Cornwall and the Isles of Scilly

Coroner Area
Reports: 137 Earliest: Oct 2013 Latest: 16 Feb 2026

81% response rate (above 63% average).

Clear 98 results
Marc Cole
All Responded
2020-0087 6 Feb 2020
College of Policing Home Office
Alcohol, drug and medication related deaths Police related deaths
Concerns summary (AI summary) There is insufficient independent data and understanding regarding the lethality and incremental risks of multiple Taser activations, potentially leading to deficient police training and unsafe use.
Noted (AI summary) The College of Policing explains its role and details existing guidance and learning material addressing the risks associated with Taser use, particularly multiple activations, and highlights the role of SACMILL in advising on medical issues. The Home Office acknowledges the concerns about Taser use and refers to existing policy, guidance, training, and scrutiny mechanisms. It states satisfaction that current measures are adequate but acknowledges every death in police custody is a tragedy.
Emily Sims
All Responded
2019-0336 9 Oct 2019
Antron Manor Care Home
Care Home Health related deaths
Concerns summary (AI summary) Care plans were not updated to reflect changing needs or multidisciplinary decisions. There was a lack of appropriate equipment, specialist advice, and staff training in equipment use and moving/handling.
Action Taken (AI summary) The care home implemented a new care plan template that includes a system for recording outcomes of meetings with professionals. Staff receive regular training and supervision, and a manual handling assessment is included in the new care plan.
Dylan Henty
All Responded
2019-0334 8 Oct 2019
Pentree Lodge Home
Care Home Health related deaths
Concerns summary (AI summary) Risks included unsupervised bathing for residents with seizure risk, GP unawareness of critical issues like hoarding, failed medication compliance systems, and inconsistent reporting/monitoring for absconding incidents.
Action Planned (AI summary) The care home will encourage residents with seizures to be escorted in the bathroom. The home will review its Risk Assessments and Care Plans and put in place the relevant measures surrounding bathing and showering, training on this specialist area will be undertaken by all staff. All staff will attend face to face medication training on the 10th December 2019.
Geraint Hughes
All Responded
2019-0268 18 Aug 2019
Cornwall Partnershipship NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Failures in conducting formal carer's assessments and irregular contact by the case coordinator led to outdated care plans and risk assessments, a critical oversight not identified by supervisory reviews.
Action Taken (AI summary) The Trust is working to embed the Triangle of Care standards and has joined the Triangle of Care membership scheme committing to changing the culture of the organisation to one that is carer inclusive and supportive. The Trusts Supervision Policy was reviewed and re-written in 2018 to provide a framework for the delivery of comprehensive supervision for all staff.
Jennifer Withey
All Responded
2019-0225 3 Jul 2019
NHS England NHS Pathways
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) The 111 call system lacks automated red flags for critical symptoms like sepsis, and fragmented response pathways between organizations create unnecessary delays in urgent patient care.
Action Taken (AI summary) NHS Digital updated NHS Pathways (Release 15, deployed May 2018) to better identify critically ill patients at risk of sepsis, including the qSOFA assessment, compliant with NICE guidance NG51. This includes questions about functional impairment, with positive answers leading to emergency ambulance dispatch. NHS England confirms they liaised with NHS Digital and NHS Pathways. NHS England updated standards by which Out-of-hours organisations are measured with IUC KPIs in October 2018, and have been collecting data to measure and monitor KPIs since January 2019.
Michael Cox
All Responded
2019-0203 20 Jun 2019
Cornwall Council
Care Home Health related deaths Mental Health related deaths
Concerns summary (AI summary) There is a critical shortage of suitable long-term placements for individuals with complex mental health histories, causing persistent difficulties for social workers in finding appropriate facilities.
Action Planned (AI summary) Cornwall Council is developing a multiagency strategy (2019-23) to improve support for people with complex needs, including mental health and substance use issues. A task and finish project will review prevention services, domiciliary care, and supported housing, aiming to develop specialist supported housing and address gaps in service provision by April 2021.
