25

We also asked about differences between schemes in access to legal support.

Conclusion
We also asked about differences between schemes in access to legal support. The Home Office told us that it was struck by the contrast between Windrush and the Horizon schemes in access to funded legal advice, explaining that Windrush was designed without funded legal support to avoid confrontational and retraumatising processes.65 MoD told us that it does not provide legal support on the LGBT Financial Recognition scheme because it was designed to operate without the need for legal representation.66 It explained that it provides funding to organisations such as Fighting With Pride and the Royal British Legion to support applicants.67 However, Peter Gibson from Fighting With Pride told us that applicants had struggled to engage with the scheme and that expectations had not been effectively managed, despite the support provided.68 We asked the Cabinet Office about the wider availability of legal advice for claimants, 58 Q5 59 Survey Q 60 Q6 61 Q5 62 Q6 63 C&AG’s report, Paras 2.35 & 2.5 64 Q10 65 Q87 66 Q88 67 Q70 68 Q22 22 and it told us that where schemes are highly complex and legalistic it can be appropriate for the state to provide funded legal support as part of scheme design.69 Scheme transparency and progress updates
Addressee Bodies
HM Treasury
Timeline
Report published 09 Sep 2026