NHS England

PFD Addressee
Reports: 562 Earliest: Sep 2013 Latest: 3 Apr 2026

80% 2-year response rate (below 83% average). 35% of classified responses show concrete action taken.

PFD Reports
562 results
Imogen Nunn
All Responded
2025-0156 24 Mar 2025 West Sussex, Brighton and Hove
Suicide
Concerns summary (AI summary) A severe shortage of British Sign Language interpreters is hindering urgent mental health crisis assessments and delaying judicial proceedings for deaf patients and witnesses.
Action Planned (AI summary) NHS England will hold a meeting to brief stakeholders on the plan to publish a refreshed version of the Accessible Information Standard (AIS), and regional Patient Safety colleagues are engaging with NHS Sussex Integrated Care Board, expecting a formal update from the Trust by June 2025. The Cabinet Office’s Disability Unit, alongside members of the Government’s BSL Advisory Board, met with the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD). NRCPD will focus on improving access to appropriately qualified BSL interpreters, update their CPD guidance to registrants, develop a closer relationship with NHS England to support a clear pathway for reporting concerns about interpreters and will promote examples of good practice when it is identified.
Ida Lock
All Responded
2025-0155 21 Mar 2025 Lancashire & Blackburn with Darwen
Child Death Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) The Trust suffers from a deep-seated lack of candour, transparency, and deficient clinical governance, resulting in a failure to learn from past incidents, unreliable data, and inadequate reporting of serious harms.
Noted (AI summary) NHS England discusses reports to prevent future deaths in a working group and escalates risks nationally through committees, referencing the Three year delivery plan for maternity and neonatal services and the Maternity and Neonatal Safety Improvement Programme. NHS Lancashire and South Cumbria ICB outlines measures in place to monitor compliance, including the reporting and escalation process and also that the North-West Regional Chief Midwife is developing Maternity Guidance and Principles with the aim to ensure there is a consistent approach in the identification and reporting of incidents. The Trust has reviewed practices, policies, and procedures, implemented mandatory training on candour, revised investigation processes, increased bereavement support, and implemented measures for consultant oversight. They also have enhanced incident review and executive oversight processes, including learning response leads. NHS Lancashire and South Cumbria ICB clarifies the independence and current availability of its Maternity and Neonatal Independent Senior Advocate role, noting it's under national evaluation and currently unable to accept new referrals.
Benjamin Compton
All Responded
2025-0285 19 Mar 2025 Devon, Plymouth and Torbay
Road (Highways Safety) related deaths
Concerns summary (AI summary) A significant gap in care exists for autistic individuals in crisis without a treatable mental health condition, and the Special Allocation Scheme failed to address an autistic patient's specific needs.
Noted (AI summary) NHS England acknowledges concerns, points to ICB responsibility for local care provision, highlights national guidance, and explains the purpose of the Special Allocation Scheme. NHS Devon highlights improvements to the Special Allocation Scheme including reviewing the process the practice has followed, and a modification to the SOP requiring written confirmation from Practices that they considered all possible alternative approaches prior to placement, enacted in May 2025. Devon Partnership Trust highlights the planned opening of The Brook, a ten-bedded inpatient unit for adults with learning disabilities and/or autism, and the commissioning of a Learning Disability/Autism Outreach team, both expected in summer 2025.
Winnie Harrop
All Responded
2025-0151 19 Mar 2025 Manchester South
Alcohol, drug and medication related deaths Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Inadequate guidance exists for discharging overly sedated patients with new oxygen needs from hospital to a non-nursing care home, compounded by missing critical information in discharge letters.
Noted (AI summary) NHS England notes the local Trust has completed immediate deployment of RCEM guidelines for procedural sedation in the ED and is reviewing the safe sedation policy; weekly discharge planning meetings are held, and informatics is reviewing discharge letters. The DHSC points to existing 'Hospital discharge and community support guidance' and states that NHS England will ensure the guidance is followed, with officials working to prevent similar situations in the future.
Barry Myers
All Responded
2025-0141 12 Mar 2025 West Sussex, Brighton and Hove
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Insufficient funding prevents the provision of urgent mechanical thrombectomy services between 4 pm and 8 am at University Hospitals Sussex NHS Foundation Trust.
Action Planned (AI summary) NHS England highlights existing funding for thrombectomy services and ongoing support for UHSx; it mentions regional access to 24/7 services and internal discussions regarding PFD reports to share learning. The Trust has extended access to Mechanical Thrombectomy for Sussex patients through mutual aid pathways with UCL and Southampton, approved a business case to extend the local service to 7 days a week, 12 hours a day, and is actively recruiting staff, aiming for 24/7 service; it is installing a second bi-planar, expected to be operational by September 2025.
Marta Vento
All Responded
2025-0137 11 Mar 2025 Dorset
Mental Health related deaths Other related deaths
Concerns summary (AI summary) No formal process exists for prisons to share critical in-prison behavioural and mental health information with sentencing courts. Additionally, national guidance is lacking for ensuring continuity of care for released prisoners with mental health needs.
