Sophie Dean
PFD Report
All Responded
Ref: 2024-0517
All 1 response received
· Deadline: 25 Nov 2024
Coroner's Concerns (AI summary)
Incomplete medical record documentation by junior doctors and a surgeon's failure to fully inform parents about treatment options hindered truly informed consent for surgery.
View full coroner's concerns
1) Consultant’s undertaking ward rounds allowed very junior doctors to make the entry from these consultations in the patient records. While there is no concern about this per se, there were numerous key factors missing from these notes. I am concerned that the notes did not fully represent the discussions and assessments that took place, which creates risk.
2) There were other omissions from the medical records for Miss Dean’s admission.
3) The on-call surgeon used language such as having “pushed the family” into agreeing to surgery on 24 August 2023. There was also evidence that not all options/possibilities were discussed with Miss Dean’s parents prior to their consenting to surgery. The evidence was that Miss Dean’s parents may not have fully understood the rationale for surgery or the possibility of conservative management of the issue, prior to the laparotomy on 24 August 2023.
2) There were other omissions from the medical records for Miss Dean’s admission.
3) The on-call surgeon used language such as having “pushed the family” into agreeing to surgery on 24 August 2023. There was also evidence that not all options/possibilities were discussed with Miss Dean’s parents prior to their consenting to surgery. The evidence was that Miss Dean’s parents may not have fully understood the rationale for surgery or the possibility of conservative management of the issue, prior to the laparotomy on 24 August 2023.
Responses
Action Taken
UCLH will implement a standard ward round note with minimum information requirements, will audit notes within 12 months, has amended the consent policy to require a second consultant opinion for high-risk emergency surgeries where the patient lacks capacity, and will incorporate PFD learning into Trust induction within three months. (AI summary)
UCLH will implement a standard ward round note with minimum information requirements, will audit notes within 12 months, has amended the consent policy to require a second consultant opinion for high-risk emergency surgeries where the patient lacks capacity, and will incorporate PFD learning into Trust induction within three months. (AI summary)
View full response
Dear Mr Potter Re: Prevention of Future Deaths Report I am writing on behalf of the chief executive as a formal response to the Prevention of Future Deaths Report following the inquest into the death of Sophie Ann Dean, date of death 04.09.2023. I write as the Divisional Clinical Director for GI Services at University College London Hospital (UCLH). There were three main concerns identified by yourself necessitating action by UCLH.
1. Quality of ward round documentation by junior staff, including omissions of key discussions and assessments
2. Omissions from the medical records for Miss Dean’s admission
3. Lack of evidence of adequately documented consent with parents Following consultation with our medical and surgical teams, UCLH has enacted the following:
1. Each subpecialty team will decide on a standard ward round note to include an agreed minimum requirement for information. This may include, for example, the last set of observations, most recent blood tests or radiology findings, and documentation of the senior doctor leading the ward round. UCLH uses an electronic healthcare record system that allows personalisation of a standard ward round template, which is available across workstations and mobile devices, to facilitate delivery. Each division has agreed to perform a notes audit within the next 12 months to ensure this standard is being upheld.
2. The surgeon involved has reflected on the omissions from the medical records and recognised that the discussion he had with the radiologist and then with the family was not appropriately recorded in the notes. He has made a non- contemporaneous record to reflect these discussions.
3. The consent policy has been amended to state that where there is agreed to be a high risk of surgical mortality (determined to be a 10% risk) in patients unable to provide informed consent who are undergoing an emergency surgical procedure, a second consultant opinion will be sought and the second consultant will document in the electronic record their opinion. In non-emergency situations, a Best Interests Meeting will convene and the outcome documented. In all cases, documentation will include the risks of performing the surgery, and the converse risks of doing nothing and continuing conservative treatment only. Documentation of speciality agreement to implement this new policy will occur through local governance committees. This will be audited within six months.
The learning from this PFD will be incorporated into Trust induction on a subspecialty level, to ensure the ward round documentation requirements are clear for future resident doctors and there is familiarity with the consent policy. This timeline for this is three months for completion. It is our sincere belief that these changes outlined, as well as the means of confirming that processes are being followed, will allow UCLH to meet the requirements of the PFD report and to help prevent future challenges to patient safety. I am, of course, very happy to provide more information on the above if required, please do not hesitate to get in touch.
1. Quality of ward round documentation by junior staff, including omissions of key discussions and assessments
2. Omissions from the medical records for Miss Dean’s admission
3. Lack of evidence of adequately documented consent with parents Following consultation with our medical and surgical teams, UCLH has enacted the following:
1. Each subpecialty team will decide on a standard ward round note to include an agreed minimum requirement for information. This may include, for example, the last set of observations, most recent blood tests or radiology findings, and documentation of the senior doctor leading the ward round. UCLH uses an electronic healthcare record system that allows personalisation of a standard ward round template, which is available across workstations and mobile devices, to facilitate delivery. Each division has agreed to perform a notes audit within the next 12 months to ensure this standard is being upheld.
2. The surgeon involved has reflected on the omissions from the medical records and recognised that the discussion he had with the radiologist and then with the family was not appropriately recorded in the notes. He has made a non- contemporaneous record to reflect these discussions.
3. The consent policy has been amended to state that where there is agreed to be a high risk of surgical mortality (determined to be a 10% risk) in patients unable to provide informed consent who are undergoing an emergency surgical procedure, a second consultant opinion will be sought and the second consultant will document in the electronic record their opinion. In non-emergency situations, a Best Interests Meeting will convene and the outcome documented. In all cases, documentation will include the risks of performing the surgery, and the converse risks of doing nothing and continuing conservative treatment only. Documentation of speciality agreement to implement this new policy will occur through local governance committees. This will be audited within six months.
