Fiftieth Report - Bounce Back Loans Scheme: Follow-up

Select Committee
Public Accounts Committee HC 951 27 April 2022
Report Status Response document linked Recorded deadline: 27 Jun 2022

Missing links do not establish that no response was published. A linked document does not verify responses to individual findings.

Conclusions & Recommendations 26 items (17 recs)

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Government response
Treasury minutes: Government response to the Committee of Public Accounts on the Fiftieth report from Session 2021-22 · published 2 Sep 2022

Recommendations & Conclusions

26 results
2 Recommendation
The potential Scheme losses are eye-watering, and we are not convinced the Department has the...
Recommendation
The potential Scheme losses are eye-watering, and we are not convinced the Department has the data it needs to manage the risks to the taxpayer. The Department estimated in its 2020–21 Annual Report and Accounts that it would lose £17 … Read more
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3 Recommendation
The Department has been complacent in preventing Scheme fraud and its prioritisation of ‘top tier’...
Recommendation
The Department has been complacent in preventing Scheme fraud and its prioritisation of ‘top tier’ fraudsters puts other government Schemes at risk. The risks that we identified at the outset of the Scheme have now materialised. The Department requested, and … Read more
HM Treasury
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4 Recommendation
We are concerned that the Department is placing too much reliance on lenders to minimise...
Recommendation
We are concerned that the Department is placing too much reliance on lenders to minimise taxpayer losses without incentivising them to do so. When the Scheme launched the Department relied solely on lenders to prevent taxpayer losses by requiring them … Read more
HM Treasury
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5 Recommendation
It is unacceptable that the Department has no plans to recover outstanding debt after lenders...
Recommendation
It is unacceptable that the Department has no plans to recover outstanding debt after lenders have pursued borrowers for up to 12 months. There is no minimum term that lenders are required to pursue borrowers for payments. Lenders are not … Read more
HM Treasury
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6 Recommendation
The Scheme has distorted the Small and Medium Enterprise (SME) lending market in favour of...
Recommendation
The Scheme has distorted the Small and Medium Enterprise (SME) lending market in favour of the largest UK banks, which goes against the Bank’s objective of creating a diverse finance market for SMEs. The Scheme’s low interest rate made it … Read more
HM Treasury
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7 Recommendation
The Department has not yet identified how it will share the lessons from the Scheme.
Recommendation
The Department has not yet identified how it will share the lessons from the Scheme. The Department asserts that it has applied some of the lessons it has learned from this Scheme in the subsequent Recovery Loan Scheme, such as … Read more
HM Treasury
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1 Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence...
Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Department for Business, Energy & Industrial Strategy (the Department) and the British Business Bank (the Bank) about the Bounce Back Loan Scheme. We … Read more
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8 Conclusion
The Department’s estimate of the credit loss within the Scheme is also uncertain, as there...
Conclusion
The Department’s estimate of the credit loss within the Scheme is also uncertain, as there is no credit score data for borrowers because this was not a scheme requirement. Repayments will also be affected by future macroeconomic conditions which are … Read more
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9 Conclusion
The Bank began collecting Scheme loan data from the 24 Scheme lenders in July 2021,...
Conclusion
The Bank began collecting Scheme loan data from the 24 Scheme lenders in July 2021, where lenders provide data to the Bank via a collections system. The Bank said that it holds loan data from lenders across 70 different datapoints, … Read more
HM Treasury
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10 Recommendation
The Scheme rules required commercial lenders to deliver loans and pursue recovery processes in line...
Recommendation
The Scheme rules required commercial lenders to deliver loans and pursue recovery processes in line with their existing business-as-usual standards. The Department and HM Treasury stated that the majority of recoveries and counter-fraud efforts comes from lenders. The Department told … Read more
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11 Conclusion
Although the Department referred to lenders as the “arms and legs” of the Scheme, none...
Conclusion
Although the Department referred to lenders as the “arms and legs” of the Scheme, none of the witnesses could tell us how much lenders are spending on counter-fraud activities. The FCA said, for example, that lenders had “scaled up quite … Read more
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12 Conclusion
The Scheme requires lenders to pursue borrowers for missed repayments for up to 12 months...
Conclusion
The Scheme requires lenders to pursue borrowers for missed repayments for up to 12 months after the issue of a formal demand. The Department initially told us that lenders had to wait until after the 12 month period to make … Read more
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13 Conclusion
The NAO reported that the arrangements for pursuing borrowers offered limited commercial incentive for lenders...
Conclusion
