20
Accepted
Robust measures of redress are vital for newly built social homes disputes
Conclusion
It is vital that there are robust measures of redress in place to resolve disputes about the quality of newly built social homes. (Conclusion, Paragraph 76)
Government Response Summary
The government states it remains committed to implementing a statutory New Homes Ombudsman scheme and that social housing tenants can already access support from the Housing Ombudsman.
Government Response
Accepted
Government Response
Accepted
HM Government
Accepted
33. The government remains committed to implementing a statutory New Homes Ombudsman scheme, which will enable individuals buying new-build homes to benefit from clearer means of redress. Social housing tenants can already access support from the Housing Ombudsman and we have committed to introduce a new Ombudsman for the private rented sector.
Source
Inquiry
Housing Conditions in England
Report
4th Report – Housing Conditions in the Social Rented Sector
09 Feb 2026
HC 1154
Addressee Bodies
Ministry of Housing, Communities and Local Government
Timeline
Recommendation age
0.3 yrs
Report published
09 Feb 2026