The learning from this PFD will be incorporated into Trust induction on a subspecialty level, to ensure the ward round documentation requirements are clear for future resident doctors and there is familiarity with the consent policy. This timeline for this is three months for completion. It is our sincere belief that these changes outlined, as well as the means of confirming that processes are being followed, will allow UCLH to meet the requirements of the PFD report and to help prevent future challenges to patient safety. I am, of course, very happy to provide more information on the above if required, please do not hesitate to get in touch.
Sent To
- University College London Hospitals NHS Foundation Trust
Response Status
Linked responses
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56-Day Deadline
25 Nov 2024
All responses received
About PFD responses
Organisations named in PFD reports must respond within 56 days explaining what actions they are taking.
Source: Courts and Tribunals Judiciary
Report Sections
Investigation and Inquest
On 22 September 2023, an investigation was commenced into the death of Sophie Ann Dean, then aged 18 years. The investigation concluded at the end of an inquest heard by me on 11 June, 16 September and 20 September 2024.
The inquest concluded with a short narrative conclusion in the following terms, “complications following recent surgical procedures”. The medical cause of death was:
1a disseminated intravascular coagulation and septicaemia 1b pneumonia II laparotomy (24 August 2023), re-closure of abdomen (4 September 2023), microcephaly, bilateral frontal polygyria
The inquest concluded with a short narrative conclusion in the following terms, “complications following recent surgical procedures”. The medical cause of death was:
1a disseminated intravascular coagulation and septicaemia 1b pneumonia II laparotomy (24 August 2023), re-closure of abdomen (4 September 2023), microcephaly, bilateral frontal polygyria
Circumstances of the Death
Miss Dean had an extensive past medical history and significant underlying co-morbidities. She was admitted to University College Hospital (UCH) on 23 August 2023, when air had been evidenced on a follow-up x-ray in relation to previous spinal surgery undertaken elsewhere.
Miss Dean underwent a CT scan of the abdomen and pelvis at UCH, which showed ‘free air’ in the abdomen. There were three possible causes of this:
1) a duodenal ulcer; 2) a perforated bowel; and 3) a leak from Miss Dean’s feeding tube. The view of the non-UCH radiology team who reported the scan overnight was that the most likely cause was Miss Dean’s feeding tube.
The consultant surgeon on call discussed the scan with the UCH radiology team, who were not sure of the underlying cause. The surgeon considered that the cause was unlikely to be a leak from the feeding tube and was more likely due to bowel perforation, which had a much greater potential to become a medical emergency.
On 24 August 2023, Miss Dean underwent a laparotomy; there was no bowel perforation and the issue related to a leak from Miss Dean’s feeding tube. A gastroscopy showed that the PEG-J feeding tube was loose. The tube was removed, and an alternative feeding tube was placed into the jejunum. The operation itself was uneventful and relatively straightforward; Miss Dean was expected to make a full recovery.
Miss Dean was at higher risk from any surgical procedure due to her co-morbidities. In the days that followed the laparotomy, Miss Dean developed a chest infection was prescribed antibiotics. The operation did make a contribution to Miss Dean having developed the chest infection. Miss Dean’s operation wound site then developed signs of dehiscing; she was taken back to theatre on 4 September 2023, due to complete separation of the wound edges. The risk of complications was increased by virtue of this being the second general anaesthetic within a short period of time.
Following Miss Dean’s return to the intensive care unit after the operation on 4 September 2023, she experienced a sudden deterioration and went into cardiac arrest shortly after 17:00. There were extensive efforts at resuscitation, but these were ceased shortly after 18:10.
Miss Dean underwent a CT scan of the abdomen and pelvis at UCH, which showed ‘free air’ in the abdomen. There were three possible causes of this:
1) a duodenal ulcer; 2) a perforated bowel; and 3) a leak from Miss Dean’s feeding tube. The view of the non-UCH radiology team who reported the scan overnight was that the most likely cause was Miss Dean’s feeding tube.
The consultant surgeon on call discussed the scan with the UCH radiology team, who were not sure of the underlying cause. The surgeon considered that the cause was unlikely to be a leak from the feeding tube and was more likely due to bowel perforation, which had a much greater potential to become a medical emergency.
On 24 August 2023, Miss Dean underwent a laparotomy; there was no bowel perforation and the issue related to a leak from Miss Dean’s feeding tube. A gastroscopy showed that the PEG-J feeding tube was loose. The tube was removed, and an alternative feeding tube was placed into the jejunum. The operation itself was uneventful and relatively straightforward; Miss Dean was expected to make a full recovery.
Miss Dean was at higher risk from any surgical procedure due to her co-morbidities. In the days that followed the laparotomy, Miss Dean developed a chest infection was prescribed antibiotics. The operation did make a contribution to Miss Dean having developed the chest infection. Miss Dean’s operation wound site then developed signs of dehiscing; she was taken back to theatre on 4 September 2023, due to complete separation of the wound edges. The risk of complications was increased by virtue of this being the second general anaesthetic within a short period of time.
Following Miss Dean’s return to the intensive care unit after the operation on 4 September 2023, she experienced a sudden deterioration and went into cardiac arrest shortly after 17:00. There were extensive efforts at resuscitation, but these were ceased shortly after 18:10.
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Data sourced from Courts and Tribunals Judiciary under the Open Government Licence.