Cwm Taf Morgannwg University Health Board
PFD Addressee
Reports: 39
Earliest: Jul 2014
Latest: 27 Feb 2026
67% 2-year response rate (below 83% average). 55% of classified responses show concrete action taken.
PFD Reports
18 resultsAnnette Lewis
All Responded
2025-0126
6 Mar 2025
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Wales prevention of future deaths reports
Concerns summary (AI summary)
Delays in implementing a "Failed Discharge" policy mean patients are not being appropriately referred for specialist review, increasing risks of re-attendance and errors in emergency departments.
Action Taken
(AI summary)
The Health Board has implemented a General Surgery policy, including guidelines for patients returning to the Emergency Department following discharge, and emphasized the responsibility for acting on test results. They also highlight training in place to support the practical application of the policy.
Jackson Yeow
All Responded
2025-0032
17 Jan 2025
South Wales Central
Child Death
Emergency services related deaths
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Routine corridor care in the emergency department impedes clinical assessment, delays ambulance handovers, and normalizes unsafe practices due to significant delays in discharging medically fit patients.
Action Taken
(AI summary)
Cwm Taf Morgannwg University Health Board is working to reduce reliance on corridor care through investment in additional nursing staff, transformation programmes, improvements in patient flow, and enhanced escalation processes. They have implemented the Discharge to Recover then Assess (DZRA) model and developed the Discharge Hub as a centralised resource for patient flow and community bed allocation.
Sara Grinnell
All Responded
2024-0497
17 Sep 2024
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Wales prevention of future deaths reports
Concerns summary (AI summary)
Extensive and repeated delays in urgent gynaecology appointments, relying only on written correspondence, resulted in a significant 24-month diagnostic delay. There were missed opportunities to escalate urgency upon re-referral.
Action Planned
(AI summary)
Cwm Taf Morgannwg University Health Board is undertaking several actions to address referral delays including implementation of a new RTT pathway, harm review process, and workforce improvements including securing administrative support and appointing a team leader for Gynae Hub.
Isobel Stapleton
All Responded
2024-0341
25 Jun 2024
South Wales Central
Suicide
Wales prevention of future deaths reports
Concerns summary (AI summary)
Mental health practitioners lack easy access to complete patient records across Wales and NHS England. Acute and home treatment teams also suffer from a lack of clinical psychologists and lengthy psychotherapy waiting lists.
Action Planned
(AI summary)
Digital Health and Care Wales is developing a business case for the introduction and deployment of mental health systems across health boards in NHS Wales, with a phased approach anticipated over a number of years. The Welsh government is also working to improve discharge arrangements and the quality of care and treatment planning through a Strategic Mental Health Programme and a Mental Health Patient Safety Programme. CTMUHB has made a dedicated psychological professional available for direct assessment and treatment in all three CRHTTs, eliminating the waiting list. They also contact people on the waiting list for psychological therapies in Local Primary Mental Health Support Services after two weeks and 6 months of waiting, using CORE-10 to monitor and escalate changes in clinical presentation or risk.
Clara Winter
All Responded
2024-0289
28 May 2024
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Wales prevention of future deaths reports
Concerns summary (AI summary)
Critical staff training on timely escalation and maintaining fluid balance charts is not fully rolled out due to resource issues, nor is it compulsory, leaving a significant learning gap.
Action Taken
(AI summary)
Cwm Taf Morgannwg UHB has provided training to staff on surgical wards in PCH to recognise and manage acutely unwell patients, with nearly all staff trained or booked for training by the end of 2024. Outreach staffing will be at full establishment from August 2024 and will deliver training on the deteriorating patient.
Eva Wheeler
All Responded
2021-0424
21 Dec 2021
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Wales prevention of future deaths reports
Concerns summary (AI summary)
Communication errors led to delayed ambulance calls and incorrect patient preparation. The hospital lacks robust processes for documenting/chasing emergency ambulances, clear NBM protocols, and joint registrar consultation for common conditions like bowel obstructions.
Action Taken
(AI summary)
The Health Board has taken action to address communication errors and review procedures for escalating concerns about deteriorating patients, primarily through computerisation of notes, NEWS audits, and practice development sessions. They concluded there was no need for an on-call shared discussion protocol.
Robert Wright
All Responded
2021-0374
4 Nov 2021
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Wales prevention of future deaths reports
Concerns summary (AI summary)
Internal hospital referrals were paper-based and not promptly integrated into patient notes, leaving busy clinicians without immediate access to complete patient referral information.
Action Planned
(AI summary)
CTM UHB is exploring implementing electronic referrals and triaging, and is benchmarking practice with a neighbouring Health Board. A future project would be to consider an electronic patient pathway.
Darren Goddard
All Responded
2020-0060
9 Mar 2020
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Wales prevention of future deaths reports
Concerns summary (AI summary)
Failures in consent processes, misleading risk information, premature discharge, and significant delays in triage, escalation, fluid/antibiotic administration, and critical care admission collectively led to sepsis complications.
Action Taken
(AI summary)
The Health Board has agreed to use consistent terminology regarding sepsis and exclude reference to the word 'rarely' on the TRUS biopsy consent form. A single leaflet produced by the British Association of Urological Surgeons (BAUS) is now used. Sepsis training is being reinstated for medical and nursing staff.
Connor Davies
All Responded
2019-0412
29 Nov 2019
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Suicide
Wales prevention of future deaths reports
Concerns summary (AI summary)
Repeated cancellation of consultant psychiatrist appointments without clinical input on patient urgency meant individuals at serious need could "fall through the net," as a preventative system was not yet operational.
Action Planned
(AI summary)
The University Health Board has developed an action plan to address the matters raised during the inquest and all outstanding actions are being implemented by the Mental Health Directorate.
