1st Report - An analysis of the asylum system
Select Committee
Public Accounts Committee
HC 89
5 June 2026
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Recommendations & Conclusions
31 results
2
Recommendation
The Home Office has yet to demonstrate that it has learned from previous attempts to...
Recommendation
The Home Office has yet to demonstrate that it has learned from previous attempts to reform the asylum system, putting it at continued risk of repeating past failures. Recent reform efforts give us little confidence that the Home Office has …
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3
Conclusion
Poor data quality and weak management information continue to prevent effective management of the asylum...
Conclusion
Poor data quality and weak management information continue to prevent effective management of the asylum system and undermine Parliament’s ability to assess performance. There is no single, reliable view of cases across the asylum system, with data spread across multiple …
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4
Recommendation
Planning for how resources are allocated across the asylum system is fragmented and often reactive,...
Recommendation
Planning for how resources are allocated across the asylum system is fragmented and often reactive, repeatedly shifting backlogs rather than reducing them. There is a recurring pattern in which delays are not fully resolved but instead shift from one part …
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5
Conclusion
The Home Office does not yet have a credible long-term strategy for asylum accommodation and...
Conclusion
The Home Office does not yet have a credible long-term strategy for asylum accommodation and local authorities still lack a meaningful say over accommodation decisions. Asylum support costs rose to around £4.0 billion in 2024–25, driven largely by the Home …
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6
Recommendation
The Home Office has not demonstrated it has the commercial capabilities needed to manage asylum...
Recommendation
The Home Office has not demonstrated it has the commercial capabilities needed to manage asylum accommodation effectively. Managing asylum accommodation at scale requires strong in-house commercial expertise to oversee complex contracts, manage risks, and monitor provider performance. However, both the …
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HM Treasury
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7
Conclusion
The system of monitoring failed asylum seekers needs a complete overhaul.
Conclusion
The system of monitoring failed asylum seekers needs a complete overhaul. The Home Office told us, in relation to asylum seekers who have been processed through the system and had their application rejected and appeals rights exhausted, it knows “where …
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1
Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence...
Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Home Office, the Ministry of Justice (MoJ) and the Ministry of Housing, Communities and Local Government (MHCLG) about government’s management of the end-to-end …
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8
Conclusion
Officials described new governance arrangements intended to strengthen system-wide accountability.
Conclusion
Officials described new governance arrangements intended to strengthen system-wide accountability. The Home Office highlighted the creation of the asylum group within the Home Office, led by a Director General, to support end-to-end asylum operations. It said the group brings together …
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9
Conclusion
We requested further details on how these arrangements operate in practice, including how departments consider...
Conclusion
We requested further details on how these arrangements operate in practice, including how departments consider the system-wide impacts of decisions. Officials described areas of joint work, including forecasting, modelling of demand for appeals and discussions on pressures affecting accommodation and …
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10
Conclusion
The same underlying barriers to improvement of the asylum system have persisted for years, despite...
Conclusion
The same underlying barriers to improvement of the asylum system have persisted for years, despite multiple attempts at reform. The NAO reported that past interventions were often introduced quickly in response to rising backlogs or changes in asylum policy, without …
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11
Conclusion
When we asked officials how lessons from earlier reforms had been embedded, the Home Office...
Conclusion
When we asked officials how lessons from earlier reforms had been embedded, the Home Office said it had “learned a lot of lessons” from its work to clear the initial backlog of legacy claims in 2023.18 It highlighted improvements it …
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12
Conclusion
The NAO analysed a sample of 5,000 people who claimed asylum in January 2023 and...
Conclusion
The NAO analysed a sample of 5,000 people who claimed asylum in January 2023 and found that 41% of claims remained open but were not awaiting an appeal decision or outcome of further submissions from the Home Office.22 When we …
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13
Conclusion
We also examined lessons learned from recent accommodation initiatives.
Conclusion
We also examined lessons learned from recent accommodation initiatives. The NAO’s 2024 investigation into the acquisition of the Northeye site identified significant weaknesses in due diligence, 17 C&AG’s Report, paras 2.8, 2.11-2.16 18 Q 5 19 Qq 17, 137 20 …
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14
Conclusion
Efforts in 2023 to clear the backlog of legacy claims also led to a notable...
Conclusion
Efforts in 2023 to clear the backlog of legacy claims also led to a notable increase in individuals who had been granted protection status presenting to local authorities as homeless and requiring support, exacerbated by the requirement to leave Home …
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15
Conclusion
Departments rely on accurate and timely data to understand how people move through the asylum...
Conclusion
Departments rely on accurate and timely data to understand how people move through the asylum system, but significant gaps remain in the information held across different parts of the process. The NAO found that a reliable, single record is not …
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16
Conclusion
We raised concerns that departments were often unable to respond to parliamentary questions because they...
