct 2025 Correspondence from the Executive Director and Interim Chief Executive of OFWAT regarding the transition to a new water regulator, 19 September 2025
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24 Sep 2025 Correspondence to the Minister for Water following evidence session, dated 24 September 2025
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24 Sep 2025 Synopsis of correspondence with water companies
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2 Sep 2025 Correspondence from United Utilities regarding legal fees, dated 1 August 2025
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2 Sep 2025 Correspondence from Thames Water regarding its evidence to the Committee, dated 20 August 2025
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2 Sep 2025 Correspondence to Thames Water regarding its evidence to the Committee, dated 30 July 2025
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2 Sep 2025 Correspondence from Thames Water regarding legal fees, dated 1 August 2025
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2 Sep 2025 Correspondence from Yorkshire Water regarding legal fees, dated 31 July 2025
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2 Sep 2025 Correspondence from Southern Water regarding legal fees, dated 1 August 2025
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2 Sep 2025 Correspondence from Wessex Water regarding legal fees, dated 31 July 2025
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2 Sep 2025 Correspondence from Ofwat regarding Trimpley and Severn Trent, dated 29 July 2025
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2 Sep 2025 Correspondence from Ofwat regarding the Chief Executive's resignation, dated 6 August 2025
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2 Sep 2025 Correspondence from Anglian Water regarding legal Fees, dated 7 August 2025
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2 Sep 2025 Correspondence from Dŵr Cymru (Welsh Water) regarding legal fees, dated 11 August 2025
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2 Sep 2025 Correspondence from Northumbrian Water regarding legal fees, dated 1 August 2025
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2 Sep 2025 Correspondence from Pennon Group regarding legal fees, dated 1 August 2025
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2 Sep 2025 Correspondence from Severn Trent regarding legal fees, dated 1 August 2025
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16 Jul 2025 Correspondence to United Utilities regarding the Reforming the water sector inquiry, dated 16 July 2025
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16 Jul 2025 Correspondence to Ofwat regarding Severn Trent Trimpley, dated 16 July 2025
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16 Jul 2025 Correspondence to Severn Trent regarding the Reforming the water sector inquiry and Severn Trent Trimpley, dated 16 July 2025
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16 Jul 2025 Correspondence to Thames Water regarding the Reforming the water sector inquiry, dated 16 July 2025
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16 Jul 2025 Correspondence to Pennon Group regarding the Reforming the water sector inquiry, dated 16 July 2025
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16 Jul 2025 Correspondence to Northumbrian Water regarding the Reforming the water sector inquiry, dated 16 July 2025
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16 Jul 2025 Correspondence to Dŵr Cymru (Welsh Water) regarding Reforming the water sector inquiry, dated 16 July 2025
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16 Jul 2025 Correspondence to Yorkshire Water regarding the Reforming the water sector inquiry, dated 16 July 2025
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16 Jul 2025 Correspondence to Wessex Water regarding the Reforming the water sector inquiry, dated 16 July 2025
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16 Jul 2025 Correspondence to Southern Water regarding the Reforming the water sector inquiry, dated 16 July 2025
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16 Jul 2025 Correspondence to Anglian Water regarding Reforming the water sector inquiry, dated 16 July 2025
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15 Jul 2025 Correspondence from United Utilities regarding environmental information requests dated 8 July 2025
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15 Jul 2025 Correspondence from Thames Water regarding KKR board minutes dated 10 July 2025
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15 Jul 2025 Correspondence from KKR regarding Thames Water, dated 9 July 2025
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15 Jul 2025 Correspondence from Thames Water regarding senior creditors, dated 14 July 2025
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9 Jul 2025 Correspondence to Thames Water regarding the KKR Board minutes, dated 8 July 2025
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9 Jul 2025 Correspondence from Thames Water regarding its Management Retention Plan and ownership, dated 23 June 2025
