10 Deferred

Publish government conclusions on harm promoted by platform recommendation systems.

Recommendation
Based on the research described above, the government should publish conclusions on the level and nature of harm that these platforms promote through their recommendation systems. Following our Principle 3, if significant harm is found, the responsible online services should publish the actions they will take to address these harms. Ofcom should be given the power to serve penalty notices to services that fail to comply, either 10% of the company’s worldwide revenue, or £18 million, whichever is higher. (Recommendation, Paragraph 30) 54
Government Response Summary
The government redirects the recommendation to Ofcom, stating it is best placed to consider it, oversee risk assessments, and guide platforms on addressing harms from recommendation systems. It notes that Ofcom already possesses the power to impose fines of up to £18 million or 10% of worldwide revenue for non-compliance.
Government Response
Deferred
HM Government Deferred
The government believes that, together with the above recommendation, Ofcom is best placed to consider this recommendation as online safety regulator. Under the OSA, regulated providers have enforceable duties to carry out risk assessments, which includes an assessment of the risk of relevant users encountering illegal or harmful-to-children content by means of the algorithms used by the service. Providers also have duties to take proportionate steps to reduce these risks, including steps that relate to their content recommender systems. Ofcom publishes the steps that providers can take to fulfil their duties and is well-placed to carry out research into providers’ content recommender systems. Ofcom is best placed to set out steps that different kinds of providers should take where evidence suggests their content recommender systems may increase risks. Ofcom has issued its codes of practice for illegal content duties and child protection duties, which include measures for recommender systems. Where providers fail to comply with their duties, Ofcom can and is empowered to undertake enforcement actions, including imposing fines on companies of up to £18 million or 10% of their qualifying worldwide revenue.
Addressee Bodies
Department for Science, Innovation and Technology
Timeline
Recommendation age 0.9 yr
Report published 11 Jul 2025