4

Ensure digital investment and systems align with Defra Group's future structure to avoid rebuilding.

Recommendation
Defra is at risk of wasting money on digital services because it has not yet taken decisions on business transformation. In parallel with its work on legacy, Defra is embarking on a fundamental review of the structure of its organisation, including potentially major structural changes to the bodies and organisations that form the Defra Group. Some decisions about digital services need to be taken without delay. But without clarity on what the transformed Defra will look like, it is difficult for its digital specialists to prepare. If Defra makes decisions and undertakes work as part of improving its digital services before it has decided the future shape and structure of its business operations or before it has determined what its digital requirements are, it risks limiting the usefulness of the systems and causing future problems. It has assured us that it would not invest in building new digital systems that would have to be rebuilt to fit its new business model. Recommendation 4: As part of the Treasury Minute response, Defra should set out how it will ensure that investment and new digital systems put in place before it has made key decisions about the future shape, structure and digital needs of the Defra Group, will not need not to be rebuilt.
Government Response

A response document is linked to this report, dated 21 July 2023. Response attribution to this recommendation has not been verified. Read the response document.

Addressee Bodies
HM Treasury
Timeline
Recommendation age 3.3 yrs
Report published 10 May 2023