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9 Jul 2025 Correspondence from the Secretary of State regarding Thames Water’s Management Retention Plan and ownership, dated 25 June 2025
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9 Jul 2025 Correspondence to KKR re the Thames Water takeover plan, dated 8 July 2025
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9 Jul 2025 Correspondence from Ofwat regarding Thames Water’s Management Retention Plan and ownership, dated 23 June 2025
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9 Jul 2025 Correspondence from Thames Water regarding the KKR Board minutes, dated 4 July 2025
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18 Jun 2025 Correspondence from Heidi Mottram, CEO, Northumbrian Water regarding Reforming the water sector inquiry, dated 9 June 2025
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18 Jun 2025 Correspondence from Liv Garfield, CEO, Severn Trent Water regarding Reforming the water sector inquiry, dated 6 June 2025
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10 Jun 2025 Correspondence from Peter Perry, CEO, Dŵr Cymru (Welsh Water) regarding Reforming the water sector inquiry, dated 2 June 2025
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10 Jun 2025 Correspondence from Susan Davy, CEO, Pennon Group, regarding Reforming the water sector inquiry, dated 3 June 2025
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10 Jun 2025 Correspondence from Louise Beardmore, CEO, United Utilities, regarding Reforming the water sector inquiry, dated 3 June 2025
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10 Jun 2025 Correspondence from Lawrence Gosden, CEO, Southern Water regarding Reforming the water sector, dated 5 June 2025
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10 Jun 2025 Correspondence from Ruth Jefferson, CEO, Wessex Water, regarding Reforming the water sector inquiry, dated 3 June 2025
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10 Jun 2025 Correspondence from Nicola Shaw, CEO, Yorkshire Water, regarding Reforming the water sector inquiry, dated 3 June 2025
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10 Jun 2025 Correspondence from Mark Thurston, CEO, Anglian Water, regarding Reforming the water sector inquiry, dated 3 June 2025
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9 Jun 2025 Correspondence to Sir Adrian Montague, Chair, Thames Water, regarding Thames Water Management Retention Plan and ownership developments, dated 9 June 2025
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9 Jun 2025 Correspondence from Sir Adrian Montague, Chair, Thames Water, in response to evidence before the Committee and our letter of 23 May, dated 30 May 2025
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9 Jun 2025 Correspondence to David Black, Chief Executive, Ofwat regarding Thames Water Management Retention Plan and ownership developments, dated 9 June 2025
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9 Jun 2025 Correspondence from Chris Weston, CEO, Thames Water, in response to evidence before the Committee and our letter of 23 May, dated 30 May 2025
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9 Jun 2025 Correspondence to the Secretary of State regarding Thames Water Management Retention Plan and ownership developments, dated 9 June 2025
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23 May 2025 From committee Letter to Chris Weston, CEO, Thames Water seeking supplementary information in relation to the Committee’s Reforming the water sector inquiry
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23 May 2025 From committee Letter to Sir Adrian Montague, Chair, Thames Water, in response to his letter of 19 May, dated 23 May
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20 May 2025 Correspondence to Liv Garfield, CEO, Severn Trent regarding Reforming the water sector inquiry, dated 20 May 2025
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20 May 2025 Correspondence from Thames Water regarding Reforming the water sector inquiry oral evidence, dated 19 May 2025
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13 May 2025 Correspondence to Ruth Jefferson, CEO, Wessex Water regarding Reforming the water sector inquiry, dated 13 May 2025
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13 May 2025 Correspondence to Peter Perry, CEO, Dŵr Cymru (Welsh Water) regarding Reforming the water sector inquiry, dated 13 May 2025
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13 May 2025 Correspondence to Louise Beardmore, CEO, United Utilities regarding Reforming the water sector inquiry, dated 13 May 2025
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13 May 2025 Correspondence to Heidi Mottram, CEO, Northumbrian Water regarding Reforming the water sector inquiry, dated 13 May 2025
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13 May 2025 Correspondence to Lawrence Gosden, CEO, Southern Water regarding Reforming the water sector inquiry, dated 13 May 2025
