10 Accepted

The Department does not have complete data on diversity or disadvantage of the people it...

Recommendation
The Department does not have complete data on diversity or disadvantage of the people it supports. The National Audit Office reported that in February 2020, before the pandemic, the Department only had ethnicity data for 40% of claims made since January
Government Response Summary
The government accepted the recommendation and stated it was implemented, having changed its diversity data collection method for Universal Credit claims, resulting in an increasing declaration rate above 70%. It committed to ensuring evaluations consider diversity characteristics and collect ethnicity and disability data during research.
Government Response
Accepted
HM Government Accepted
3a: PAC Recommendation: The Department must obtain good-quality diversity data for all claimants and ensure that its evaluations of all of its employment support programmes include an assessment of the impact for different groups, whether employment support schemes are reaching and working for everyone, and ensuring that no groups are left behind. 3.1 The government agrees with the Committee’s recommendation. Recommendation implemented 3.2 The department has made a change to the way it collects diversity data as part of a Universal Credit claim, to encourage claimants to provide this information as stated at the Committee hearing on the 9 September 2021. The declaration rate is increasing and is now above 70% based on the department’s internal management information. However, the department cannot and should not compel people to provide this information should they not wish to do so. 3.3 The department will ensure that its evaluation considers diversity characteristics. When the department carries out research with programme participants, and non-participants, it will collect information on ethnicity and disability.
Addressee Bodies
HM Treasury
Timeline
Recommendation age 4.9 yrs
Report published 08 Sep 2021