25
DWP launches "Tell DWP" campaign and expands online reporting for changing circumstances.
Conclusion
The Department outlined what it was doing to make it easier for people to report changes of circumstances.48 It highlighted a campaign that it would be launching in January 2026—”Tell DWP”—to help customers identify what they need to declare and encourage them to do so. It wanted to support those people who were honest but who might make a mistake.49 The Department also noted that Universal Credit claimants could report changes of circumstances via the online journal portal and said that it would look to roll that functionality out to other benefits.50
Government Response
A response document is linked to this report, dated 7 April 2026. Response attribution to this conclusion has not been verified. Read the response document.
Source
Committee
Public Accounts Committee
Report
66th Report - Tackling fraud and error in benefit expenditure 2024-25
11 Feb 2026
HC 1231
Addressee Bodies
HM Treasury
Timeline
Recommendation age
0.6 yr
Report published
11 Feb 2026