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13 May 2025 Correspondence to Mark Thurston, CEO, Anglian Water regarding Reforming the water sector inquiry, dated 13 May 2025
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13 May 2025 Correspondence to Nicola Shaw, CEO, Yorkshire Water regarding Reforming the water sector inquiry, dated 13 May 2025
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13 May 2025 Correspondence to Susan Davy, CEO, Pennon Group regarding Reforming the water sector inquiry, dated 13 May 2025
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6 May 2025 Correspondence from Philip Duffy, CEO, Environment Agency regarding investigations into water companies in England, dated 28 April 2025, and additional dataset
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23 Apr 2025 Correspondence from Heidi Mottram, Northumbrian Water, regarding Reforming the water sector inquiry oral evidence, dated 4 April 2025
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23 Apr 2025 Correspondence from Susan Davy, Pennon Group, regarding Reforming the water sector inquiry oral evidence, dated 3 April 2025
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10 Apr 2025 Correspondence from Ofwat regarding Thames Water, dated 28 March 2025
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10 Apr 2025 Correspondence from the Minister for Water and Flooding regarding Thames Water, dated 1 April 2025
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10 Apr 2025 Correspondence from the Drinking Water Inspectorate regarding its investigations, dated 28 March 2025
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10 Apr 2025 Correspondence from Anglian Water regarding the Chief Executive’s evidence to the Committee, dated 4 April 2025
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10 Apr 2025 Correspondence from Natural Resources Wales regarding investigations into water companies in Wales, dated 6 April 2025
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1 Apr 2025 Correspondence from Dŵr Cymru (Welsh Water) regarding leakage and remuneration, dated 28 March 2025
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1 Apr 2025 Correspondence from Ofwat regarding investigations into water companies in England and Wales, dated 25 March 2025
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25 Mar 2025 Correspondence from Ruth Jefferson, Chief Executive, Wessex Water, following the evidence session with Wessex Water on 12 March, dated 14 March 2025
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25 Mar 2025 Correspondence from Liv Garfield, Severn Trent Water, following Reforming the water sector inquiry evidence session on 26 February, dated 10 March 2025
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25 Mar 2025 Correspondence from Stephen Lavelle following the evidence session with Northumbrian Water, dated 12 March 2025
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25 Mar 2025 Correspondence from a ‘concerned stakeholder’ following the evidence session with Severn Trent Water, dated 7 March 2025
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12 Mar 2025 Correspondence to the Minister for Water and Flooding, Department for Environment, Food and Rural Affairs, relating to Thames Water, dated 12 March 2025
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12 Mar 2025 Correspondence to the Chief Executive of Ofwat relating to Thames Water, dated 12 March 2025
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11 Mar 2025 Correspondence from the Minister for Water and Flooding, Department for Environment, Food and Rural Affairs, relating to social water tariffs, dated 4 March 2025
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11 Mar 2025 Correspondence to the Chief Executive of the Environment Agency relating to reforming the water sector inquiry, dated 11 March 2025
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11 Mar 2025 Correspondence to the Chief Executive of Natural Resources Wales relating to reforming the water sector inquiry, dated 11 March 2025
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11 Mar 2025 Correspondence to the Chief Executive of Ofwat relating to reforming the water sector inquiry, dated 11 March 2025
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11 Mar 2025 Correspondence to the Chief Inspector of the Drinking Water Inspectorate relating to reforming the water sector inquiry, dated 11 March 2025
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4 Mar 2025 Correspondence from Pennon Group regarding Reforming the water sector inquiry oral evidence, dated 26 February 2025
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4 Mar 2025 Correspondence from United Utilities regarding Reforming the water sector inquiry oral evidence, dated 26 February 2025
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11 Feb 2025 Correspondence from Ofwat regarding outage in Hastings, dated 7 February 2025
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4 Feb 2025 Correspondence to the Minister for Water and Flooding regarding social tariffs, dated 4 February 2025
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