Annette Hewins
All Responded
2019-0310
24 Sep 2019
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Wales prevention of future deaths reports
Concerns summary (AI summary)
Inconsistent and inadequate nursing documentation for FACE records and NEWS charts, missed observations, ad hoc ECG request systems, and poor detail in patient observation charts indicate significant training and procedural failures.
Action Taken
(AI summary)
The Health Board developed and is implementing an action plan to address the matters raised during the inquest with a number of the issues already addressed and marked as complete.
Jenson Francis
All Responded
2019-0158
17 May 2019
South Wales Central
Child Death
Hospital Death (Clinical Procedures and medical management) related deaths
Wales prevention of future deaths reports
Concerns summary (AI summary)
A dysfunctional team exhibited unclear clinical leadership, poor CTG interpretation and communication, inadequate record-keeping, and insufficient staffing, with junior staff unable to challenge decisions.
Action Taken
(AI summary)
The University Health Board has implemented an Organisational Development Action Plan, including study days and mandatory training on communication and escalation, and has fully implemented PROMPT training. They have also implemented a new escalation policy, senior midwife on-call rota, and a birthrate plus acuity system for the labour ward.
Jennifer Handy
All Responded
2019-0121
5 Apr 2019
South Wales Central
Child Death
Hospital Death (Clinical Procedures and medical management) related deaths
Wales prevention of future deaths reports
Concerns summary (AI summary)
The inability to trace a doctor who left the UK after treating a patient compromised the investigation and prevented the clinician from learning from issues raised.
Noted
(AI summary)
The Health Board now contacts the Assistant Medical Director for Professional Regulation and Standards to check for ongoing GMC concerns when a doctor leaves. The GMC states that its statutory powers only extend to doctors registered with the GMC, the Medical Act makes provision to erase doctors who fail to maintain an effective registered address, international regulators have data sharing practices, and information about a doctor's fitness to practise history can be publicly accessed on the online register, LRMP, therefore no further action is required.
Calary Davis
All Responded
2019-0043
11 Feb 2019
South Wales Central
Child Death
Hospital Death (Clinical Procedures and medical management) related deaths
Wales prevention of future deaths reports
Concerns summary (AI summary)
Maternity services suffered from an incomplete action plan, institutional stress from a merger, a culture of not performing essential procedures at night, poor information sharing, insufficient staffing, and a lack of leadership.
Action Taken
(AI summary)
A corrective Action Plan for Improvement was developed following Calary Davis' death and has been updated to reflect the concerns identified within the Regulation 28 Report. Staffing has significantly improved since August 2018 and the Health Board has a vacancy of 15 WTE Midwives.
Janice Davies
All Responded
2018-0409
31 Dec 2018
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Missing documented observations and pain scores before discharge, alongside absent formal guidance for prescribing oramorph to discharging patients, led to inconsistent and potentially inappropriate medication.
Action Taken
(AI summary)
The Health Board has developed a corrective action plan and implemented actions including a registered nurse reflection, a standard operating procedure for oral opioid medication use, and RRAILS discussions and audits.
Deidre Harvey
All Responded
2018-0266
8 Aug 2018
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Mental Health related deaths
Concerns summary (AI summary)
External consultants had insufficient input into mental health patients' physical care, bureaucratic processes delayed rectifying ligature points, and the system for managing dangerous patient items was ineffective.
Noted
(AI summary)
The Welsh Government will discuss the incident at the all Wales Serious Incidents Group in October to improve learning and develop/disseminate further guidance across professional groups. They will also keep the case under ongoing review. The University Health Board has implemented a safe system of work for recording items stored in patient PODS, disseminated risk management policies via ward meetings with staff sign-off, and is developing a standard list of documents for disclosure at inquest. NHS Improvement supported the MHRA by searching the National Reporting and Learning System, which reinforced the importance of annual eye screening for patients on long-term Hydroxychloroquine. They stand ready to support the MHRA in ensuring any future changes to monitoring reach healthcare professionals. The MHRA acknowledged the concerns and requested further information regarding the case to determine if regulatory action is required, including observed drug concentrations, symptoms of overdose, concomitant medications, post-mortem sample details, and renal/liver function test results. NHS England is working to ensure that by 2020/21, 280,000 more people with serious mental illness have their physical health needs met. NHS Improvement issued an Estates and Facilities Alert on 'Assessment of ligature points' on 19 September 2018.
David Sewell
All Responded
2017-0229
7 Sep 2017
South Wales Central
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
There was a lack of a robust system to ensure mental health patients, especially those with psychotic episodes, were seen and re-engaged, leading to discharge without adequate follow-up after an initial appointment failure.
Action Planned
(AI summary)
The University Health Board has reviewed the case and circumstances. They will ensure reception staff are aware if an appointment is with the Mental Health Team and direct accordingly and have reviewed the Disengagement Policy for Mental Health.
Barrie Lewis
All Responded
2015-0065
19 Feb 2015
Powys, Bridgend & Glamorgan Valleys
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
The provided text is incomplete and does not contain any discernible coroner's concerns.
Action Taken
(AI summary)
A corrective Action Plan for Improvement was developed, and actions have been taken to improve communication and documentation, including a review of the Care Treatment Plan Policy, a new procedure on the role of the duty officer, and improved monitoring of recording systems.
Vivian Hunt
All Responded
2014-0363
6 Aug 2014
Powys, Bridgend and Glamorgan
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary)
Neurological observations were critically missed for several hours following a patient's two falls, despite visible injuries.
Action Taken
(AI summary)
The Health Board developed a Corrective Action Plan for Improvement to ensure effective action regarding compliance with neurological investigations post head injury, with actions taken by the Mental Health Directorate.