Post Office Horizon scandal: Justice for sub-postmasters

Business and Trade Committee Open Non-inquiry session
Opened: 16 Dec 2025 Parliament page
10 Recommendations
19 Conclusions
1 Report
1 Oral session
24 Letters
1 Event
Activity timeline 27 events
28 Apr
2026
Correspondence
15 Apr
2026
Correspondence
25 Mar
2026
Correspondence
13 Mar
2026
Report published
11 Mar
2026
Correspondence
24 Feb
2026
Correspondence
24 Feb
2026
Correspondence
4 Feb
2026
Correspondence
4 Feb
2026
Correspondence
4 Feb
2026
Correspondence
4 Feb
2026
Correspondence
4 Feb
2026
Correspondence
Oral evidence sessions 1 session
6 Jan 2026
View on parliament.uk
Alex Davies-Jones MP · Ministry of Justice Amanda Pearce · Criminal Cases Review Commission Blair McDougall MP · Department for Business and Trade Carl Creswell · Department for Business and Trade Christina Pride · Ministry of Justice David Enright · Howe & Co Solicitors Dr Neil Hudgell · Hudgell Solicitors Joanne Hanley · Post Office Ltd Kieran O'Rourke · Howe & Co Solicitors Mr David Eaton Mrs Glenys Eaton Nigel Railton · Post Office Ltd Paul Patterson · Fujitsu Services Ltd
Title HC No. Published Items Response
16th Report - Post Office Horizon scandal: Justice for sub-postm… HC 1589 13 Mar 2026 29 Overdue
Recommendations & Conclusions
29 results
1 Conclusion
16th Report - Post Office Horizon …
We welcome the significant progress that has been made since our last report in delivering...
We welcome the significant progress that has been made since our last report in delivering redress. We recognise that payment rates have improved across all schemes. However, we regret that thousands of sub- postmasters are still waiting for the full … Read more
Department for Business and Trade
View details
2 Conclusion
16th Report - Post Office Horizon …
We recognise the challenges the Government faces in tracing, contacting, and engaging with sub-postmasters to...
We recognise the challenges the Government faces in tracing, contacting, and engaging with sub-postmasters to notify them of their right to redress, particularly where contact details are unavailable or where individuals are understandably reluctant to engage, due to their trauma … Read more
Department for Business and Trade
View details
3 Recommendation
16th Report - Post Office Horizon …
Post Office Ltd and the Government must make every effort to ensure that outstanding offers...
Post Office Ltd and the Government must make every effort to ensure that outstanding offers are issued and remaining claims are fully settled. Without exerting pressure on vulnerable claimants, we recommend that every effort be made to ensure that all … Read more
Department for Business and Trade
View details
4 Recommendation
16th Report - Post Office Horizon …
In order to ensure that redress reaches all those wronged by this scandal the Government...
In order to ensure that redress reaches all those wronged by this scandal the Government and Post Office Ltd will need to work sensitively with victims who have suffered traumatic experiences and are understandably distrustful of them. To do this … Read more
Department for Business and Trade
View details
5 Conclusion
16th Report - Post Office Horizon …
We welcome the creation of a family redress scheme and that the Government are working...
We welcome the creation of a family redress scheme and that the Government are working with stakeholders to develop that scheme. We are concerned that the definition of close family should not be too narrowly drawn. (Conclusion, Paragraph 18) 38
Department for Business and Trade
View details
6 Recommendation
16th Report - Post Office Horizon …
We urge the Government to consult as widely as possible on the development of the...
We urge the Government to consult as widely as possible on the development of the scheme to ensure that the mistakes of previous schemes are not repeated. We recommend that the Government publishes the outcome of its consultations with stakeholders … Read more
Department for Business and Trade
View details
7 Conclusion
16th Report - Post Office Horizon …
Post Office Ltd has acted pragmatically in administering the payment of fixed-sum offers under the...
Post Office Ltd has acted pragmatically in administering the payment of fixed-sum offers under the Horizon Shortfalls Scheme (HSS). We welcome the large number of claims that have been paid over the last year via this route. The HSS, however, … Read more
Department for Business and Trade
View details
8 Conclusion
16th Report - Post Office Horizon …
We are unconvinced by the Department’s justification for why the Department cannot take ownership of...
