Cwm Taf Morgannwg University Health Board

PFD Addressee
Reports: 39 Earliest: Jul 2014 Latest: 27 Feb 2026

67% 2-year response rate (below 83% average). 55% of classified responses show concrete action taken.

PFD Reports
39 results
Summer Mant
No Identified Response
2026-0118 27 Feb 2026 South Wales Central
Child Death Wales prevention of future deaths reports
Concerns summary (AI summary) A delay in obtaining adrenaline during resuscitation occurred due to non-standardised paediatric crash trolleys across hospitals, hindering junior doctors in a time-critical situation.
Lewis Petryszyn
Partially Responded
2025-0394 31 Jul 2025 South Wales Central
State Custody related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Policies lack specified timeframes for intervention and support for prisoners at risk of substance misuse, leading to delayed care and intervention from the Dyfodol service.
Noted (AI summary) G4S states that timeframes are already contained within policies and procedures as required nationally and pursuant to the service level agreement with CTMUHB, and those timeframes are complied with, therefore no action is proposed.
Annette Lewis
All Responded
2025-0126 6 Mar 2025 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Delays in implementing a "Failed Discharge" policy mean patients are not being appropriately referred for specialist review, increasing risks of re-attendance and errors in emergency departments.
Action Taken (AI summary) The Health Board has implemented a General Surgery policy, including guidelines for patients returning to the Emergency Department following discharge, and emphasized the responsibility for acting on test results. They also highlight training in place to support the practical application of the policy.
Jackson Yeow
All Responded
2025-0032 17 Jan 2025 South Wales Central
Child Death Emergency services related deaths Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Routine corridor care in the emergency department impedes clinical assessment, delays ambulance handovers, and normalizes unsafe practices due to significant delays in discharging medically fit patients.
Action Taken (AI summary) Cwm Taf Morgannwg University Health Board is working to reduce reliance on corridor care through investment in additional nursing staff, transformation programmes, improvements in patient flow, and enhanced escalation processes. They have implemented the Discharge to Recover then Assess (DZRA) model and developed the Discharge Hub as a centralised resource for patient flow and community bed allocation.
Sara Grinnell
All Responded
2024-0497 17 Sep 2024 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Extensive and repeated delays in urgent gynaecology appointments, relying only on written correspondence, resulted in a significant 24-month diagnostic delay. There were missed opportunities to escalate urgency upon re-referral.
Action Planned (AI summary) Cwm Taf Morgannwg University Health Board is undertaking several actions to address referral delays including implementation of a new RTT pathway, harm review process, and workforce improvements including securing administrative support and appointing a team leader for Gynae Hub.
Isobel Stapleton
All Responded
2024-0341 25 Jun 2024 South Wales Central
Suicide Wales prevention of future deaths reports
Concerns summary (AI summary) Mental health practitioners lack easy access to complete patient records across Wales and NHS England. Acute and home treatment teams also suffer from a lack of clinical psychologists and lengthy psychotherapy waiting lists.
Action Planned (AI summary) Digital Health and Care Wales is developing a business case for the introduction and deployment of mental health systems across health boards in NHS Wales, with a phased approach anticipated over a number of years. The Welsh government is also working to improve discharge arrangements and the quality of care and treatment planning through a Strategic Mental Health Programme and a Mental Health Patient Safety Programme. CTMUHB has made a dedicated psychological professional available for direct assessment and treatment in all three CRHTTs, eliminating the waiting list. They also contact people on the waiting list for psychological therapies in Local Primary Mental Health Support Services after two weeks and 6 months of waiting, using CORE-10 to monitor and escalate changes in clinical presentation or risk.
Clara Winter
All Responded
2024-0289 28 May 2024 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Critical staff training on timely escalation and maintaining fluid balance charts is not fully rolled out due to resource issues, nor is it compulsory, leaving a significant learning gap.
Action Taken (AI summary) Cwm Taf Morgannwg UHB has provided training to staff on surgical wards in PCH to recognise and manage acutely unwell patients, with nearly all staff trained or booked for training by the end of 2024. Outreach staffing will be at full establishment from August 2024 and will deliver training on the deteriorating patient.
Donald Compton
Historic (No Identified Response)
2022-0090 20 Mar 2022 South Wales Central
Alcohol, drug and medication related deaths Community health care and emergency services related deaths Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Multiple prescribing and dispensing errors occurred due to an electronic prescribing tool that allowed bypassing allergy checks and a lack of specific knowledge about constituent drugs among prescribers and pharmacists.
