Royal Mail and the Post Office

Business and Trade Committee Closed Non-inquiry session
Opened: 10 Jan 2023 Closed: 24 Apr 2023 Parliament page
4 Recommendations
9 Conclusions
1 Report
2 Oral sessions
11 Letters
2 Events
Activity timeline 17 events
8 Jun
2023
Report published
17 Mar
2023
Report published
7 Mar
2023
Correspondence
27 Feb
2023
Correspondence
22 Feb
2023
Oral evidence
22 Feb
2023
Correspondence
22 Feb
2023
Correspondence
22 Feb
2023
Correspondence
22 Feb
2023
Correspondence
22 Feb
2023
Formal meeting (oral evidence session) · The Grimond Room, Portcullis House
2 Feb
2023
Correspondence
2 Feb
2023
Correspondence
Oral evidence sessions 2 sessions
22 Feb 2023
View on parliament.uk
Keith Williams · International Distributions Services plc Ricky McAulay · Royal Mail Simon Thompson · Royal Mail
17 Jan 2023
View on parliament.uk
Andy Furey · Communication Workers Union Dave Ward · Communication Workers Union Nick Read · Post Office Ltd Simon Thompson · Royal Mail
Title HC No. Published Items Response
Seventh Report - Royal Mail HC 1045 17 Mar 2023 13 Responded
Recommendations & Conclusions
2 results
Clear
8 Recommendation Accepted
Seventh Report - Royal Mail
We therefore call on Ofcom to undertake an enforcement investigation into Royal Mail’s delivery of...
We therefore call on Ofcom to undertake an enforcement investigation into Royal Mail’s delivery of the USO and to report to this Committee by the end of 2023. In doing so, we encourage Ofcom to meet with postal workers from … Read more
Government Response
Ofcom has opened an investigation into Royal Mail’s compliance with its quality of service performance targets during 2022/23, will use statutory information gathering powers, and expects to complete and publish the outcome by the end of 2023, reporting back to the Committee at the same time.
Department for Business and Trade
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9 Recommendation Accepted
Seventh Report - Royal Mail
Lastly, we call on the Royal Mail board to reflect on its decision to exclude...
Lastly, we call on the Royal Mail board to reflect on its decision to exclude the delivery of the USO from the long term pay and incentive structure for its senior managers and to reconsider whether this is the right … Read more
Government Response
Royal Mail states that the delivery of the USO is already included in the annual Royal Mail Short Term Incentive Plan (STIP) for all managers as one of five bonus metrics.
Department for Business and Trade
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Government Response AI assessment · 12 of 4 classified
Accepted 2
Acknowledged 10
Total 4 recs + 9 conclusions
Correspondence 11 letters
7 Mar 2023 To committee Letter from the Chief Executive of Royal Mail relating to oral evidence session on 22 February 1 March 2023
Parliament page
27 Feb 2023 Selection from correspondence on Royal Mail
Parliament page
22 Feb 2023 Ofcom evidence relating to the evidence session on the 17 January 2023
Parliament page
22 Feb 2023 Royal Mail Slides relating to the recall session, 22 February 2023
Parliament page
22 Feb 2023 Citizens Advice evidence on letter delays and parcel delays, 31 January 2023
Parliament page
22 Feb 2023 From committee Letter to the Chair from the Royal Mail, 20 February 2023
Parliament page
2 Feb 2023 To committee Letter from the Chief Executive of the Post Office relating to evidence given to the Committee, 25 January 2023
Parliament page
2 Feb 2023 To committee Letter from the CWU relating to Royal Mail evidence session, 20 January 2023
Parliament page
2 Feb 2023 To committee Letter from the Chief Executive of Royal Mail responding to the Chair's request for an additional evidence session, 26 January 2023
Parliament page
24 Jan 2023 From committee Letter to the Chief Executive of Royal Mail relating to his appearance before the Committee, 24 January 2023
Parliament page
17 Jan 2023 Note from Citizens Advice relating to Royal Mail and the Post Office
Parliament page