49th Report - Administration of the Civil Service Pension Scheme

Select Committee
Public Accounts Committee HC 888 24 October 2025
Report Status Government responded
Conclusions & Recommendations 27 items (18 recs)
Source View on Parliament website
Government Response (AI assessment · 27 of 27 classified)
Accepted 9
Acknowledged 6
Deferred 1
Not Addressed 3
Rejected 8
Government response
Treasury minutes: Government response to the Committee of Public Accounts on the Forth-ninth report from Session 2024-26 · published 19 Jan 2026
Read the government response ↗ Response on the tracker
Clear

Recommendations & Conclusions

1 results
7 Conclusion Deferred
High complaint levels linked to MyCSP staff shortages and turnover from contract transfer
Conclusion
We asked the Cabinet Office and MyCSP why complaint levels were so high. Both the Cabinet Office and MyCSP told us that complaint levels and performance failures in 2024 were partly attributable to a shortage of staff. MyCSP’s core staffing … Read more
Government Response Summary
The government's response, despite stating agreement and implementation, discussed effective engagement, developer contributions, and support for Local Planning Authorities, completely unrelated to the pension scheme administration and staff shortages mentioned in the committee's conclusion.
HM Treasury
View Details