Fifty-Fourth Report - Improving single living accommodation for service personnel

Select Committee
Public Accounts Committee HC 940 23 April 2021
Report Status Government responded
Conclusions & Recommendations 24 items (11 recs)
Government Response (AI assessment · 24 of 24 classified)
Government response
Treasury minutes: Government response to the Committee of Public Accounts on the Fifty-fourth report from Session 2019-21 · published 2 Sep 2021

Recommendations & Conclusions

24 results
2 Conclusion Not Addressed
Although many service personnel live in poor quality Single Living Accommodation and are dissatisfied with...
Conclusion
Although many service personnel live in poor quality Single Living Accommodation and are dissatisfied with their accommodation and with the maintenance and repairs service, the Department appeared surprisingly complacent about resolving this long-term issue. There is considerable variability in the … Read more
Government Response Summary
The government's response did not address the committee's conclusion regarding the quality of Single Living Accommodation for service personnel, instead providing a response related to the identification of clinically extremely vulnerable people by DHSC and NHS Digital.
HM Treasury
View Details
3 Recommendation Not Addressed
The lack of a minimum standard for Single Living Accommodation means the Department has no...
Recommendation
The lack of a minimum standard for Single Living Accommodation means the Department has no baseline against which to make investment decisions, or to demonstrate progress towards establishing an estate fit for the 21st century. Unlike for its Service Family … Read more
Government Response Summary
The government's response is irrelevant to the recommendation, discussing variation in the Shielded Patient List managed by NHS Digital and DHSC, which does not address the call for a minimum standard for Single Living Accommodation.
HM Treasury
View Details
4 Recommendation Not Addressed
The Department’s lamentable failure to implement a Single Living Accommodation Management Information System (SLAMIS) over...
Recommendation
The Department’s lamentable failure to implement a Single Living Accommodation Management Information System (SLAMIS) over the past eight years means it is unable to manage its Single Living Accommodation efficiently. Project SLAMIS was initiated in 2013 to provide basic information … Read more
Government Response Summary
The government response does not address the recommendation about reporting on the SLAMIS system's progress, instead discussing shielding support for vulnerable individuals.
HM Treasury
View Details
5 Recommendation Accepted
Management of Single Living Accommodation has long suffered from a lack of coordination, ownership and...
Recommendation
Management of Single Living Accommodation has long suffered from a lack of coordination, ownership and strategic grip. Currently no single person has responsibility for Single Living Accommodation, and there are many different stakeholders involved, with some groups having been set … Read more
Government Response Summary
The government agrees with the recommendation and commits to reviewing and enhancing the governance structure for Single Living Accommodation, incorporating the newly appointed senior sponsor and bringing together policy, delivery, and funding by the end of summer 2021.
HM Treasury
View Details
6 Recommendation Not Addressed
We are concerned that, although Commands have plans to improve Single Living Accommodation, this will...
Recommendation
We are concerned that, although Commands have plans to improve Single Living Accommodation, this will only address the worst problems, and available funding may be used to meet other demands. The Commands have set out plans to spend a total … Read more
Government Response Summary
The government response provides boilerplate text and references unrelated reports on the Industrial Strategy Challenge Fund, entirely failing to address the recommendation regarding the reassessment of funding for Single Living Accommodation.
HM Treasury
View Details
1 Recommendation Accepted
On the basis of a report by the Comptroller and Auditor General, we took evidence...
Recommendation
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Ministry of Defence (the Department) about Single Living Accommodation for service personnel.1
Government Response Summary
The government agrees to the recommendation and commits to writing to the Committee by December 2021. This letter will outline the changes being introduced under the Defence Accommodation Strategy to raise the priority of Single Living Accommodation and detail the implementation of National Audit Office recommendations.
HM Treasury
View Details
7 Conclusion Accepted
The standard of Single Living Accommodation is very variable, and the Department agreed that it...
Conclusion
The standard of Single Living Accommodation is very variable, and the Department agreed that it is not acceptable that more than one-third of personnel in Single Living Accommodation are living in the lowest-grade accommodation (Grade 4 or below).17 We asked … Read more
Government Response Summary
The government agreed with the Committee's conclusion, committing to setting a minimum standard for Single Living Accommodation (SLA) by December 2021. All SLA will be assessed against this standard, with necessary improvements incorporated into works programmes from financial year 2023-24.
HM Treasury
View Details
8 Conclusion Accepted
We were concerned as to whether all the poorest quality accommodation meets minimum health and...
Conclusion
We were concerned as to whether all the poorest quality accommodation meets minimum health and safety standards and asked why, if the accommodation used by 3% of personnel (2,388 individuals) was so poor that no rental charge was applied, it … Read more
Government Response Summary
The government commits to setting and publishing a clear minimum standard for the condition of Single Living Accommodation by December 2021, going beyond safety to address basic habitability.
