Mid Staffordshire NHS Foundation Trust Public Inquiry

Completed

Mid Staffs Inquiry

Chair Robert Francis QC Legal professional (non-judge)
Established 09 Jun 2010
Final Report 06 Feb 2013

Public inquiry into the serious failings in care at Mid Staffordshire NHS Foundation Trust between 2005-2009, where patients were routinely neglected and standards of care were appalling. The Francis Report made 290 recommendations for fundamental culture change to put patients first, including statutory duty of candour, enhanced CQC powers, nursing standards, and NHS leadership reforms.

Evidence & Impact
The Mid Staffordshire NHS Foundation Trust Public Inquiry, chaired by Sir Robert Francis QC, examined serious failings in care at Mid Staffordshire NHS Foundation Trust between 2005 and 2009. The inquiry's report, published in February 2013, made 290 recommendations aimed at preventing similar failures in patient care.

The government responded to the Francis Report through two key documents. An initial response, 'Patients First and Foremost', was published in March 2013, followed by a comprehensive response, 'Hard Truths: the Journey to Putting Patients First', in November 2013. The government accepted 201 recommendations (69%), accepted in principle 60 recommendations (21%), partially accepted 20 recommendations (7%), and did not accept 9 recommendations (3%).

According to the government's response, key reforms introduced included the creation of a Chief Inspector of Hospitals, a strengthened Care Quality Commission inspection regime, a statutory duty of candour, and the fit and proper person test for NHS directors. The response indicated these measures were designed to address the inquiry's findings about regulatory oversight, transparency, and leadership accountability.

However, the available evidence indicates that published progress updates have not been identified for 281 of the 290 recommendations (97%). While the government's initial response outlined various reforms and initiatives, no formal implementation reviews or systematic progress updates appear to have been published. This absence of published evidence makes it difficult to assess what specific actions have been taken on individual recommendations beyond the headline reforms mentioned in the government's response.

The inquiry's recommendations covered fundamental areas including patient safety culture, professional standards, regulatory effectiveness, complaints handling, and information systems. Without published progress updates, the extent to which these broader recommendations have been addressed remains unclear from the available evidence.
Reforms Attributed to This Inquiry
- Creation of the Chief Inspector of Hospitals role within the Care Quality Commission
- Introduction of statutory duty of candour for NHS providers through the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Establishment of fit and proper person test for NHS directors through the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Strengthened Care Quality Commission inspection regime with new fundamental standards
- Publication of staffing levels data on NHS wards
- Introduction of Friends and Family Test across NHS services
- Establishment of patient safety collaboratives across England
- Creation of Sign up to Safety campaign
- Introduction of medical revalidation requirements for doctors
Unfinished Business
- No published evidence has been identified for progress on 281 of the 290 recommendations (97%)
- Recommendations on establishing a common culture throughout the NHS focused on patients
- Proposals for fundamental standards of behaviour and competence
- Recommendations on openness, transparency and candour throughout the healthcare system
- Proposals for improved support for compassionate caring and committed care
- Recommendations on stronger healthcare professional regulation
- Proposals for enhanced patient and public involvement
- Recommendations on effective complaints handling
- Proposals for improved information systems and data quality
- Recommendations on leadership development and management training
Generated 18 Mar 2026 using claude-opus-4. Assessment is indicative, not authoritative.
2 years, 8 months Duration
£13m Total Cost
250 Witnesses
139 Hearing Days
1,000,000 Documents
1,781 Report Pages
Government Response

Total Recommendations 290
Data last updated: 19 Nov 2013 · Source
Data verified: 24 Mar 2026 (import)
Blanket response: Government responded via "Hard Truths: The Journey to Putting Patients First" (2014), a single document covering all 290 recommendations with a blanket acceptance. Individual recommendation responses were not broken out.
How to read this

Government Response tracks what the government said it would do (accepted, rejected, etc.).

Full methodology

09 Jun 2010
Inquiry Announced
01 Nov 2010
Inquiry Established
06 Feb 2013
Final Report Published

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