Blackpool and Fylde

Concerns summary NHS 111 reports to GP practices are not always reviewed by medically qualified staff, and critical information is often not added to patients' medical records, risking inappropriate clinical decisions.

Concerns summary A GP made critical decisions without full information, and there was no effective process to ensure updated or additional reports reached the GP before patient management decisions.

Concerns summary A lack of awareness among care staff regarding when CPR should be attempted risks potentially reversible deaths in vulnerable residents.

Concerns summary Hospital emergency departments face significant pressures, causing unwell patients to remain in ambulances and delaying critical treatment, which reduces survival chances.