Civil service workforce: Recruitment, pay and performance management

Public Accounts Committee Closed Inquiry
Opened: 10 Jan 2024 Closed: 28 May 2024 Parliament page
The Committee has regularly raised issues of staff capacity, skills and workforce planning in the civil service in the past, and warned in December 2020 that the lack of specialist skills in the civil service affects both the efficiency and the effectiveness of government projects. The Government declared in 2022 … Read more
7 Recommendations
13 Conclusions
1 Report
1 Oral session
2 Letters
1 Event
Activity timeline 6 events
28 May
2024
Report published
22 Mar
2024
Report published
26 Feb
2024
Correspondence
26 Feb
2024
Correspondence
5 Feb
2024
Oral evidence
5 Feb
2024
Formal meeting (oral evidence session) · The Wilson Room, Portcullis House
Oral evidence sessions 1 session
5 Feb 2024
View on parliament.uk
Civil service workforce: Recruitment, pay and performance management
Esther Wallington · HM Revenue and Customs Fiona Ryland · Cabinet Office Mark Adam · Ministry of Justice Sir Alex Chisholm · Cabinet Office
Title HC No. Published Items Response
Twenty-Third Report - Civil service workforce: Recruitment, pay … HC 452 22 Mar 2024 20 Responded
Recommendations & Conclusions
2 results
Clear
1 Conclusion Rejected
Twenty-Third Report - Civil servic…
Committee took evidence on civil service recruitment, pay, and performance management
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Cabinet Office, HM Revenue & Customs (HMRC) and the Ministry of Justice about civil service recruitment, pay and performance management.1
Government Response
The government rejects the committee's observation, stating that the Civil Service People Plan 2024-2027 already outlines specific actions, commitments, and timescales for delivery, with formal governance and a new data dashboard in place.
HM Treasury
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6 Conclusion Rejected
Twenty-Third Report - Civil servic…
Civil Service People Plan lacks target performance levels and robust workforce data metrics
However, the commitments and metrics in the Civil Service People Plan do not set out target or expected levels of performance against which the Cabinet Office can measure and evaluate the success of the Plan. For example, recruitment times will … Read more
Government Response
The government rejects the observation, stating the Civil Service People Plan does outline specific actions, commitments, timescales, and metrics, with an evaluation strategy in development and a new People Data Dashboard implemented.
HM Treasury
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Government Response AI assessment · 20 of 7 classified
Accepted 14
Acknowledged 2
Deferred 2
Rejected 2
Total 7 recs + 13 conclusions
Correspondence 2 letters
26 Feb 2024 Joint correspondence from Sir Alex Chisholm, Civil Service Chief Operating Officer and Cabinet Office Permanent Secretary, and Fiona Ryland, Government Chief People Officer, Cabinet Office, re Civil Service Workforce session, dated 16 February 2024
Parliament page
26 Feb 2024 Correspondence from Mark Adam, Chief People Officer, Ministry of Justice, re Civil Service Workforce: Recruitment, Pay and Performance Management, dated 19 February 2024
Parliament page