Reports & recommendations

27 recommendations from 2 reports, each with the government response on the record. Filter by government response, report or delivery status.

Recommendations (1)

POH-17
Noted

Establish standing public body to administer future redress schemes

Recommendation
As soon as is reasonably practicable, HM Government shall establish a standing public body which shall, when called upon to do so, devise, administer and deliver schemes for providing financial redress to persons who have been wronged by public bodies.
In brief (written by this site)

The Inquiry recommended establishing a standing public body to administer future financial redress schemes. In October 2026, the Cabinet Office reported that officials were exploring options to improve redress arrangements, though work assessing their implications remained ongoing (Cabinet Office, Oct 2026). It added that any new body was unlikely to be established in time to take over existing time-limited schemes (Cabinet Office, Oct 2026). Previously, in March 2026, the Business and Trade Committee HC 1598 found no progress on establishing the body and noted that the government had not committed to the proposal (Business and Trade Committee HC 1598, Mar 2026).

Department for Business and Trade · 09 Oct 2025 Noted
Words of: Department for Business and Trade, Government response to the Post Office Horizon IT Inquiry report (volume 1), 9 October 2025
DBT sees clear advantages of the recommendation but recognises that options to improve future delivery of redress will need to be carefully considered and the feasibility of an independent body will need to be properly explored, alongside existing mechanisms. The minister responsible for Postal Services will chair a ministerial group to lead this work. While it is unlikely that an independent body could be established in time to take over delivery of redress for existing time-limited redress schemes, the government is actively considering its options and will make a substantive statement on this matter by summer 2026.
Read full response to POH-17 (opens in a new tab)
Department for Business and Trade (Primary)
View details of POH-17