Forty-Seventh Report - COVID-19: Test, track and trace (part 1)
Select Committee
Public Accounts Committee
HC 932
10 March 2021
Government response
Treasury minutes: Government response to the Committee of Public Accounts on the Forty-seventh report from Session 2019-21 · published 31 Aug 2021
Recommendations & Conclusions
23 results
2
Recommendation
Accepted
NHST&T still struggles to consistently match supply and demand for its test and trace services,...
Recommendation
NHST&T still struggles to consistently match supply and demand for its test and trace services, resulting in either sub-standard performance or surplus capacity. We accept the need to build surplus capacity into test and trace services to handle unexpected, sometimes …
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Government Response Summary
The government accepts the recommendation, stating it has implemented measures to improve capacity utilisation, including revising laboratory structures, increasing automation, negotiating flexible commercial contracts aiming for 80% capacity, and improving forecasting and flexible contracts for contact tracing.
HM Treasury
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3
Recommendation
Accepted
Although it had to act quickly to scale up the service, NHST&T is still overly...
Recommendation
Although it had to act quickly to scale up the service, NHST&T is still overly reliant on expensive contractors and temporary staff. To scale up the test and trace service rapidly, the Department and NHST&T worked with a wide range …
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Government Response Summary
The government accepts the recommendation and states it has implemented a consultancy ramp-down plan to reduce consultant numbers by over 40% by December 2021. This plan includes capability mapping, increased recruitment efforts, replacing consultants with cheaper contractors, and establishing a Commercial Challenge Board for scrutiny of new consultancy requests.
HM Treasury
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4
Recommendation
Accepted
The introduction of rapid-results testing was supposed to be a ‘gamechanger’ but confusion persists over...
Recommendation
The introduction of rapid-results testing was supposed to be a ‘gamechanger’ but confusion persists over why and how it should be used in different community settings. Around one-third of people who have coronavirus are asymptomatic. There is now a widespread …
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Government Response Summary
The government accepts the recommendation, stating it is reviewing its plan on asymptomatic testing and intends to publish clear information by June 2021 on how and why mass rapid testing will be used, with updates on progress and targets focused on impact and outcomes.
HM Treasury
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5
Recommendation
Accepted
NHST&T claims to be a learning organisation, but since last May many important stakeholders have...
Recommendation
NHST&T claims to be a learning organisation, but since last May many important stakeholders have at times felt ignored by it. NHST&T emphasises to us that it is “constantly learning what works and what does not” and that it is …
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Government Response Summary
The government accepts the recommendation, detailing that NHST&T has significantly extended engagement with partners, updated the Contain Framework, established daily regional team meetings with local authorities, and engages with all sectors through relevant government departments.
HM Treasury
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6
Recommendation
Deferred
As we hope for longer-term and sustained reductions in infection levels, the Department needs to...
Recommendation
As we hope for longer-term and sustained reductions in infection levels, the Department needs to think about the future shape of national test and trace services, and how it will secure lasting benefits from its spending. NHST&T will be part …
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Government Response Summary
The government agrees to outline its future strategy for testing and tracing by November 2021, stating that longer term plans are being considered and will be finalised with the new UK Health Security Agency Chair and Chief Executive before publication.
HM Treasury
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1
Conclusion
Acknowledged
On the basis of a report by the Comptroller and Auditor General, we took evidence...
Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Department of Health & Social Care (the Department), including the NHS Test and Trace Service (NHST&T).1
Government Response Summary
The government acknowledges the committee's introductory statement, reiterating the basis of the report, the date evidence was taken, and the publication date of the committee's report.
HM Treasury
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7
Conclusion
Accepted
NHST&T’s effectiveness also relies on people complying with its processes, from coming forward to take...
Conclusion
NHST&T’s effectiveness also relies on people complying with its processes, from coming forward to take a test when they have symptoms, to self-isolating in line with requirements. NHST&T noted that the single most important part of the process was people …
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Government Response Summary
The government accepts the (implied) recommendation, committing to ongoing and enhanced publication of data on test and trace effectiveness and compliance, including ONS publishing monthly self-isolation data and plans to periodically publish R number estimates by June 2021.
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8
Conclusion
Accepted
In September 2020, SAGE concluded that “test and trace was having only a marginal impact...
Conclusion
In September 2020, SAGE concluded that “test and trace was having only a marginal impact on transmission”. NHST&T said that the situation had improved, and highlighted that it was now meeting all its operational performance targets for contact tracing.21 22 …
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Government Response Summary
The government accepts the (implied) recommendation, committing to ongoing and enhanced publication of data on test and trace effectiveness and compliance, including ONS publishing monthly self-isolation data and plans to periodically publish R number estimates by June 2021.
