Universal Credit: the wait for a first payment

Work and Pensions Committee Closed Inquiry
Opened: 9 Mar 2020 Closed: 2 Feb 2022 Parliament page
This inquiry looked at the five week wait that faces new Universal Credit claimants before receiving their first benefits payment. It examined the options that the Department for Work and Pensions could consider for reducing or ending the wait and explore other possible solutions. Read the call for evidence to … Read more
40 Recommendations
15 Conclusions
1 Report
6 Oral sessions
7 Letters
6 Events
Activity timeline 15 events
Oral evidence sessions 6 sessions
Work and Pensions Committee meeting
Gareth Davies · Department for Transport Jonathan Davidson · Financial Conduct Authority Joshua Reddaway · National Audit Office Nisha Arora · Financial Conduct Authority
Work and Pensions Committee meeting
Neil Couling · Department for Work and Pensions Will Quince MP · Department for Education
Work and Pensions Committee meeting
Gareth Morgan · Ferret Information Systems Phil Booth · medConfidential Rt Hon Sir Iain Duncan Smith MP · Department for Work and Pensions Stephen Brien · Department for Work and Pensions The Baroness Stroud · Department for Work and Pensions Tom Loosemore · Public Digital
Work and Pensions Committee meeting
Adam Smith · Kent County Council Hugh Owen · Riverside Housing Group Jacqueline Hickmore · Cornwall Housing Jeremy Hewer · Scottish Federation of Housing Associations Laura Courtney · Community Housing Cymru Muhammed Butt · London Councils Noel Duke · Harrogate Borough Council Sheila McKandie · Highland Council Sue Ramsden · National Housing Federation
Work and Pensions Committee meeting
Anvar Sarygulov · Bright Blue Ben Fell · Policy in Practice Dr Mandy Cheetham · Teesside University Dr Sophie Wickham · Department of Public Health, Policy & Systems, University of Liverpool Mike Brewer · Resolution Foundation Nicholas Timmins · Institute for Government Patrick Spencer · Centre for Social Justice
Work and Pensions Committee meeting
Emma Revie · Trussell Trust Gemma Hope · Leonard Cheshire Iain Porter · Joseph Rowntree Foundation Jennifer Harrison · Changing Lives Mark Gale · Young Women's Trust Minesh Patel · Mind Peter Tutton · StepChange Tom Lee · Child Poverty Action Group
Recommendations & Conclusions
2 results
25 Recommendation Deferred
Third Report: Universal Credit: th…
We welcome the announcement of the Breathing Space scheme, which is scheduled to be introduced...
We welcome the announcement of the Breathing Space scheme, which is scheduled to be introduced next year, and the Government’s confirmation that Advances in Universal Credit will be covered by the scheme. We find it disappointing, however, that debts in … Read more
Government Response
The government commits to implementing the Breathing Space scheme for benefit overpayments and legacy benefit advances from May 2021. However, UC Advances and Third Party Deductions in UC will only be included once the full implementation of UC is complete due to system complexities.
Department for Work and Pensions
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36 Recommendation Deferred
Third Report: Universal Credit: th…
We acknowledge that most disabled people and people with health conditions receive the core elements...
We acknowledge that most disabled people and people with health conditions receive the core elements of their claim on time. However, we find it troubling that, because of the time taken to complete the Work Capability Assessment process, people must … Read more
Government Response
The government defends the current WCA assessment period for thoroughness and fairness, not committing to speeding it up directly. However, they commit to collecting and publishing WCA data and will explore assessment reform options in a forthcoming Health and Disability Green Paper.
Department for Work and Pensions
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Government Response AI assessment · 55 of 40 classified

Total 40 recs + 15 conclusions
Correspondence 7 letters
16 Jul 2021 Correspondence with Minister for Welfare Delivery - joint meeting with House of Lords Economic Affairs Committee follow up
Parliament page
24 Sep 2020 Correspondence from NAO about net recovery rate of fraud and error on Universal Credit
Parliament page
11 Sep 2020 Correspondence with Minister for Welfare Delivery on Universal Credit: the wait for a first payment – follow up to 15.7 evidence session
Parliament page
11 Sep 2020 Correspondence with Financial Secretary to the Treasury on the impact of tax credits debt repayments on Universal Credit claimants
Parliament page
11 Sep 2020 Correspondence with the National Audit Office (NAO) on analysis of rent arrears of Universal Credit claimants
Parliament page
28 Aug 2020 Correspondence with the Financial Conduct Authority about best practice in the consumer lending
Parliament page
27 Apr 2020 Correspondence with the Minister for Welfare Delivery about first payments of Universal Credit
Parliament page