11

MyCSP ceased Remedy processing; Cabinet Office plans to contact remaining pensioners by March 2027

Conclusion
MyCSP is no longer processing Remedy cases whilst the Cabinet Office considers how it wants to deal with these remaining cases. We asked the Cabinet Office if it has a plan for when the remainder of those who are currently drawing their pension can expect to be contacted about their choice.22 The Cabinet Office stated that it is currently coming up with a plan for when and how to deal with the remaining affected members who are currently drawing their pension, and that it would be in a position to communicate timelines after the plan has been made. It said it is aiming to contact all members currently drawing their pension by March 2027.23 The Cabinet Office said that it is in discussions with potential suppliers with the aim of deciding who will take on the remainder of remedy work going forward.24
Government Response

A response document is linked to this report, dated 19 January 2026. Response attribution to this conclusion has not been verified. Read the response document.

Addressee Bodies
HM Treasury
Timeline
Recommendation age 0.9 yr
Report published 24 Oct 2025