Manon Jones
Historic (No Identified Response)
2022-0174 26 Jan 2022 South Wales Central
Mental Health related deaths Suicide Wales prevention of future deaths reports
Concerns summary (AI summary) Clinicians lacked access to comprehensive patient records from community care and the unit's internal records were fragmented, impairing assessment, observation setting, and safeguarding measures.
Eva Wheeler
All Responded
2021-0424 21 Dec 2021 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Communication errors led to delayed ambulance calls and incorrect patient preparation. The hospital lacks robust processes for documenting/chasing emergency ambulances, clear NBM protocols, and joint registrar consultation for common conditions like bowel obstructions.
Action Taken (AI summary) The Health Board has taken action to address communication errors and review procedures for escalating concerns about deteriorating patients, primarily through computerisation of notes, NEWS audits, and practice development sessions. They concluded there was no need for an on-call shared discussion protocol.
Robert Wright
All Responded
2021-0374 4 Nov 2021 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Internal hospital referrals were paper-based and not promptly integrated into patient notes, leaving busy clinicians without immediate access to complete patient referral information.
Action Planned (AI summary) CTM UHB is exploring implementing electronic referrals and triaging, and is benchmarking practice with a neighbouring Health Board. A future project would be to consider an electronic patient pathway.
Darren Goddard
All Responded
2020-0060 9 Mar 2020 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Failures in consent processes, misleading risk information, premature discharge, and significant delays in triage, escalation, fluid/antibiotic administration, and critical care admission collectively led to sepsis complications.
Action Taken (AI summary) The Health Board has agreed to use consistent terminology regarding sepsis and exclude reference to the word 'rarely' on the TRUS biopsy consent form. A single leaflet produced by the British Association of Urological Surgeons (BAUS) is now used. Sepsis training is being reinstated for medical and nursing staff.
Connor Davies
All Responded
2019-0412 29 Nov 2019 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Suicide Wales prevention of future deaths reports
Concerns summary (AI summary) Repeated cancellation of consultant psychiatrist appointments without clinical input on patient urgency meant individuals at serious need could "fall through the net," as a preventative system was not yet operational.
Action Planned (AI summary) The University Health Board has developed an action plan to address the matters raised during the inquest and all outstanding actions are being implemented by the Mental Health Directorate.
Thomas Browne
Historic (No Identified Response)
2019-0401 25 Nov 2019 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Patients on finite oxygen supplies risk being unmonitored; oxygen administration training is incomplete, and there are no formal procedures for tracking oxygen expiry times. The root cause analysis was also deficient.
Annette Hewins
All Responded
2019-0310 24 Sep 2019 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Mental Health related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Inconsistent and inadequate nursing documentation for FACE records and NEWS charts, missed observations, ad hoc ECG request systems, and poor detail in patient observation charts indicate significant training and procedural failures.
Action Taken (AI summary) The Health Board developed and is implementing an action plan to address the matters raised during the inquest with a number of the issues already addressed and marked as complete.
Glenys Button
Partially Responded
2019-0192 10 Jun 2019 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Inefficient and outdated neurosurgical referral systems, relying on switchboards and bleeps, cause delays and miscommunications, with no backup for busy on-call doctors. Modern digital solutions are available but not utilized.
Action Planned (AI summary) An e-referral system is being piloted, with an evaluation to follow three months after the pilot starts; however, networking issues have delayed the pilot's extension. In the interim, additional measures and email communication have been implemented to avoid delays in urgent referrals.
Jenson Francis
All Responded
2019-0158 17 May 2019 South Wales Central
Child Death Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) A dysfunctional team exhibited unclear clinical leadership, poor CTG interpretation and communication, inadequate record-keeping, and insufficient staffing, with junior staff unable to challenge decisions.
Action Taken (AI summary) The University Health Board has implemented an Organisational Development Action Plan, including study days and mandatory training on communication and escalation, and has fully implemented PROMPT training. They have also implemented a new escalation policy, senior midwife on-call rota, and a birthrate plus acuity system for the labour ward.
Jennifer Handy
All Responded
2019-0121 5 Apr 2019 South Wales Central
Child Death Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) The inability to trace a doctor who left the UK after treating a patient compromised the investigation and prevented the clinician from learning from issues raised.