HM Treasury
View Details
9 Conclusion Accepted
While the Department told us that it is tremendously important that personnel feel valued for...
Conclusion
While the Department told us that it is tremendously important that personnel feel valued for what they are doing, we pointed out that some are living with problems with basic facilities including heating and hot water. The Department agreed that … Read more
Government Response Summary
The government commits to setting and publishing a clear minimum standard for the condition of Single Living Accommodation by December 2021, addressing issues of basic habitability and moving beyond simple safety and compliance.
HM Treasury
View Details
10 Conclusion Rejected
We enquired as to what the Department is doing in response to the decline in...
Conclusion
We enquired as to what the Department is doing in response to the decline in levels of satisfaction reported in the 2020 Armed Forces Continuous Attitude Survey (AFCAS). This showed that 49% of service personnel living in Single Living Accommodation … Read more
Government Response Summary
The government rejects the implicit recommendation to set a target for satisfaction levels in Single Living Accommodation. It states that while understanding personnel views is important, more work is needed to understand needs before a satisfaction target can be set, and the Defence Accommodation Strategy will not include such a target.
HM Treasury
View Details
11 Recommendation Accepted
Over the past six years (from 2015 to 2020) there has been a decrease in...
Recommendation
Over the past six years (from 2015 to 2020) there has been a decrease in satisfaction with both the response to requests for maintenance and repairs work for Single Living Accommodation, and the quality of that work.31 Nevertheless, the Department … Read more
Government Response Summary
The government accepted the recommendation, committing to gathering Service personnel views on Single Living Accommodation (SLA) by December 2021. The SLA Expert Group is currently assessing the best methods, including surveys, to ensure these views inform estate management improvements.
HM Treasury
View Details
12 Recommendation Accepted
We questioned why in contrast to properties rented from other providers such as local authorities,...
Recommendation
We questioned why in contrast to properties rented from other providers such as local authorities, housing associations or private landlords, where there is a legally required standard for the accommodation, there is no specified standard for Single Living Accommodation. This … Read more
Government Response Summary
The government agreed with the committee's recommendations, committing to define a minimum standard for Single Living Accommodation within the Defence Accommodation Strategy by December 2021 to eradicate the poorest quality accommodation. It also committed to gathering service personnel views, with the SLA Expert Group assessing specific methods, including surveys.
HM Treasury
View Details
13 Recommendation Accepted
The Department acknowledged that expectations of service personnel are changing, and that what they needed...
Recommendation
The Department acknowledged that expectations of service personnel are changing, and that what they needed at different points of their career varied.39 We are aware, for example, that there are concerns about poor or expensive wi-fi, and a lack of … Read more
Government Response Summary
The government agreed with the recommendation to gather service personnel views on Single Living Accommodation (SLA), committing to set clear expectations within the Defence Accommodation Strategy (DAS) by December 2021, with the SLA Expert Group assessing specific methods, including surveys.
HM Treasury
View Details
14 Conclusion Accepted
We raised concerns that, given sustainability targets, in two or three years the Department will...
Conclusion
We raised concerns that, given sustainability targets, in two or three years the Department will have to retrofit much relatively new accommodation. It told us that it is running a number of low-carbon trials across Single Living Accommodation properties and … Read more
Government Response Summary
The government commits to setting and publishing a clear minimum standard for the condition of Single Living Accommodation by December 2021, and states that the Defence Accommodation Strategy will consider wider initiatives like Net Zero Carbon.
HM Treasury
View Details
15 Conclusion Accepted
There is no single source of data on Single Living Accommodation, and the Department lacks...
Conclusion
There is no single source of data on Single Living Accommodation, and the Department lacks central data on its location, condition and usage.43 The Department said it recognises that its ability to track who is using what accommodation is poor … Read more
Government Response Summary
The government agreed with the Committee's conclusion and committed to reporting in October 2021 on the progress of the Single Living Accommodation Management Information System (SLAMIS), including its full operating capability target for 2022.
HM Treasury
View Details
16 Recommendation Accepted
Given the Department stated it is looking for a simple solution, we questioned why, after...
Recommendation
Given the Department stated it is looking for a simple solution, we questioned why, after eight years of development, SLAMIS was not yet in service. The Department acknowledged the poor performance and that the SLAMIS project that commenced in 2013 … Read more
Government Response Summary
The government agrees to the recommendation and commits to reporting back to the committee in October 2021 on the progress of the SLAMIS system, including confirming when it will be fully operational in 2022.
HM Treasury
View Details
17 Conclusion Accepted
Data from the last snapshot on 26 February 2020, showed a quarter of Single Living...
