44
Accepted
We recommend that the Government use the Social Housing (Regulation) Bill to amend the Housing...
Recommendation
We recommend that the Government use the Social Housing (Regulation) Bill to amend the Housing and Regeneration Act 2008 to place a much clearer requirement on the Regulator of Social Housing to engage with tenants whenever it investigates possible breaches of the consumer standards. Whether or not the Government does this, we call on the regulator to place tenants at the centre of its approach to regulation, to talk to tenants whenever it investigates a potential breach of the consumer standards, and to incorporate engagement between itself and tenants into its definition of co- regulation.
Government Response Summary
The government agrees that tenants' voices should be at the center of social housing regulation, and has amended the Social Housing (Regulation) Bill to strengthen tenant engagement with their landlords and ensure the Regulator engages with tenants when undertaking inspections. The Regulator has also introduced Tenant Satisfaction Measures (TSMs) to provide greater transparency on landlord performance.
Paragraph Reference
163
Government Response
Accepted
Government Response
Accepted
HM Government
Accepted
The Government agrees that tenants’ voices should be at the centre of social housing regulation. The Social Housing (Regulation) Bill will ensure that the Regulator engages with tenants when undertaking inspections. The Regulator has also recently introduced Tenant Satisfaction Measures (TSMs), which will provide tenants with greater transparency on their landlord’s performance. The Government has amended the Social Housing (Regulation) Bill to strengthen tenant engagement with their landlords.
Source
Inquiry
The Regulation of Social Housing
Report
First Report - The Regulation of Social Housing
20 Jul 2022
HC 18
Addressee Bodies
Ministry of Housing, Communities and Local Government
Timeline
Recommendation age
3.9 yrs
Report published
20 Jul 2022