We are unconvinced by the Department’s justification for why the Department cannot take ownership of remaining HSS claims. If the Department accepts the need for separation between initial decision- making and appeals processes, it is entirely within its power to … Read more
Department for Business and Trade
View details
9 Conclusion
16th Report - Post Office Horizon …
As it is nearing completion, we reluctantly conclude that Post Office Ltd should continue to...
As it is nearing completion, we reluctantly conclude that Post Office Ltd should continue to administer all remaining HSS claims for the £75,000 fixed-sum that were received prior to the 31 January 2026 deadline. All remaining complex HSS cases should … Read more
Department for Business and Trade
View details
10 Conclusion
16th Report - Post Office Horizon …
The Government has not properly implemented Sir Wyn Williams’s recommendation to provide legal advice for...
The Government has not properly implemented Sir Wyn Williams’s recommendation to provide legal advice for HSS claimants. Sub- postmasters have already waited far too long for the redress they are owed. Requiring sub-postmasters to progress through the HSS without 39 … Read more
Department for Business and Trade
View details
11 Recommendation
16th Report - Post Office Horizon …
We welcome the fact that individuals appealing their awards under the Horizon Shortfall Scheme Appeals...
We welcome the fact that individuals appealing their awards under the Horizon Shortfall Scheme Appeals (HSSA) process are able to access funded legal advice, and we support the continuation of this provision. However, we are concerned that this should not … Read more
Department for Business and Trade
View details
12 Conclusion
16th Report - Post Office Horizon …
The Horizon Convictions Redress Scheme (HCRS) appears to be working well for overall for claimants...
The Horizon Convictions Redress Scheme (HCRS) appears to be working well for overall for claimants who have had their convictions overturned, but unnecessary delays remain. We welcome the positive change for claimants that now have a basic safeguard in the … Read more
Department for Business and Trade
View details
13 Recommendation
16th Report - Post Office Horizon …
Every eligible, wrongly convicted applicant to HCRS now has a right to at least £600,000...
Every eligible, wrongly convicted applicant to HCRS now has a right to at least £600,000 in compensation. The Government must immediately take the compassionate act of making this payment upfront to all those eligible as soon as possible, regardless of … Read more
Department for Business and Trade
View details
14 Conclusion
16th Report - Post Office Horizon …
We heard that former sub-postmasters David and Glenys Eaton suffered greatly as a result of...
We heard that former sub-postmasters David and Glenys Eaton suffered greatly as a result of inconsistencies in the process and application of the Post Office (Horizon System) Offences Act 2024. They told us they are 40 concerned that individuals eligible … Read more
Department for Business and Trade
View details
15 Recommendation
16th Report - Post Office Horizon …
We deplore the poor historical state of record keeping by the Ministry of Justice, Post...
We deplore the poor historical state of record keeping by the Ministry of Justice, Post Office Ltd, the Crown Prosecution Service and Royal Mail Group. Action must be taken to mitigate the risk that individuals eligible to have their convictions … Read more
Department for Business and Trade
View details
16 Conclusion
16th Report - Post Office Horizon …
We heard that Ministry of Justice checks to identify individuals eligible to have their convictions...
We heard that Ministry of Justice checks to identify individuals eligible to have their convictions quashed are not always sufficiently thorough. This results in unnecessary requests for information and an unjustified burden on victims. Some sub-postmasters who were incorrectly told … Read more
Department for Business and Trade
View details
17 Conclusion
16th Report - Post Office Horizon …
The Ministry of Justice must ensure all records available to the department are rigorously checked...
The Ministry of Justice must ensure all records available to the department are rigorously checked before issuing requests for additional information. This would help prevent unnecessary re-traumatisation and prevent exacerbating sub-postmasters’ understandable distrust in the system. Vulnerable individuals should be … Read more
Department for Business and Trade
View details
18 Conclusion
16th Report - Post Office Horizon …
The case of Mrs Eaton demonstrates that the Ministry of Justice’s internal review process is...
