When asked when the payments system would be ready, the Department told us that it was aiming for summer 2024 but that delivery was “at risk”. The Department described the system as “difficult”, “complex” and “novel” which, we noted, sent “chills down our spine”.61 The Department has since confirmed that the payments system is rated ‘amber’, meaning that successful delivery is feasible but there are still significant issues that the Department is addressing.62 Assessing progress with reforms