As a first step to address the complexity of the complaints system, the government must work with children, care leavers, their families, local authorities, the Children’s Commissioner, the Local Government and Social Care Ombudsman, and other relevant stakeholders to raise awareness about children’s rights and the existing complaints processes to enforce them. To make it easier to navigate the complaints procedure, we have produced a flowchart (Annex D) indicating the main steps involved in raising complaints. (Recommendation, Paragraph 249)