The NAO reported that the arrangements for pursuing borrowers offered limited commercial incentive for lenders to maximise recovery of overdue loans.28 In contrast, the Bank told us that it believed that lenders have strong legal, contractual and regulatory obligations to … Read more
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14 Conclusion
Almost 86,000 borrowers have been in arrears for more than 90 days as of 10...
Conclusion
Almost 86,000 borrowers have been in arrears for more than 90 days as of 10 January 2022.34 We asked the Department what steps it was taking to ensure that its approach to recovering loans was as effective as possible and … Read more
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15 Conclusion
The Department and the Bank recognised that there was a trade-off between getting loans to...
Conclusion
The Department and the Bank recognised that there was a trade-off between getting loans to businesses quickly by removing lender checks and slowing down the delivery of the loans by putting in place more counter-fraud measures. The Bank said that … Read more
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16 Recommendation
The Scheme has also made trade-offs in its response to countering fraud and the associated...
Recommendation
The Scheme has also made trade-offs in its response to countering fraud and the associated deterrent effects. The Department based its counter-fraud response on the 31 Qq 15, 16 32 Qq 74–75 33 Qq 74–75, 83 34 Correspondence from Catherine … Read more
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17 Recommendation
We asked the Department if it was confident that enough was being done to tackle...
Recommendation
We asked the Department if it was confident that enough was being done to tackle medium and bottom-tier fraud, to ensure there is a sufficient deterrent for smaller-scale fraud. It recognised that deterrence is “important” and was “on their minds”. … Read more
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18 Recommendation
We reported previously that the Department had no apparent plans to measure the Scheme’s long-term...
Recommendation
We reported previously that the Department had no apparent plans to measure the Scheme’s long-term impact, and no agreed performance measures.44 In its Treasury Minute response to our report, the Department gave a high-level summary of the Scheme’s evaluation plans … Read more
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19 Recommendation
We asked the Department whether it currently had the information that it needed to determine...
Recommendation
We asked the Department whether it currently had the information that it needed to determine whether the Scheme had been a success. The Department told us that it considered that the quality of information that it had about what was … Read more
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20 Recommendation
Business survival rates are a key metric for measuring the Scheme’s impact.
Recommendation
Business survival rates are a key metric for measuring the Scheme’s impact. The Bank has commissioned an external evaluation study, which will report in stages over the next three years.50 We therefore asked the Department when we could expect to … Read more
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21 Conclusion
Lenders used their own funds to make Scheme loans, with government guaranteeing to reimburse lenders...
Conclusion
Lenders used their own funds to make Scheme loans, with government guaranteeing to reimburse lenders if borrowers do not repay. How lenders raise funds differs according to size and type of lender; the more cheaply they can raise funds the … Read more
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22 Recommendation
The NAO reported that there were seven accredited lenders when the Scheme launched in May...
Recommendation
The NAO reported that there were seven accredited lenders when the Scheme launched in May 2020, consisting of five main UK banks and two other banks.55 The Bank acknowledged that it took several months to accredit the additional 21 of … Read more
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23 Recommendation
The Bank recognised that it was “absolutely true that [the Scheme] had a distortive effect”...
Recommendation
The Bank recognised that it was “absolutely true that [the Scheme] had a distortive effect” but suggested that this was “diluting over time”.59 It confirmed that it still had an objective of encouraging diversity in lending markets. It explained that … Read more
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24 Recommendation
We highlighted previously that government needed to use the lessons learned from this Scheme to...
Recommendation
We highlighted previously that government needed to use the lessons learned from this Scheme to inform future schemes.62 We therefore asked the Department about examples of where it had identified and responded to lessons from the Scheme. The Department said … Read more
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25 Recommendation
We were concerned that the Department should have identified these lessons when it supported businesses...
Recommendation
We were concerned that the Department should have identified these lessons when it supported businesses in the 2008 Financial Crisis. In 2010, the NAO’s report on the Department’s support to business during a recession concluded that the “impact [of the … Read more
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26 Recommendation
We asked whether, with hindsight and more time, it would have been possible to design...
Recommendation
We asked whether, with hindsight and more time, it would have been possible to design a scheme that would have had significantly less exposure to fraud and error than 61 Q104; Public Accounts Committee, Covid-19: Bounce Back Loan Scheme, Thirty-Third … Read more
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