The case of Mrs Eaton demonstrates that the Ministry of Justice’s internal review process is not a fail-safe. Internal panels do not always appear to consider all available evidence, and individuals are not consistently given the benefit of the doubt. … Read more
Department for Business and Trade
View details
19 Recommendation
16th Report - Post Office Horizon …
The Ministry of Justice should establish a formal, transparent appeals mechanism, with access to independent...
The Ministry of Justice should establish a formal, transparent appeals mechanism, with access to independent review outside the Ministry of Justice. Claimants should have access to legal representation, and where government error has caused them additional cost, they should be … Read more
Department for Business and Trade
View details
20 Conclusion
16th Report - Post Office Horizon …
We welcome Fujitsu’s acceptance that it bears responsibility for the failures of Horizon and its...
We welcome Fujitsu’s acceptance that it bears responsibility for the failures of Horizon and its recognition that it must contribute to the redress bill. A substantial proportion of the total redress costs will need to be paid by Fujitsu. We … Read more
Department for Business and Trade
View details
21 Conclusion
16th Report - Post Office Horizon …
The lack of clarity around the figure, or percentage, that Fujitsu will contribute to redress...
The lack of clarity around the figure, or percentage, that Fujitsu will contribute to redress is deeply concerning. While Fujitsu is waiting for the final version of Sir Wyn’s report, there is no guarantee that the report will specify a … Read more
Department for Business and Trade
View details
22 Recommendation
16th Report - Post Office Horizon …
Fujitsu must live up to its commitment to make a significant contribution to the redress...
Fujitsu must live up to its commitment to make a significant contribution to the redress bill. The final redress amount sought from Fujitsu should take into account appreciation and interest on the borrowing that funded the Government’s contribution, as well … Read more
Department for Business and Trade
View details
23 Conclusion
16th Report - Post Office Horizon …
We recognise that Fujitsu has, to an extent, recused itself from bidding on new Government...
We recognise that Fujitsu has, to an extent, recused itself from bidding on new Government contracts. However, the scale of ongoing payments from the UK Government to Fujitsu remains substantial. We are concerned that the value of these contract extensions … Read more
Department for Business and Trade
View details
24 Recommendation
16th Report - Post Office Horizon …
We recommend that the Government should publish, on a regular and transparent basis, the value...
We recommend that the Government should publish, on a regular and transparent basis, the value of all contracts and contract extensions awarded to Fujitsu across the public sector. We further recommend that Fujitsu extend the scope of its current self-imposed … Read more
Department for Business and Trade
View details
25 Conclusion
16th Report - Post Office Horizon …
We are concerned by emerging evidence that bugs in pre-Horizon IT systems, and/or failures of...
We are concerned by emerging evidence that bugs in pre-Horizon IT systems, and/or failures of disclosure and investigation in these cases, may have contributed to unsafe convictions. Although the number of confirmed Capture-related cases is currently small, incomplete records mean … Read more
Department for Business and Trade
View details
26 Conclusion
16th Report - Post Office Horizon …
Given the Criminal Cases Review Commission (CCRC)’s revelations about (a) cases involving software other than...
Given the Criminal Cases Review Commission (CCRC)’s revelations about (a) cases involving software other than Capture and Horizon, and (b) the difficulties in compiling the necessary information in many historical cases relating to Capture and other IT systems used by … Read more
Department for Business and Trade
View details
27 Recommendation
16th Report - Post Office Horizon …
The Government should bring forward legislation to quash Capture-related convictions, as it did for those...
The Government should bring forward legislation to quash Capture-related convictions, as it did for those relating to the Horizon IT system in 2024. (Recommendation, Paragraph 79)
Department for Business and Trade
View details
28 Conclusion
16th Report - Post Office Horizon …
Post Office Ltd must learn from past mistakes and should think carefully before opposing appeals...
Post Office Ltd must learn from past mistakes and should think carefully before opposing appeals against pre-Horizon convictions. (Recommendation, Paragraph 80)
Department for Business and Trade
View details
29 Conclusion
16th Report - Post Office Horizon …
The Department must ensure it understands the extent of the problem.