Jeanette Robinson
All Responded
2019-0185 3 Jun 2019
Cornwall Council Medicines and Healthcare products Regul…
Community health care and emergency services related deaths
Concerns summary (AI summary) The coroner raises concerns about the lack of an alarm on a Nimbus 3 air mattress, which deflated when its power cable was dislodged, contributing to the patient's death.
Noted (AI summary) Cornwall Council has replaced all Nimbus mattress systems in the community with Elite systems. All Nimbus stock has been destroyed. The council states that the previous service records indicate that there is no evidence to suggest that alarm failure was an issue on the Nimbus system. The MHRA explains CE marking and post-market surveillance processes for medical devices like mattresses, noting that the incident was not reported to them. They state that without a serial number to identify the mattress, a report may be inconclusive and there is no further action that MHRA can take.
Benjamin Williamson
All Responded
2018-0384 12 Dec 2018
Addaction Kernow Clinical Commissioning Group
Alcohol, drug and medication related deaths Suicide (from 2015)
Concerns summary (AI summary) The CMHT repeatedly discharged a patient with co-occurring mental health and alcohol issues, while Addaction failed to communicate with his GP or address consent for information sharing, creating a significant care gap.
Action Planned (AI summary) Addaction has reviewed and improved how they record confidentiality and consent reviews. They will provide the Health Centre with client numbers, have a designated worker attend practice multi-disciplinary team meetings with access to SystemOne, and inform GPs earlier about plans to cease structured treatment where consent exists. NHS Kernow is working with partner agencies to implement a multi-agency strategy, including developing a dynamic risk register for individuals with dual diagnosis, with priority given to immediate actions. Contract requirements for new contracts commencing April 2019 are being reviewed to strengthen monitoring of engagement with the implementation plan.
David Sargeant
All Responded
2018-0312 25 Oct 2018
Kernow Clinical Commissioning Group
Alcohol, drug and medication related deaths Suicide (from 2015)
Concerns summary (AI summary) The patient could not receive an ADHD diagnosis or treatment due to commissioning gaps, lack of specialist psychiatrists, and impracticalities of out-of-county referrals for ongoing care.
Action Planned (AI summary) The CCG acknowledges the concerns about ADHD diagnosis and treatment and states that it has committed to developing a new adult ADHD pathway for Cornwall, due to be established in 2019, to address the identified gaps in service provision.
Phylliss Letcher
All Responded
2018-0276 6 Aug 2018
Crossroads House Care Home
Care Home Health related deaths
Concerns summary (AI summary) The care home lacked live CCTV monitoring for staircases, had no key fob access control, and no alarm if the stairgate was left open, creating unrestricted access to dangerous areas.
Action Planned (AI summary) The organisation is looking into whether it is possible to have an alarm which is audible to carers and identifies which stairgate is open.
William Watson
All Responded
2018-0237 19 Jul 2018
Dorset Clinical Commissioning Group Kernow Clinical Commissioning Group
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Ambulance services and patient transport face significant performance gaps due to insufficient funding, leading to critical delays in emergency, high dependency, and non-emergency transfers, risking avoidable deaths.
Action Planned (AI summary) Commissioners plan a total overall investment of £13.8m to support achievement of the ARP standards. SWASFT have provided a draft business case and performance standards are expected to be met by September 2020, with Category 2 in June 2021. NHS Kernow will be working with current providers to extend their current contracts, as the procurement process was not successful. The CCG will finalise future commissioning arrangements for one universal non-emergency patient transport service.
Thomas Curtin
All Responded
2018-0076 14 Mar 2018
NHS England
Hospital Death (Clinical Procedures and medical management) related deaths Mental Health related deaths
Concerns summary (AI summary) Private mental health locked rehabilitation units lack a national framework for referral response times, potentially leaving patients on inappropriate wards and risking their safety.