Noted (AI summary) The Health Board now contacts the Assistant Medical Director for Professional Regulation and Standards to check for ongoing GMC concerns when a doctor leaves. The GMC states that its statutory powers only extend to doctors registered with the GMC, the Medical Act makes provision to erase doctors who fail to maintain an effective registered address, international regulators have data sharing practices, and information about a doctor's fitness to practise history can be publicly accessed on the online register, LRMP, therefore no further action is required.
Calary Davis
All Responded
2019-0043 11 Feb 2019 South Wales Central
Child Death Hospital Death (Clinical Procedures and medical management) related deaths Wales prevention of future deaths reports
Concerns summary (AI summary) Maternity services suffered from an incomplete action plan, institutional stress from a merger, a culture of not performing essential procedures at night, poor information sharing, insufficient staffing, and a lack of leadership.
Action Taken (AI summary) A corrective Action Plan for Improvement was developed following Calary Davis' death and has been updated to reflect the concerns identified within the Regulation 28 Report. Staffing has significantly improved since August 2018 and the Health Board has a vacancy of 15 WTE Midwives.
Janice Davies
All Responded
2018-0409 31 Dec 2018 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Missing documented observations and pain scores before discharge, alongside absent formal guidance for prescribing oramorph to discharging patients, led to inconsistent and potentially inappropriate medication.
Action Taken (AI summary) The Health Board has developed a corrective action plan and implemented actions including a registered nurse reflection, a standard operating procedure for oral opioid medication use, and RRAILS discussions and audits.
Deidre Harvey
All Responded
2018-0266 8 Aug 2018 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths Mental Health related deaths
Concerns summary (AI summary) External consultants had insufficient input into mental health patients' physical care, bureaucratic processes delayed rectifying ligature points, and the system for managing dangerous patient items was ineffective.
Noted (AI summary) The Welsh Government will discuss the incident at the all Wales Serious Incidents Group in October to improve learning and develop/disseminate further guidance across professional groups. They will also keep the case under ongoing review. The University Health Board has implemented a safe system of work for recording items stored in patient PODS, disseminated risk management policies via ward meetings with staff sign-off, and is developing a standard list of documents for disclosure at inquest. NHS Improvement supported the MHRA by searching the National Reporting and Learning System, which reinforced the importance of annual eye screening for patients on long-term Hydroxychloroquine. They stand ready to support the MHRA in ensuring any future changes to monitoring reach healthcare professionals. The MHRA acknowledged the concerns and requested further information regarding the case to determine if regulatory action is required, including observed drug concentrations, symptoms of overdose, concomitant medications, post-mortem sample details, and renal/liver function test results. NHS England is working to ensure that by 2020/21, 280,000 more people with serious mental illness have their physical health needs met. NHS Improvement issued an Estates and Facilities Alert on 'Assessment of ligature points' on 19 September 2018.
Steven Welch
Partially Responded
2018-0267 7 Aug 2018 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Errors in assessing head injury urgency and significant delays in transferring patients to neurosurgical centers, compounded by a lack of specialist radiologists and inadequate electronic radiology transfer systems, posed serious risks.
Noted (AI summary) NHS Wales Shared Services Partnership Legal and Risk Services outlines its role in advising and supporting health bodies in Wales regarding legal issues, clinical negligence claims, and risk management. They conduct reviews and provide training but do not have the authority to implement service changes. The Welsh Ambulance Services NHS Trust details existing training and monitoring systems for call takers, a review of recent call taker errors, and the intended use of Optima Predict software for demand prediction. They also highlight collaborative work with Cwm Taf University Health Board to reduce ambulance conveyance to emergency units.
David Sewell
All Responded
2017-0229 7 Sep 2017 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) There was a lack of a robust system to ensure mental health patients, especially those with psychotic episodes, were seen and re-engaged, leading to discharge without adequate follow-up after an initial appointment failure.
Action Planned (AI summary) The University Health Board has reviewed the case and circumstances. They will ensure reception staff are aware if an appointment is with the Mental Health Team and direct accordingly and have reviewed the Disengagement Policy for Mental Health.
Harold Mullins
Historic (No Identified Response)
2017-0127 20 Apr 2017 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) The surgical team was unaware of the patient's thrombosis history. Deteriorating NEWS scores did not trigger timely clinician review, highlighting a failure in information sharing and effective care escalation.
Robert Owens
Historic (No Identified Response)
2017-0102 4 Apr 2017 South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Outdated guidelines and failure to follow national guidance for Naso Gastric tube insertion, including PH testing and X-rays, compromised patient safety, compounded by inconsistent practice and lack of specific ITU guidance.