COVID-19 Employment Support Schemes

Public Accounts Committee Closed Inquiry
Opened: 14 Oct 2022 Closed: 1 Jun 2023 Parliament page
In March 2020 the government announced two schemes to support employment during the pandemic: the Coronavirus Job Retention or “furlough” scheme, and the Self-Employment Income Support Scheme (SEISS). In total, the two schemes cost close to £100 billion of taxpayers’ money. A report by the National Audit Office has found … Read more
15 Recommendations
11 Conclusions
1 Report
1 Oral session
1 Letter
1 Event
Oral evidence sessions 1 session
COVID-19 Employment Support Schemes
Beth Russell · HM Treasury Janet Alexander · HM Revenue and Customs Jim Harra · HMRC
Recommendations & Conclusions
26 results
2 Recommendation
Fortieth Report - COVID employment…
Gaps and lags in HMRC’s data contributed to the schemes providing excessive support to some,...
Gaps and lags in HMRC’s data contributed to the schemes providing excessive support to some, while others in need were ineligible. We have previously reported that data limitations contributed to some people being excluded from the schemes, including the newly … Read more
HM Treasury
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3 Recommendation
Fortieth Report - COVID employment…
HMRC’s performance in recovering the £2.3 billion incorrectly paid to employers claiming furlough for employees...
HMRC’s performance in recovering the £2.3 billion incorrectly paid to employers claiming furlough for employees who continued to work has been woeful. When it introduced CJRS in spring 2020, HMRC recognised that there was a high risk that employers would … Read more
HM Treasury
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4 Recommendation
Fortieth Report - COVID employment…
HMRC’s decision to close the Taxpayer Protection Taskforce in 2023–24 puts at risk the recovery...
HMRC’s decision to close the Taxpayer Protection Taskforce in 2023–24 puts at risk the recovery of taxpayers’ money paid out as a result of error and fraud. In April 2021, HMRC set up the Taxpayer Protection Taskforce as a dedicated … Read more
HM Treasury
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5 Recommendation
Fortieth Report - COVID employment…
We are concerned that in the absence of effective criminal and civil sanctions there is...
We are concerned that in the absence of effective criminal and civil sanctions there is little incentive for those who overclaimed COVID-19 employment support to make repayments. Despite the billions of pounds lost in error and fraud, HMRC has taken … Read more
HM Treasury
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6 Recommendation
Fortieth Report - COVID employment…
The Departments have yet to fully capture the lessons that must be learnt from the...
The Departments have yet to fully capture the lessons that must be learnt from the employment support schemes to inform future large-scale government financial interventions. We have stressed throughout our work examining the COVID-19 pandemic the vital importance of government … Read more
HM Treasury
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1 Conclusion
Fortieth Report - COVID employment…
On the basis of a report by the Comptroller and Auditor General, we took evidence...
On the basis of a report by the Comptroller and Auditor General, we took evidence from HM Treasury and HM Revenue & Customs (HMRC) (collectively the Departments) on the COVID-19 employment support schemes.1
HM Treasury
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7 Conclusion
Fortieth Report - COVID employment…
We also asked the Departments whether the evaluations would cover the schemes’ effects on groups...
We also asked the Departments whether the evaluations would cover the schemes’ effects on groups who were not eligible and groups that were supported, including those on furlough who took a second job.10 The Departments committed to looking at whether … Read more
HM Treasury
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8 Conclusion
Fortieth Report - COVID employment…
We pressed the Departments on the schemes’ wider impacts including whether the schemes had contributed...
We pressed the Departments on the schemes’ wider impacts including whether the schemes had contributed to the increasing number of business insolvencies and the increasing level of economic inactivity, given that the number of inactive people over 50 increased by … Read more
HM Treasury
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9 Recommendation
Fortieth Report - COVID employment…
The Departments told us that in the longer-term they were interested in comparing outcomes from...
The Departments told us that in the longer-term they were interested in comparing outcomes from the schemes in the UK with other countries, as many other developed countries ran similar schemes but designed them in slightly different ways. For example, … Read more
HM Treasury
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10 Conclusion
Fortieth Report - COVID employment…
In December 2020 we reported that an estimated 1.1 million people were excluded from the...
In December 2020 we reported that an estimated 1.1 million people were excluded from the initial phases of CJRS because HMRC did not have sufficient data to verify claims. These people comprised 0.7 million limited company directors who took their … Read more
HM Treasury
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11 Conclusion
Fortieth Report - COVID employment…
Weaknesses in the Departments’ data also contributed to the schemes providing support to taxpayers whose...
Weaknesses in the Departments’ data also contributed to the schemes providing support to taxpayers whose incomes were not significantly affected by the COVID-19 pandemic. Eighteen percent of the value of the first three SEISS grants—around £3.5 billon—was paid to people … Read more
HM Treasury
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12 Recommendation
Fortieth Report - COVID employment…
We asked the Departments whether they now knew what data they were missing and what...
We asked the Departments whether they now knew what data they were missing and what they needed to collect to allow them to be better prepared in future. HMRC told us that since the schemes had closed it had run … Read more
HM Treasury
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13 Recommendation
Fortieth Report - COVID employment…
In December 2020 we reported that the age of HMRC’s Self Assessment system made it...
