In June 2022, CDDO published a Roadmap which set out a common cross-government vision for digital and data by 2025. It contained a set of challenging commitments across six strategic areas known as missions, which CDDO told us all departments signed up to and had agreed to meet out of their own budgets. For example, in the Roadmap, CDDO stated that it was working with departments to ensure that at least 50 of the top 75 highest priority customer services across government reach a “great” standard by 2025.42 CDDO told us that, of the services it had looked at so far, only 10% qualified as great. CDDO explained that, while this was not “a super starting point”, it did mean that there were substantive opportunities to improve existing services, which in its experience would lead to “very significant upsides in terms of efficiency and payback”.43 It anticipated that this work would allow departments to set out a strong case for digitalisation, which would contribute to their discussions about funding with HM Treasury.44