Seventy-First Report - Resetting government programmes
Select Committee
Public Accounts Committee
HC 1233
15 September 2023
Government Response (AI assessment · 25 of 25 classified)
Accepted
17
Recommendations
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Conclusions (2) Observations and findings — click to expand
8
Conclusion
Accepted in Part
SROs described how it would be helpful if resets were seen more positively, which HM Treasury suggested government was moving towards.18 They also commented that resets can be seen as a failure and can be a traumatic event for programme staff, after which the confidence of the team would need …
Government Response Summary
The government agrees with the observation and states that the IPA already fosters a culture of continuous learning and psychological safety through courses. The IPA will also review how it can further enhance transparency across government programs by June 2024 to encourage open and honest working environments.
13
Conclusion
Accepted in Part
Without the right environment, individuals may be afraid to report problems in a timely and honest way, which makes it harder to identify the need for a reset and the issues a reset should address.41 We heard from the SRO for Universal Credit that creating this openness was the hardest, …
Government Response Summary
The government agrees with the observation, noting the IPA already promotes a culture of psychological safety and learning through courses. The IPA will also review by June 2024 how to further improve transparency in government programs to encourage open and honest reporting of issues.