HM Treasury
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9
Conclusion
Accepted
We found that NHST&T was still struggling to consistently match supply and demand for its...
Conclusion
We found that NHST&T was still struggling to consistently match supply and demand for its test and trace services. In September 2020, NHST&T significantly underestimated the increase in demand for testing, when schools and universities returned.26 Laboratories processing community swab …
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Government Response Summary
The government agrees and states the recommendation is implemented, citing a significant increase in PCR testing capacity, improved utilisation of testing sites, revised laboratory structure, increased automation, and more flexible commercial contracts to balance surge capacity with efficiency. For contact tracing, NHST&T has improved forecasting and secured flexible contracts for staff.
HM Treasury
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10
Recommendation
Accepted
The Department and NHST&T emphasised to us the importance of maintaining excess capacity in the...
Recommendation
The Department and NHST&T emphasised to us the importance of maintaining excess capacity in the test and trace system, due to the difficulty of predicting the pace and direction of COVID-19.29 While we accept the need to build in surplus …
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Government Response Summary
The government agrees, stating the recommendation is implemented by significantly increasing PCR testing capacity and improving utilisation through multi-purpose testing sites, revised laboratory structures, and increased automation. NHST&T has also built more flexibility into commercial contracts and improved forecasting for contact tracing to better manage surge capacity and efficiency.
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11
Conclusion
Acknowledged
For tracing, the Department accepted that, with hindsight, it did not need to scale up...
Conclusion
For tracing, the Department accepted that, with hindsight, it did not need to scale up central tracing services for May 2020 as quickly as it did. It highlighted the very uncertain environment in April and May and the limited basis …
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Government Response Summary
The government acknowledges the unpredictable nature of the pandemic and the need for sufficient surge capacity, stating that balancing resilience with public funding demands is a priority for NHST&T. However, it does not detail specific actions addressing past over-scaling or low utilisation rates.
HM Treasury
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12
Conclusion
Accepted
NHST&T relies on contractors for many of its supplies, services and infrastructure.
Conclusion
NHST&T relies on contractors for many of its supplies, services and infrastructure. The Department stated that, to scale up NHST&T so rapidly, it had used a “blended mix” of civil servants, military support, contractors and consultancy support.40 By the end …
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Government Response Summary
The government agrees and has established a consultancy ramp-down plan to reduce the number of consultants by over 40% by December 2021, implementing various mechanisms to achieve this.
HM Treasury
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13
Conclusion
Accepted
The response to a parliamentary question confirmed that, at the beginning of November 2020, there...
Conclusion
The response to a parliamentary question confirmed that, at the beginning of November 2020, there were 2,300 consultants and contractors working for 73 different suppliers in NHST&T, with a total consultancy cost of approximately £375 million up to that point.43 …
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Government Response Summary
The government agrees and has established a consultancy ramp-down plan to reduce the number of consultants by over 40% by December 2021, implementing various mechanisms to achieve this.
HM Treasury
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14
Conclusion
Accepted
We challenged the Department and NHST&T on the value for money and their scrutiny of...
Conclusion
We challenged the Department and NHST&T on the value for money and their scrutiny of these consultancy contracts and associated spend. On day rates, the Department felt it had mitigations in place, including specifying within contracts that services are to …
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Government Response Summary
The government accepts the (implied) recommendation, implementing a consultancy ramp-down plan aiming to reduce consultant numbers by over 40% by December 2021 through mechanisms like recruitment, capability mapping, and a Commercial Challenge Board.
HM Treasury
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15
Conclusion
Accepted
In December 2020, the Department announced that it would roll out mass Lateral Flow Device...
Conclusion
In December 2020, the Department announced that it would roll out mass Lateral Flow Device (LFD) testing for schools and colleges in the New Year, building on its earlier use at universities.51 LFD tests give results within 20–30 minutes, compared …
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Government Response Summary
The government agrees and provides a target implementation date of June 2021, detailing that rapid LFD testing has transitioned from targeted eligibility to a universal offer for all from April 2021, with new pharmacy collect and expanded home delivery options. The department is also reviewing and plans to publish its asymptomatic testing plan.
HM Treasury
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16
Conclusion
Accepted
A number of significant commentators, including the British Medical Association and British Medical Journal, have...
Conclusion
A number of significant commentators, including the British Medical Association and British Medical Journal, have raised concerns about the effectiveness and risks of mass testing with LFD tests.55 A particular issue raised is the relative accuracy of LFD tests compared …
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Government Response Summary
The government accepts the (implied) recommendation, stating it is reviewing its plan on asymptomatic testing and intends to publish clear information by June 2021 on how and why mass rapid testing will be used, with updates on progress and targets focused on impact and outcomes, while taking account of test performance.
