Government Shared Services

Public Accounts Committee Closed Inquiry
Opened: 28 Nov 2022 Closed: 21 Jul 2023 Parliament page
Since 2004, central government has sought to cut its costs through the sharing of back-office functions between departments. This work has been led by the Cabinet Office, which owns and oversees the Shared Services strategy. In 2018, the Cabinet Office published a new ten-year strategy for shared services which had … Read more
6 Recommendations
17 Conclusions
1 Report
1 Oral session
1 Letter
1 Event
Activity timeline 5 events
21 Jul
2023
Report published
5 May
2023
Report published
7 Feb
2023
Correspondence
16 Jan
2023
Oral evidence
16 Jan
2023
Formal meeting (oral evidence session) · The Grimond Room, Portcullis House
Oral evidence sessions 1 session
16 Jan 2023
View on parliament.uk
Government Shared Services
Alex Chisholm · Cabinet Office Debbie Alder · Department for Work and Pensions Nathan Moores · Cabinet Office Peter Schofield · Department for Work and Pensions
Title HC No. Published Items Response
Fiftieth Report - Government Shared Services HC 734 5 May 2023 23 Responded
Recommendations & Conclusions
1 result
Clear
1 Conclusion Deferred
Fiftieth Report - Government Share…
Committee took evidence on government shared services from lead departments.
On the basis of a Report by the Comptroller and Auditor General, we took evidence from the Cabinet Office and the Department for Work & Pensions, the lead department for the ‘Synergy’ shared services cluster, on government shared services.1
Government Response
The government's response acknowledges a 'recommendation' (despite the committee text being a conclusion) and describes assessing strategy feasibility under different scenarios, along with negotiating a two-year contract extension for ISSC2 customer departments to ensure service continuity until October 2025, rather than addressing the committee's observation.
HM Treasury
View details
Government Response AI assessment · 22 of 6 classified
Accepted 21
Deferred 1
Total 6 recs + 17 conclusions
Correspondence 1 letter
7 Feb 2023 Correspondence Alex Chisholm, Civil Service Chief Operating Officer and Permanent Secretary, Cabinet Office, re: Government Shared Services Inquiry (Monday 16 January 2023) : Additional responses, dated 30 January 2023
Parliament page