The Department must ensure it understands the extent of the problem. Therefore, it must urgently investigate the number of potential cases relating to Post Office pre-Horizon IT systems to judge whether there has been a further mass miscarriage of justice. … Read more
Department for Business and Trade
View details
Correspondence 24 letters
28 Apr 2026 To committee Letter from the Minister for Small Business and Economic Transformation relating to the GLO scheme and Post Office process review scheme closure, 21 April 2026
Parliament page
15 Apr 2026 To committee Letter from the Minister from Victims and Tackling Violence Against Women and Girls relating to correcting data reported at Committee session on 6 January, 5 March 2026
Parliament page
25 Mar 2026 To committee Letter from the Minister for Small Business and Economic Transformation relating to Horizon Family Members Redress Scheme, 19 March 2026
Parliament page
11 Mar 2026 To committee Letter from Howe+Co relating to the Ministry of Justice's response to questions posed by the Committee on the Post Office Horizon scandal, 24 February 2026
Parliament page
24 Feb 2026 To committee Letter from Howe+Co solicitors relating to their clients Mrs Glenys Eaton and Mr David Eaton, 30 January 2026
Parliament page
24 Feb 2026 To committee Letter from the Minister for Small Business and Economic Transformation relating to HSS unsettled claimants, 11 February 2026
Parliament page
4 Feb 2026 To committee Letter from the Director of Fujitsu relating to government contract extensions, 19 January 2026
Parliament page
4 Feb 2026 From committee Letter to the Director of Fujitsu relating to the awarding of a new public contract, 20 January 2026
Parliament page
4 Feb 2026 To committee Letter from the Minister for Victims and Tackling Violence Against Women and Girls relating to implementing the Post Office (Horizon System) Offences Act 2024, 23 January 2026
Parliament page
4 Feb 2026 To committee Letter from the Director of Fujitsu relating to the awarding of a new public contract, 26 January 2026
Parliament page
4 Feb 2026 From committee Letter to the Minister for Small Businesses and Economic Transformation relating to the Department's resourcing for Horizon redress-related work, 19 January 2026
Parliament page
4 Feb 2026 From committee Letter to the Minister for Victims and Tackling Violence Against Women and Girls relating to implementing the Post Office (Horizon System) Offences Act 2024, 12 January 2026
Parliament page
4 Feb 2026 From committee Letter to the Director of Fujitsu relating to government contract extensions, 12 January 2026
Parliament page
3 Feb 2026 To committee Letter from the Minister for Small Businesses and Economic Transformation relating to the Department's resourcing for Horizon redress-related work, 23 January 2026
Parliament page
3 Feb 2026 From committee Letter to the Post Office relating to the Committee evidence session on 6 January on Horizon scandal redress, 12 January 2026
Parliament page
3 Feb 2026 To committee Letter from the Post Office relating to the Committee evidence session on 6 January on Horizon scandal redress, 19 January 2028
Parliament page
3 Feb 2026 From committee Letter to Ernst & Young relating to Fujitsu account provisions for Horizon redress, 12 January 2026
Parliament page
3 Feb 2026 To committee Letter from Ernst & Young relating to Fujitsu account provisions for Horizon redress, 19 January 2028
Parliament page
6 Jan 2026 To committee Letter from the Post Office relating to Post Office redress update, 18 December 2025
Parliament page
6 Jan 2026 From committee Letter to the Minister for Victims and Tackling Violence Against Women and Girls relating to Post Office quashed conviction figures, 10 December 2025
Parliament page
6 Jan 2026 To committee Letter from the Minister for Victims and Tackling Violence Against Women and Girls relating to Post Office quashed conviction figures, 16 December 2025
Parliament page
6 Jan 2026 From committee Letter to the Criminal Cases Review Commission relating to Post Office Capture software convictions, 16 December 2025
Parliament page
6 Jan 2026 To committee Letter from the Criminal Cases Review Commission relating to Post Office Capture cases, 19 December 2025
Parliament page
6 Jan 2026 To committee Letter from the Post Office relating to the 2006 Post Office-Fujitsu contract document highlighted by the media, 30 December 2025
Parliament page