29
DWP overpaid £9.5 billion in benefits, with fraud accounting for the majority of overpayments.
Conclusion
Excluding State Pension, DWP estimates that it overpaid a total of 6.7% (£9.5 billion) of benefit expenditure in 2023–24, up from 6.6% (£8.2 billion) in 2022–23.58 Fraud—where DWP considers that a claimant should reasonably have been aware that they were receiving money they were not entitled to—accounted for most of the overpayments (£7.3 billion).59 Two–thirds of all overpayments by value related to UC.60
Government Response
A response document is linked to this report, dated 6 May 2025. Response attribution to this conclusion has not been verified. Read the response document.
Source
Committee
Public Accounts Committee
Report
6th Report - DWP Customer Service and Accounts 2023-24
31 Jan 2025
HC 354
Addressee Bodies
HM Treasury
Timeline
Recommendation age
1.6 yrs
Report published
31 Jan 2025