HM Treasury
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17
Conclusion
Accepted
We are aware that the Medicines and Healthcare products Regulatory Agency (MHRA), the government’s regulatory...
Conclusion
We are aware that the Medicines and Healthcare products Regulatory Agency (MHRA), the government’s regulatory body which approves medical devices, approved 51 https://www.gov.uk/government/news/staggered-rollout-of-coronavirus-testing-for-secondary-schools- and-colleges; https://www.gov.uk/government/publications/coronavirus-covid-19-asymptomatic-testing-in- schools-and-colleges/coronavirus-covid-19-asymptomatic-testing-in-schools-and-colleges; https://www.gov.uk/ government/news/all-students-offered-testing-on-return-to-university 52 Qq 13, 16–17, 118 53 C&AG’s Report paras 1.28–1.29 54 Q …
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Government Response Summary
The government agrees, confirming that regular rapid testing is vital, and commits to reviewing its asymptomatic testing plan and publishing updates on progress and agreed targets by June 2021.
HM Treasury
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18
Conclusion
Accepted
NHST&T told us the biggest lesson it had learnt from the last year was that...
Conclusion
NHST&T told us the biggest lesson it had learnt from the last year was that “you can only deliver this sort of service as an integrated team of all the different organisations, institutions and individuals in the country”. It said …
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Government Response Summary
The government accepts the (implied) recommendation, detailing that NHST&T has significantly extended engagement with partners, updated the Contain Framework for local and national roles, and established daily regional team meetings with local authorities to support community testing and broader sector engagement.
HM Treasury
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19
Conclusion
Accepted
The Department acknowledged that it took the decision to build up tracing capacity centrally at...
Conclusion
The Department acknowledged that it took the decision to build up tracing capacity centrally at the beginning because of the need to do this quickly, but it maintained that there had been “a series of conversations” with local authorities and …
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Government Response Summary
The government agrees, stating it has significantly extended engagement with local authorities since December 2020 and updated the Contain Framework to clarify roles and responsibilities in breaking chains of transmission.
HM Treasury
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20
Recommendation
Accepted in Part
While we welcome NHST&T’s increasing collaboration with local authorities, we see a need for it...
Recommendation
While we welcome NHST&T’s increasing collaboration with local authorities, we see a need for it to expand its collaboration with a range of other sectors, reflecting the wider scope of the roll-out of rapid testing. In our local constituencies, we …
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Government Response Summary
The government agrees and claims the recommendation is implemented, detailing expanded engagement with local authorities through updated frameworks and community testing. For other sectors, NHST&T mediates its engagement through relevant government departments. However, the response does not specifically address the concern about the lack of clinical public health expertise at senior levels.
HM Treasury
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21
Recommendation
Deferred
On 18 August, government announced that a new body, the National Institute for Health Protection...
Recommendation
On 18 August, government announced that a new body, the National Institute for Health Protection (NIHP), would subsume NHST&T, the health protection functions of PHE and the Joint Biosecurity Centre. The executive chair of NHST&T is also acting as interim …
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Government Response Summary
The government agrees with the recommendation to publish details on the transition to the new UK Health Security Agency (UKHSA), setting a target implementation date of November 2021. It confirms the UKHSA is being formally established in spring 2021, with longer-term plans currently under consideration and to be finalised with the new leadership before publication.
HM Treasury
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22
Conclusion
Deferred
The 2020 Spending Review allocated £15 billion to NHST&T for 2021–22, to be kept under...
Conclusion
The 2020 Spending Review allocated £15 billion to NHST&T for 2021–22, to be kept under review as the vaccine programme rolled out.77 The government is now accelerating the roll-out of vaccines across the country, but we are yet to see …
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Government Response Summary
The government agrees with the (implied) recommendation to outline a future strategy by November 2021, stating that longer-term plans are being considered and will be finalised with the new UK Health Security Agency Chair and Chief Executive before publication.
HM Treasury
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23
Recommendation
Deferred
Both the Department and NHST&T signalled the opportunity to generate a long- term legacy from...
Recommendation
Both the Department and NHST&T signalled the opportunity to generate a long- term legacy from the vast public investment in, and expansion of, diagnostic capacity.80 However, they have not yet articulated how this is going to happen: NHST&T told us …
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Government Response Summary
The government states that longer-term plans for the diagnostic capacity legacy are currently under consideration and will be finalised with the new Chair and Chief Executive of the UK Health Security Agency before publication.
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