Conclusion
We raised concerns that departments were often unable to respond to parliamentary questions because they did not hold information at the level of granularity requested.32 The NAO identified several examples where data was not routinely collected or available, including the …
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17
Conclusion
Officials from both departments described ongoing challenges joining up information across systems.
Conclusion
Officials from both departments described ongoing challenges joining up information across systems. The MoJ explained that achieving fuller interoperability “needs money and a focused effort,” and that enabling systems to “talk to each other and share data” is difficult given …
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18
Conclusion
We also heard evidence on how data is shared with local authorities, who require up-to-date...
Conclusion
We also heard evidence on how data is shared with local authorities, who require up-to-date information to plan housing and support services. MHCLG told us that local authorities need timely notice when people are due to enter or leave asylum …
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19
Conclusion
We also raised concerns about limitations in data used to monitor people who are no...
Conclusion
We also raised concerns about limitations in data used to monitor people who are no longer in active contact with the Home Office after exhausting their appeal rights. The Home Office told us that it knows “where some of them …
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20
Conclusion
Planning across the asylum system has had to respond to shifting pressures at different stages...
Conclusion
Planning across the asylum system has had to respond to shifting pressures at different stages of the process, and departments’ ability to model demand and plan ahead has been limited by the absence of shared data and a single, end-to-end …
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21
Conclusion
There is also no systematic approach for capturing learning from upheld appeals, which could otherwise...
Conclusion
There is also no systematic approach for capturing learning from upheld appeals, which could otherwise help reduce avoidable demand and unnecessary pressure on the appeals system.49 These issues have been intensified by pressures on the legal aid system, which the …
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22
Conclusion
On caseworking capacity, the Home Office told us that caseworker numbers had fluctuated in recent...
Conclusion
On caseworking capacity, the Home Office told us that caseworker numbers had fluctuated in recent years, rising from 623 in 2021 to 2,547 in 2024 before reducing to 2,168 in 2025. The NAO found that increased demand for caseworker capacity …
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23
Conclusion
We also questioned departments on the increasing pressure on asylum accommodation and social housing across...
Conclusion
We also questioned departments on the increasing pressure on asylum accommodation and social housing across the UK. Shortages of dispersal accommodation have contributed to continued reliance on hotels, and efforts to expand alternative options, such as large sites, have faced …
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24
Conclusion
Accommodation continues to account for a large proportion of asylum-related spending, with pressure shifting as...
Conclusion
Accommodation continues to account for a large proportion of asylum-related spending, with pressure shifting as demand and system capacity change. Spending on asylum accommodation reached around £3.4 billion in 2024–25, and hotels continue to be used as contingency accommodation.58 The …
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25
Conclusion
We raised concerns that local authorities often do not receive early notice of accommodation decisions.
Conclusion
We raised concerns that local authorities often do not receive early notice of accommodation decisions. We referred to previous examples, including Northeye and the Bibby Stockholm, where local authorities had not been consulted early enough.61 The Home Office told us …
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26
Conclusion
In May 2025, the NAO reported that the Home Office was still reviewing its 10-year...
Conclusion
In May 2025, the NAO reported that the Home Office was still reviewing its 10-year accommodation strategy, which it had committed to develop by spring 2024, and that no updated strategy had yet been published.67 When we asked about the …
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HM Treasury
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27
Conclusion
The Home Office also outlined funding available to local authorities to support asylum accommodation.
Conclusion
The Home Office also outlined funding available to local authorities to support asylum accommodation. It said the current grant package provides a single annual payment of £1,200 per asylum seeker in all accommodation types, including dispersal, overflow dispersal, initial and …
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28
Conclusion
The NAO, Public Accounts Committee and Home Affairs Select Committee have each identified longstanding weaknesses...
Conclusion
The NAO, Public Accounts Committee and Home Affairs Select Committee have each identified longstanding weaknesses in how the Home Office manages its asylum accommodation contracts. The NAO’s May 2025 briefing found that projected spending under the asylum accommodation and support …
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29
Conclusion
The Home Office set out actions it is taking to strengthen its commercial capability and...
Conclusion
The Home Office set out actions it is taking to strengthen its commercial capability and contract-management arrangements. It confirmed it was “considering the options available” for exercising break clauses and renegotiating contracts, and stated that it had “clawed back £46 …
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30
Conclusion
We also asked the Home Office about its approach to commercial incentives.
Conclusion
We also asked the Home Office about its approach to commercial incentives. The NAO had reported gaps in current contract performance information and the Home Affairs Committee found that providers faced few performance penalties and, in some cases, had incentives …
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31
Conclusion
We questioned the Home Office specifically on how it would use excess profit clauses within...
Conclusion
We questioned the Home Office specifically on how it would use excess profit clauses within its cost-plus hotel contracts. The Home Office accepted that “in general”, cost-plus contracts do not represent good value for the taxpayer and acknowledged the risk …
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