MyCSP told us that it does not recognise the PCS union for collective bargaining or otherwise, because MyCSP is a part-mutual organisation with an elected, formal employee works council who are involved in negotiating terms, conditions and pay.37 It did, however, state that there were ongoing 31 Q 75 32 Q 78 33 Q 75 34 PCS Press Release, 6-week strike announced at MyCSP, 24 June 2025 35 C&AG’s Report, Figure 13 36 Q 1 37 Letter from PCS union, 9 September; Letter from MyCSP, 15 September 11 discussions between itself, Capita, the Cabinet Office and PCS about the issue. It added that union membership and activity had increased substantially in the last six months, which it believed was due to the union seeking to be recognised when the transition to Capita takes place.38 We understand that Capita have agreed to move towards recognition with PCS and have been meeting with them to understand and agree on the precise terms and nature of the recognition. This is a positive development and underlines the importance of employers who supply contracts to government engaging meaningfully with unions including through formal recognition.