Eighth Report - Post Office and Horizon - Compensation: interim report
Select Committee
Business and Trade Committee
HC 1129
17 February 2022
Government response
Tenth Special Report - Post Office and Horizon – Compensation: interim report. Government Response to the Committee’s Eighth Report · published 27 Apr 2022
Recommendations & Conclusions
14 results
1
Conclusion
Accepted
Para 16
We are deeply disappointed that the 555 group action litigants, who took the Post Office...
Conclusion
We are deeply disappointed that the 555 group action litigants, who took the Post Office Ltd. (POL) to court and who exposed the Horizon scandal, should be worse off than other victims of Horizon who would otherwise not be in …
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Government Response Summary
The government will make funding available to ensure postmasters who took part in the Group Litigation Order (GLO) case are not financially disadvantaged by their decision to litigate against the Post Office. They will be able to access similar compensation to that available to their non-GLO peers.
Department for Business and Trade
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2
Recommendation
Accepted
We demand that the Government as a matter of urgency commit to ensuring that the...
Recommendation
We demand that the Government as a matter of urgency commit to ensuring that the 555 are fully compensated for all of their losses on the same basis as other victims of this scandal receiving compensation. (Paragraph 17) Prosecuted Sub-postmasters …
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Government Response Summary
The government states it acted by announcing funding to ensure GLO postmasters are not financially disadvantaged, will have similar compensation to non-GLO peers, and is consulting on delivery.
Department for Business and Trade
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6
Recommendation
Accepted
Para 26
We recommend that the Government provides monthly updates on the number of interim payments made,...
Recommendation
We recommend that the Government provides monthly updates on the number of interim payments made, the number of final payments made, and the range of Post Office and Horizon - Compensationn interim report 23 amounts paid out to reach full, …
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Government Response Summary
The government agreed with the Post Office that it will publish monthly updates on the number of interim payments made and the number of final payments made on its website, and share the latest management information data with the Select Committee each month to enable the Committee to continue to track progress, subject to caveats regarding privacy.
Department for Business and Trade
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7
Conclusion
Accepted
Para 28
We are concerned that some sub-postmasters have been denied interim compensation payments despite having had...
Conclusion
We are concerned that some sub-postmasters have been denied interim compensation payments despite having had their convictions overturned. The Post Office Ltd. (POL) and the Minister noted that this is because the reliability of Horizon evidence is not central to …
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Government Response Summary
The government states that interim compensation payments are available if specific criteria are met and that three claims have been declined because Horizon evidence was not essential to the prosecution.
Department for Business and Trade
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9
Conclusion
Accepted
Para 34
We are concerned that a firm involved with the discredited HBOS Reading scandal is involved...
Conclusion
We are concerned that a firm involved with the discredited HBOS Reading scandal is involved with the Historical Shortfall Scheme, and that the Post Office Ltd. (POL) CEO was unaware of the issues surrounding the HBOS compensation scheme. Though Herbert …
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Government Response Summary
The government claims the Historical Shortfall Scheme differs from the HBOS Reading Scheme because consequential losses are in scope, there are opportunities to appeal, and there is an independent advisory panel.
Department for Business and Trade
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10
Recommendation
Accepted
Para 35
In responding to this report, we expect the Government to explain how the Historic Shortfall...
Recommendation
In responding to this report, we expect the Government to explain how the Historic Shortfall Scheme differs from the HBOS Reading scheme and what safeguards have been built in to avoid the problems that the latter scheme experienced.
Government Response Summary
The government claims the Historical Shortfall Scheme differs from the HBOS Reading Scheme because consequential losses are in scope, there are opportunities to appeal, and there is an independent advisory panel.
Department for Business and Trade
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11
Conclusion
Accepted
Para 38
Offers to claimants should only be full and final where claimants have received independent advice...
Conclusion
Offers to claimants should only be full and final where claimants have received independent advice and have exhausted their rights to recourse to the Historical Shortfall Scheme’s alternative dispute resolution (ADR) process. We ask the Government to seek clarity from …
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Government Response Summary
The government explains that postmasters waive no rights by joining the Scheme and settlement is full and final only if the offer is accepted, outlines the Scheme's process in its Terms of Reference, and clarifies that claimants are reminded to seek independent legal advice.