Action Planned (AI summary) NHS England is working with other bodies to improve national-level understanding of CCG commissioned rehabilitation services and support local areas to plan and commission the rehabilitation pathway more effectively, following a CQC report on mental health rehabilitation inpatient services.
David Buttriss
All Responded
2018-0010 12 Jan 2018
Cornwall Health Cornwall NHS Trust NHS England
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Critical communication breakdowns between GP and mental health services, fragmented healthcare records, and a lack of clarity in mental health crisis pathways across multiple agencies hindered effective care.
Noted (AI summary) Devon Doctors no longer provides out-of-hours services in Cornwall and has passed the report to the new provider. They reviewed the concerns in relation to their Devon services, noting that information sharing is partly outside their control but that clinicians have appropriate pathways to escalate concerns, including Community Mental Health Practitioners in their Clinical Assessment Service. A Rapid Reassessment Pathway for individuals with mental health needs discharged from secondary to primary care has been developed by Livewell Southwest. NHS England proposes to disseminate a reminder to GPs to safety net urgent mental health referrals, and to consider giving patients written guidance on what to expect and when following a referral. Cornwall NHS Trust has implemented a new assessment service with designated administrators to manage referrals, and developed new Safety Plans for patients containing crisis information. The Trust is also reviewing the Out of Hours services and any changes will be communicated to external providers.
Pauline Pryor
All Responded
2018-0009 12 Jan 2018
NHS England
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Critical communication failures between the nursing home and GP, an inadequate system for monitoring lithium toxicity, and an unread consultant email led to missed essential blood tests and unmanaged medication changes.
Action Planned (AI summary) NHS England will raise the need for formal communication between agencies regarding patients with mental health issues in their GP bulletin and provide information to the LMC for distribution. They will also highlight the importance of up-to-date lithium monitoring guidelines to GPs and practices.
Anna Phillips
All Responded
2017-0033 8 Feb 2017
Home Office
Community health care and emergency services related deaths Mental Health related deaths
Concerns summary (AI summary) The deceased obtained a dangerous, unlicensed weight loss drug (2,4 Dinitrophenol) online, which is known to cause fatalities.
Action Taken (AI summary) The National Food Crime Unit (NFCU) continues to prioritise tackling the illegal sale of DNP, sharing intelligence with Border Force, Royal Mail, and Post Office Investigations, and monitoring the internet for illegal sales. This data sharing led to an Operational Instruction being issued to all Border Force Officers and assisted inquiries into a DNP supplier who is being prosecuted.
Dorethea Parr
All Responded
2016-0466 28 Dec 2016
Cornwall Partnership Foundation Trust
Community health care and emergency services related deaths
Concerns summary (AI summary) Lack of notification to family and carers about new equipment prevented training and risk assessments. There were no formal protocols for informing district nurses about falls, leading to missed intervention opportunities.
Action Taken (AI summary) Cornwall Partnership NHS Trust has embedded a policy to deal with slips, trips and falls in the community, requiring staff to complete risk assessments and incident reports, and intends to employ a Falls Lead to chair the Trust Falls group and provide specialist clinical advice.
Simon Charles
All Responded
2016-0465 28 Dec 2016
South West National Trust
Other related deaths
Concerns summary (AI summary) Concerns exist over insufficient preventative measures at Hells Mouth, a known suicide location, beyond a fence. Suggestions included providing suicide support contact numbers and planting natural barriers along the cliff edge.
Action Planned (AI summary) The National Trust is investigating options for signage at Hells Mouth with the Cornwall Samaritans and anticipates installing signs on their land before Easter. They do not plan to plant vegetation due to practical concerns.
David Knight
All Responded
2016-0414 14 Nov 2016
Department for Health NHS England
Hospital Death (Clinical Procedures and medical management) related deaths Mental Health related deaths Suicide (from 2015)
Concerns summary (AI summary) National bed shortages led to out-of-county mental health placement, resulting in inadequate risk assessment for S17 leave, poor communication, and lack of family involvement.
