We asked about the status and profile of the Profession, observing that it was the first time the Head of ODP had appeared before the Committee in this capacity, and that the ODP seemed to have a very low profile. We queried whether, given the important role that the ODP plays and the successes it is achieving, it is telling the public enough about what it is doing. ODP told us it wanted the successes in terms of better customer service to the public to speak for themselves but took the point that it could do more to shout about them.12