14 Accepted

In 2023, the previous Committee reported that Defra had one of the most significant legacy...

Conclusion
In 2023, the previous Committee reported that Defra had one of the most significant legacy IT challenges across government, with a proliferation of outdated applications.33 Data and intelligence gaps still affect the work of the regulators, with their ability to access and use data constrained by outdated IT systems. For example, a lack of inspection and environmental data affects the Environment Agency’s ability to detect significant harm, and Natural England uses generic and out-of-date information when it makes decisions.34 Defra told us it had made progress with replacing its 300 high- risk legacy applications. Defra has improved 200 systems and closed down some high-risk data centres. Defra expects that the remaining 100 high-risk applications will take another 18 months to replace.35 Defra received £300 27 Q 75 28 Q 44 29 Q 68 30 C&AG’s Report, para 3.14 and Figure 4 31 Q 3 32 C&AG’s Report, para 2.5 33 Committee of Public Accounts, Tackling Defra’s ageing digital services, Fifty-First Report of Session 2022–23, HC 737, 18 April 2023 34 C&AG’s Report, para 2.5 35 Q 71 12 million in the 2025 Spending Review to invest between 2026–27 and 2028–29 on its ongoing digital transformation efforts, and Defra stated that it will invest £800 million a year over the Spending Review 2025 (SR25) period, including cybersecurity upgrades and an IT transformation programme.36
Government Response Summary
The government agrees, stating the recommendation has been implemented with significant investment in digital transformation, including £100 million for a cross-Defra digital planning reform programme and £800 million per annum for various digital services and IT improvements across regulatory activities.
Government Response
Accepted
HM Government Accepted
The government agrees with the Committee’s recommendation. Recommendation implemented. With regard to planning, Defra received £100 million across Spending Review 2025, part of which will fund a cross-Defra digital planning reform programme. The programme focuses on end-to-end service improvements across Natural England, the Environment Agency and the Forestry Commission. Key investment areas are: • Casework management: building modern aligned casework management systems cross- group. • Data: building a common data model cross-group to facilitate joined-up working. • Geospatial mapping capability and data alignment. • Online guidance and a single front door. Digital work will also consider ALB operating models. Re-use of common components will be utilised wherever possible to create efficiencies and streamline services. Year 1 spend prioritises stabilisation and shared capabilities that unlock service transformation, aligned with MHCLG’s Digital Planning direction. Defra continues to invest in its wider digital technology to provide excellent customer services, deliver savings and efficiencies in its operations and keep core IT services operational and secure. Defra’s digital and technology spend for 2026-27 totals approximately £860 million. Of this, approximately £460 million is earmarked for digital transformation to provide excellent customer-centric services. A significant amount of this transformation investment is being directed towards Defra’s regulatory activities, for example: • £55.1 million to continue to deliver transformation across the regulation of the waste packaging and recycling sectors. • £39.7 million to invest in digital services to deliver water reform (including digital investment of £27.1 million for the Regulatory Services Platform, Environmental Monitoring Platform and Environment Agency Cyber Security and an estimated £10.6 million to enable the creation of a new water regulator). • £15.8 million to begin the delivery of a joined-up planning consultation service encompassing all regulatory bodies involved in the service. • £5.2 million for a new digital service for the Nature Restoration Fund. • An estimated £8.4 million for investment in other digital services to support Environment Agency’s and Natural England’s regulatory activities.
Addressee Bodies
HM Treasury
Timeline
Recommendation age 0.3 yrs
Report published 25 Mar 2026