NHS Supply Chain and efficiencies in procurement

Public Accounts Committee Closed Inquiry
Opened: 10 Jan 2024 Closed: 28 May 2024 Parliament page
NHS Supply Chain was set up in 2018, and manages the procurement and supply logistics for NHS trusts in England and Wales. Its original target was to make £2.4bn in savings, which it reports it has exceeded. The NHS spends around £8bn a year on buying hospital equipment and consumables, … Read more
8 Recommendations
17 Conclusions
1 Report
1 Oral session
2 Letters
1 Event
Activity timeline 6 events
28 May
2024
Report published
27 Mar
2024
Report published
26 Feb
2024
Correspondence
19 Feb
2024
Correspondence
7 Feb
2024
Oral evidence
7 Feb
2024
Formal meeting (oral evidence session) · The Grimond Room, Portcullis House
Oral evidence sessions 1 session
7 Feb 2024
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NHS Supply Chain and efficiencies in procurement
Amanda Pritchard · NHS England Andrew New · NHS Supply Chain Jacqui Rock · NHS England Julian Kelly · NHS England Shona Dunn · Home Office
Title HC No. Published Items Response
Twenty-Fourth Report - NHS Supply Chain and efficiencies in proc… HC 453 27 Mar 2024 25 Responded
Recommendations & Conclusions
1 result
Clear
8 Recommendation Acknowledged
Twenty-Fourth Report - NHS Supply …
NHS Supply Chain customer satisfaction declining, failing revised targets due to infrastructure issues.
NHS Trusts largely have the choice whether or not to purchase equipment and consumables through NHS Supply Chain. NHS Supply Chain must therefore gain trusts’ confidence in its services. It carries out a customer satisfaction survey to measure how satisfied … Read more
Government Response
The government agrees, stating a business case for NHS Supply Chain's modernisation programme will be submitted by Winter 2024 to enable the 80% market share target and presumably improve services, but it does not detail specific actions to directly address declining customer satisfaction or gaining trusts' confidence.
HM Treasury
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Government Response AI assessment · 25 of 8 classified
Accepted 22
Acknowledged 1
Deferred 2
Total 8 recs + 17 conclusions
Correspondence 2 letters
26 Feb 2024 Correspondence from Julian Kelly, Chief Financial Officer, NHS England, re NHS Supply Chain and Efficiencies in Procurement, dated 15 February 2024
Parliament page
19 Feb 2024 Correspondence from Shona Dunn, Second Permanent Secretary, Department of Health and Social Care, re NHS Supply Chain and efficiencies in procurement, dated 14 February 2024
Parliament page