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Social media business models amplify harmful content, endangering public safety during unrest

Conclusion
We launched this inquiry in the wake of the riots that followed the horrific attack in Southport in 2024. We received overwhelming evidence that online activity, including social media recommendation algorithms amplifying harmful and misleading content, played a key part in driving the unrest and violence. Social media companies’ responses were inconsistent and 52 inadequate, often enabling, if not encouraging, this viral spread, with evidence that they may have profited due to the heightened engagement. The evidence supports the conclusion that social media business models incentivise the spread of content that is damaging and dangerous, and did so in a manner that endangered public safety in the hours and days following the Southport murders. (Conclusion, Paragraph 14)
Government Response

A response document is linked to this report, dated 17 October 2025. Response attribution to this conclusion has not been verified. Read the response document.

Addressee Bodies
Department for Science, Innovation and Technology
Timeline
Recommendation age 1.2 yr
Report published 11 Jul 2025