Twenty-First Report: Transforming electronic monitoring services

Select Committee
Public Accounts Committee HC 34 21 October 2022
Report Status Government responded
Conclusions & Recommendations 28 items (9 recs)
Source View on Parliament website
Government Response (AI assessment · 19 of 28 classified)
Accepted 7
Accepted in Part 2
Acknowledged 2
Not Addressed 7
Rejected 1
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10 Conclusion Accepted in Part
HMPPS intended Gemini to replace the current case management system (‘Integrity’) which had been in use since 2012 and must now be relied on until 2024. The NAO found that many of its applications were no longer supported by manufacturers and had severe risks, including outdated and vulnerable hardware and …
Government Response Summary
The government is undertaking a technical refresh, including replacing tablet applications and addressing IT health check findings, but the completion date has been moved to March 2023 due to prioritising expansion of the EM service.
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11 Conclusion Accepted in Part
The telephone system Capita uses in the live service for its operations—including contacting offenders—has been in place since 2005. Since May 2021, there have been six 13 Q 24; C&AG’s report, paras 3.6–3.7 14 Q 36 15 Qq 33, 36 16 Qq 24, 37–38 17 C&AG’s report, paras 2.22–2.23 18 …
Government Response Summary
The government is undertaking a technical refresh, including replacing tablet applications and addressing IT health check findings, but the completion date has been moved to March 2023 due to prioritising expansion of the EM service.
View Details