Fifty-Eighth Report - Energy bills support
Select Committee
Public Accounts Committee
HC 1074
16 June 2023
Recommendations
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Conclusions (1) Observations and findings — click to expand
14
Conclusion
Not Addressed
We asked witnesses about recent press coverage that had exposed the practice of some energy suppliers forcibly installing prepayment meters in people’s homes. Ofgem banned British Gas from forced installation of prepayment meters as of February 2023 and made a voluntary agreement with other energy suppliers which lasts until March …
Government Response Summary
The government agrees with the conclusion and states the recommendation is implemented, detailing its monitoring and efforts to improve Energy Bills Support Scheme voucher redemption rates for prepayment meter customers. However, the response does not address the core concern raised in the conclusion regarding forced installation of prepayment meters or the ending of support schemes.