Department for Business and Trade
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17
Conclusion
Accepted
Para 48
The involvement of POL in any part of the Scheme is questionable because of the...
Conclusion
The involvement of POL in any part of the Scheme is questionable because of the history of the Horizon scandal. It is worth remembering that a key criticism made of POL at the height of the scandal was that effectively …
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Government Response Summary
The government states it acted by announcing funding to ensure GLO postmasters are not financially disadvantaged, will have similar compensation to non-GLO peers, and is consulting on delivery.
Department for Business and Trade
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21
Recommendation
Accepted
Para 55
We recommend that the Government ask POL to set out and share stretching monthly targets...
Recommendation
We recommend that the Government ask POL to set out and share stretching monthly targets and outturns on how the backlog of claims is being addressed. We also recommend that BEIS and UKGI in their oversight role give monthly updates …
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Government Response Summary
The government highlights the Post Office's increased capacity and targets for initial offers, including Minister Scully's ambition and Nick Read's commitment and states that while it agrees to provide updates on actions taken to ensure targets are agreed and met, it proposes doing so on a quarterly rather than monthly basis.
Department for Business and Trade
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22
Recommendation
Accepted
Para 57
It is worrying to hear that many of the claims awarded so far may be...
Recommendation
It is worrying to hear that many of the claims awarded so far may be towards the low end of the compensation scale. To dispel any fears that Horizon victims are not being compensated fairly we recommend that the Government …
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Government Response Summary
The government has committed to publishing information showing the spread of average claims paid out so far with a commitment to sharing such details going forward to ensure transparency and trust in the Scheme. BEIS oversight of the appropriateness of offers made to claimants takes place through approval of the Case Assessment Principles, the weekly case review process and consideration by a Director-led Steering Committee.
Department for Business and Trade
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24
Recommendation
Accepted
Para 63
We recommend that POL shares details, with relevant examples, of how it takes the absence...
Recommendation
We recommend that POL shares details, with relevant examples, of how it takes the absence of information into account when it makes its initial recommendations for claims and how the Independent Panel reflects on such cases. We recommend that POL …
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Government Response Summary
The government acknowledges challenges in evidencing claims due to lack of records and describes the Scheme's design to address this, including classifying unquantified claims and involving an Independent Advisory Panel. It also details the number of 'no award' claims and rejected offers.
Department for Business and Trade
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25
Recommendation
Accepted
Para 64
We ask the Government to confirm that the burden of proof should not rest solely...
Recommendation
We ask the Government to confirm that the burden of proof should not rest solely with the claimant, not least because POL itself hasn’t kept appropriate records, including itemisation of which postmasters paid what amounts to individual suspense accounts. The …
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Government Response Summary
The government accepts that the burden of proof should not rest solely with the claimant in the Historical Shortfall Scheme and that claims may be accepted even with evidential uncertainty if considered fair in all the circumstances.
Department for Business and Trade
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26
Conclusion
Accepted
Para 66
It is deeply troubling, given the historical nature of Horizon, its complexity as a flawed...
Conclusion
It is deeply troubling, given the historical nature of Horizon, its complexity as a flawed IT system and in many cases a lack of records, that some claimants seem 26 Post Office and Horizon - Compensationn interim report to be …
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Government Response Summary
The government has agreed with the Post Office to publish information on its website regarding interim payments and provide monthly management information to the Select Committee, but will delay publication of final settlement ranges to protect claimant privacy.
Department for Business and Trade
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29
Recommendation
Accepted
We look forward to receiving estimates from BEIS of the total expected cost of the...
Recommendation
We look forward to receiving estimates from BEIS of the total expected cost of the Horizon scandal and a full breakdown, including any costs paid by the Post Office Ltd. (POL) itself. We also look forward to seeing the Government’s …
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Government Response Summary
The government claims it has already provided the requested information in a letter from the Minister, clarifying that the £685.6 million is maximum budget cover for compensation, not a direct grant to the Post Office and detailing what it includes.
Department for Business and Trade
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