In December 2020 we reported that the age of HMRC’s Self Assessment system made it more difficult for HMRC to provide financial support for the self-employed. HMRC has an existing programme, Making Tax Digital, which will lead to self-employed people … Read more
HM Treasury
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14 Conclusion
Fortieth Report - COVID employment…
In July 2022, HM Revenue & Customs (HMRC) estimated that £4.5 billion had been paid...
In July 2022, HM Revenue & Customs (HMRC) estimated that £4.5 billion had been paid to claimants as a result of error and fraud within the two schemes. It told us that this remained its best estimate of the extent … Read more
HM Treasury
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15 Recommendation
Fortieth Report - COVID employment…
As part of our initial inquiry into fraud and error across COVID-19 support schemes in...
As part of our initial inquiry into fraud and error across COVID-19 support schemes in June 2021, we concluded that departments did not make enough use of counter fraud expertise when designing new initiatives to ensure they minimise losses to … Read more
HM Treasury
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16 Conclusion
Fortieth Report - COVID employment…
We also received written evidence from the Chartered Institute of Taxation.
We also received written evidence from the Chartered Institute of Taxation. It told us the SEISS application process was likely to have contributed to ineligible claims. It said that, because taxpayers rather than agents had to apply for SEISS, HMRC … Read more
HM Treasury
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17 Recommendation
Fortieth Report - COVID employment…
The main cause of error and fraud on CJRS was furlough paid to employers for...
The main cause of error and fraud on CJRS was furlough paid to employers for employees who were still working. HMRC recognised at the start of CJRS in spring 2020 that there was a high risk that employers would exploit … Read more
HM Treasury
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18 Recommendation
Fortieth Report - COVID employment…
HMRC established the Taxpayer Protection Taskforce in April 2021 to increase its compliance activities on...
HMRC established the Taxpayer Protection Taskforce in April 2021 to increase its compliance activities on the two employment support schemes and Eat Out to Help Out.29 HMRC told us it had received £100 million to fund the cost of moving … Read more
HM Treasury
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19 Recommendation
Fortieth Report - COVID employment…
HMRC plans to wind up the Taxpayer Protection Taskforce between April and September 2023, returning...
HMRC plans to wind up the Taxpayer Protection Taskforce between April and September 2023, returning its staff to business-as-usual tax compliance activities. It said it would continue to look at non-compliance on the COVID-19 schemes as part of a customer’s … Read more
HM Treasury
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20 Conclusion
Fortieth Report - COVID employment…
The government’s policy is to pursue deliberately fraudulent behaviour, but not to penalise applicants for...
The government’s policy is to pursue deliberately fraudulent behaviour, but not to penalise applicants for honest mistakes when claiming employment support. HMRC can pursue fraudsters through criminal investigations, which can result in cases going 27 C&AG’s Report, paras 3.5, 3.8, … Read more
HM Treasury
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21 Conclusion
Fortieth Report - COVID employment…
We have previously expressed concern about the small number of criminal prosecutions for tax fraud.35...
We have previously expressed concern about the small number of criminal prosecutions for tax fraud.35 As part of our inquiry into fraud and error across COVID-19 support schemes, we were also concerned that inconsistencies between Departments in their approaches to … Read more
HM Treasury
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22 Conclusion
Fortieth Report - COVID employment…
We asked HMRC why the number of prosecutions was so low and why it was...
We asked HMRC why the number of prosecutions was so low and why it was not being tougher on those who had made fraudulent claims for employment support. HMRC told us that its approach was broadly the same as it … Read more
HM Treasury
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23 Recommendation
Fortieth Report - COVID employment…
While HMRC had by October 2022 exceeded its target to open 30,000 civil cases on...
While HMRC had by October 2022 exceeded its target to open 30,000 civil cases on the employment support schemes during 2020–21 to 2022–23, the level of penalties it has issued has been small compared to both the overpayments it has … Read more
HM Treasury
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24 Conclusion
Fortieth Report - COVID employment…
We have stressed throughout our work examining the COVID-19 pandemic the importance of government learning...
We have stressed throughout our work examining the COVID-19 pandemic the importance of government learning lessons from its preparedness and response. In July 2021, we reported that the Government’s response to the pandemic had been least effective in areas that … Read more
HM Treasury
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25 Recommendation
Fortieth Report - COVID employment…
We asked HM Treasury and HMRC what lessons they had learned that could be used...
We asked HM Treasury and HMRC what lessons they had learned that could be used in the event of the next emergency, and what they would do differently in future. They identified successes they would like to preserve, in particular, … Read more
HM Treasury
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26 Recommendation
Fortieth Report - COVID employment…
We asked HM Treasury and HMRC whether they would establish a “how to” guide for...
We asked HM Treasury and HMRC whether they would establish a “how to” guide for responding to future crises. They told us that for the employment support schemes they had brought together material in a “playbooks” that people can use … Read more
HM Treasury
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Correspondence 1 letter
29 Nov 2022 Correspondence from Janet Alexander, Director Compliance Operations Directorate, HMRC, re HMRC Covid-19 Employment Support Schemes – Public Accounts Committee, dated 21 November 2022
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