There is a clear risk that Capita will not be ready to take over administration of the Scheme as planned on 1 December 2025. The planned date of transfer of administration from MyCSP to Capita is 1 December 2025. However, of the eight transition milestones which have so far passed, only one has passed with all elements delivered on time. The Cabinet Office has stated that the delays are due to Capita underestimating both the complexity of the transition and the time required to implement the technology. The Cabinet Office has also stated that in the worst-case scenario it plans to continue with MyCSP’s existing systems, however currently there is no agreement with MyCSP to keep its digital systems in place. The Cabinet Office told us that it was undergoing a reset plan over the summer with the intention of then making a “go/no-go” decision in September on whether to continue or not with the transition as planned. The decision to go ahead with the contract award has not yet been confirmed. 4 recommendation a. The Cabinet Office needs to fully develop contingency plans should Capita be unable to take over the administration on 1 December 2025. b. The Cabinet Office should write to the Committee with an update on the transition plans immediately following the decision on whether to go ahead with the transition.