Conclusion
Data from the last snapshot on 26 February 2020, showed a quarter of Single Living Accommodation is unoccupied, and one-fifth of sites had more than 40% of Single Living Accommodation bed space unused.50 The Department agreed that a substantial amount … Read more
Government Response Summary
The government plans to publish the Defence Accommodation Strategy (DAS) by the end of 2021, detailing changes for Single Living Accommodation (SLA), and has committed £1.5 billion for SLA investment over the next decade. It is also implementing NAO recommendations, including appointing a senior sponsor and reviewing governance structures.
HM Treasury
View Details
18 Conclusion Not Addressed
The management of Single Living Accommodation encompasses both people and infrastructure, and involves multiple stakeholders...
Conclusion
The management of Single Living Accommodation encompasses both people and infrastructure, and involves multiple stakeholders across defence. There is no overarching strategy for Single Living Accommodation setting out what the Department wishes to achieve or bringing together the aims of … Read more
Government Response Summary
The government explicitly addresses a separate PAC recommendation about reviewing SLA governance structures, which is not present in the provided text of this conclusion. It states agreement and outlines plans to enhance governance and confirm a senior sponsor by end of summer 2021.
HM Treasury
View Details
19 Recommendation Accepted
Since the delegation of infrastructure budgets in 2018, each Command has developed its own plans...
Recommendation
Since the delegation of infrastructure budgets in 2018, each Command has developed its own plans tailored to its specific needs and priority areas, and it has set individual targets to reduce poor-quality Single Living Accommodation.57 We questioned the lack of … Read more
Government Response Summary
The government agreed with the recommendation to review and simplify governance structures for Single Living Accommodation (SLA), confirming the Chief of Defence People as the senior sponsor and committing to enhance the governance structure by end of summer 2021 (target September 2021).
HM Treasury
View Details
20 Conclusion Accepted
Improvements to Single Living Accommodation cannot be carried out in isolation because they overlap with...
Conclusion
Improvements to Single Living Accommodation cannot be carried out in isolation because they overlap with wider departmental programmes such as the Defence Estate Optimisation (DEO) Portfolio (to create an estate of a more appropriate size and better quality) and the … Read more
Government Response Summary
The government confirms the Defence Accommodation Strategy (DAS) will be published by the end of 2021, outlining how it will integrate policy and infrastructure plans for Single Living Accommodation (SLA). The department will also write to the committee by December 2021 detailing specific changes and plans to invest £1.5 billion over the next decade.
HM Treasury
View Details
21 Conclusion Accepted
The Department explained that under the delegated responsibilities for infrastructure, including Single Living Accommodation, the...
Conclusion
The Department explained that under the delegated responsibilities for infrastructure, including Single Living Accommodation, the Commands will decide how much to spend in this area, alongside other areas within their remit. In the 2020 Annual Budget Cycle, the Commands set … Read more
Government Response Summary
The government stated it already plans to invest £1.5 billion into Single Living Accommodation (SLA) over the next decade, with the Defence Accommodation Strategy (DAS) providing long-term strategic direction. It reiterated that SLA management and funding remain delegated to single Services, who have already prioritised significant investment.
HM Treasury
View Details
22 Conclusion Rejected
The funds for improving Single Living Accommodation are not ring-fenced.
Conclusion
The funds for improving Single Living Accommodation are not ring-fenced. While the Department stressed that Single Living Accommodation was a very high priority in Defence, it also stated there are other priorities.66 It faces wider affordability challenges, and the equipment … Read more
Government Response Summary
The government agrees that funding Single Living Accommodation (SLA) improvements is important but explicitly states it will not ring-fence funds centrally, as investment remains a delegated matter for single Services.
HM Treasury
View Details
23 Recommendation Accepted in Part
The Integrated Review of Security, Defence, Development and Foreign Policy was delayed until March 2021,...
Recommendation
The Integrated Review of Security, Defence, Development and Foreign Policy was delayed until March 2021, but in November 2020 the government announced it would provide an additional £16.5 billion of defence funding over the next four years.70 The Department said … Read more
Government Response Summary
The government agrees to reassess plans and funding for Single Living Accommodation by March 2022. While it won't centrally ringfence funds, it states that Top-Level Budget holders have prioritized significant investment, and plans have been updated following the Integrated Review.
HM Treasury
View Details
24 Conclusion Not Addressed
We asked for an update on the renegotiation of rents for service family accommodation leased...
Conclusion
We asked for an update on the renegotiation of rents for service family accommodation leased from Annington Property Limited, on which the Committee last reported in 2019.75 The Department currently benefits from a 58% reduction in the market rent that … Read more
Government Response Summary
The government response outlines its broader Defence Accommodation Strategy (DAS), which will consider Annington Homes rent renegotiations as a 'key dependency,' but does not provide an update on the arbitration or address the specific financial implications raised in the conclusion.
HM Treasury
View Details