Action Planned (AI summary) The Department of Health is working towards eliminating clinically unnecessary out of area placements for adult acute mental health care by 2020/21 and reducing significantly delayed transfers of care and is committed to community-based mental health pathways of care. NHS England's adult mental health programme is taking a whole system approach including developing access and quality standards for acute mental health care, reducing out of area placements and developing local multi-agency suicide prevention plans.
Margaret Wakefield
All Responded
2016-0413 14 Nov 2016
Royal Cornwall Hospital
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Critical care haemofiltration was unavailable in a timely manner, leading to patient deterioration and death, indicating a failure in access and contingency planning for vital treatments.
Action Taken (AI summary) The Trust has increased the funded establishment for registered nurses in the Critical Care Unit, increased hours of operation for the Critical Care Outreach Team to cover the full 24 hour period, implemented the SAFER Patient Flow Bundle, introduced a new Patient Flow Policy, and appointed a Clinical Director with responsibility for maximizing patient flow.
Danny Sweet
All Responded
2016-wp25341 29 Jul 2016
Cornwall Partnership Foundation Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) The coroner questioned whether it was appropriate to presume the best-case scenario for patients presenting inconsistently and whether there should be a check to ensure consistency in treatment decisions; the Serious Incident Report was also incomplete.
Action Planned (AI summary) The Trust will launch a review of clinical risk assessments for people presenting with suicidal thoughts or acts, particularly focusing on the use of the STORM risk assessment tool. They will also review the Trust's Serious Incident Investigation process.
Beverley Siddall
All Responded
2016-0230 24 May 2016
Cornwall Council
Road (Highways Safety) related deaths
Concerns summary (AI summary) The road layout, safety notices, and barriers on a specific section of the A3075 are inadequate, posing a persistent risk of vehicles leaving the road.
Noted (AI summary) Cornwall Council has investigated the collision and determined that adding safety measures such as crash barriers is unlikely to improve safety and may cause additional injuries; they will continue to monitor the site.
James Adams
All Responded
2015-0315-wp25966 7 Aug 2015
Department of Health and Social Care, C…
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) A severe shortage of acute psychiatric beds in Cornwall forces inappropriate detention in police cells or distant out-of-county transfers, causing patient deterioration and misallocating valuable consultant time.
Action Planned (AI summary) • Colchester Hospital University NHS Foundation Trust worked with the Clinical Commissioning Group (CCG) to develop a pathway for local implementation of guidance for thromboprohylaxis in ambulatory patients requiring temporary limb immobilisation. • An education programme for the Emergency Department was introduced to support the implementation of the guidance. • The commissioning CCG will monitor implementation and compliance against the guidance through Quality Review Meetings with the Trust. • The working relationship between Devon and Cornwall Police and the local Mental Health Services has been improved, and a Memorandum of Understanding has been drawn up. • Kernow CCG has agreed to carry out a full review both of acute psychiatric beds in Cornwall and the staffing of the place of safety service and will produce an action plan and commissioning strategy. • NHS England will monitor the implementation of this plan.
George Taylor
All Responded
2015-0044 2 Feb 2015
Department of Health and Social Care Kernow Clinical Commissioning Group
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) A significant number of patients are being sent out of county monthly due to an ongoing lack of acute psychiatric beds, posing a clear risk of future deaths.
Noted (AI summary) The Department of Health acknowledges the concerns, highlights the Crisis Care Concordat, and states that NHS England is aware of the report. They note that the local CCG is reviewing bed provision in Cornwall. NHS Kernow is working with partners to develop alternatives to hospital admission and ensure early assessment and intervention, including a budget for community care to prevent admissions, reviewed in 2015. They are also reviewing provision for individuals placed out of county to inform future commissioning.