Action Planned (AI summary) NHS England required ICBs to review community mental health services by September 2024. NHS England understands that NHS Dorset would actively support the expansion of this work to support sharing of mental health care plans. The DCR Partnership is looking to have the capability to share information with others using the NRL from March 2026 onwards. The College of Policing acknowledges concerns about the lack of a bespoke risk assessment tool for violence in MOSOVO units. They will consult with the NPCC Lead for MOSOVO and relevant subject matter experts to improve guidance and direction and will liaise with Dorset Constabulary to ensure they are fully sighted on current guidance. The NPCC will request the College of Policing to review APP and training material to highlight violence risk assessment more strongly within risk management plans; they have also reiterated a request for a full review of the ARMS process. NHS Dorset supported a learning event led by NHSE regarding mental health needs, and will work with SWAST to enable access to the Dorset Care Record. They have also opened a risk on the system risk register to scrutinise the accessibility of information across system partners. HM Prison and Probation Service acknowledges concerns about sharing risk information from prison with sentencing courts and highlights the establishment of immediate release pathfinders in three prisons to develop multi-agency approaches. They will task the Safety Group in HMPPS to consider this specific area when reviewing the Prison Safety Policy Framework later in 2025-26.
Christopher Bradbury
All Responded
2025-0134 11 Mar 2025 Staffordshire
Alcohol, drug and medication related deaths Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) A national lack of knowledge and guidelines for Severe Invasive Soft Tissue Infections, combined with ineffective training and an absence of an audit trail for omitted medication doses, creates significant patient safety risks.
Action Planned (AI summary) NHS England will ensure emphasis on escalation of deteriorating patients with skin and soft-tissue infections during a revisit of statutory and mandatory training for infection and prevention control this year. The Trust is implementing an Electronic Prescribing and Medicines Administration (EPMA) system across both sites, which will provide a record of medication activity. In the interim, a Patient Safety Learning Alert has been developed, requiring staff to document reasons for drug omissions.
William Green
All Responded
2025-0113 28 Feb 2025 Shropshire, Telford & Wrekin
Alcohol, drug and medication related deaths Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) The hospital lacks a system to provide written information or counselling to patients, or their families, about new drug side-effects, potential complications, or actions to take, including for those without capacity.
Action Planned (AI summary) The ICB is developing a Safety Improvement Plan, with actions including: a Working Group to review patient counselling and informed consent regarding medications being prescribed in hospital; learning from the case to be used to deliver training to junior doctors; and a new Stevens-Johnson Syndrome / Toxic Epidermal Necrolysis pathway to be developed and published within the Trust. Following an internal investigation, the Trust has established a multi-disciplinary working group to address concerns around patient counselling and informed consent regarding medications prescribed in hospital and is referring patients requiring additional support to the Discharge Medication Service and Structured Medication Review service.
Pamela Marking
All Responded
2025-0107 24 Feb 2025 Surrey
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Misleading titles and public misunderstanding of Physician Associate roles, coupled with inadequate national guidelines and direct supervision, risk patient safety through PAs working beyond their competency.
Noted (AI summary) NHS England acknowledges concerns about public understanding of Physician Associates (PAs). It highlights the Leng Review of PA and AA professions, the establishment of PA title by law, and existing guidance on PA deployment. The RCEM issued new guidance moving PAs to Tier 2 on the ED rota. The Trust implemented the changes immediately, and PAs at the Trust are also now trained to state that they are not a doctor. The RCEM issued a position statement in June 2024 regarding Physician Associates which included supervised practice, public awareness, undifferentiated patients, and regulation. RCEM has worked with the national emergency laparotomy audit project (NELA) for several years to improve the care of patients who require an emergency laparotomy (abdominal operation). The CQC acknowledges the coroner's concerns regarding Physician Associates and rapid sequence induction but states that some points are outside of their regulatory scope. They will ask the trust for the action they intend to take because of this Prevention of Future Deaths Report and monitor those actions as part of their ongoing monitoring and engagement with them. DHSC acknowledges concerns regarding Physician Associates, rapid sequence induction, and guidelines. They highlight that healthcare professionals must practice within their competence. NHSE has issued guidance on the deployment of PAs and AAs in the NHS and NHS Employers has also published guidance for employers. The Association of Anaesthetists and RCOA Difficult Airways Society address concerns raised and reference existing guidelines; they state that the topic of rapid sequence induction (RSI) is controversial and best clinical practice relies in addition to available evidence on careful risk assessment and risk mitigation. The GMC highlights its new powers to regulate PAs and AAs and states that it is developing website materials, due to be published in Spring, to support doctors who are supervising PAs. Surrey & Sussex Healthcare NHS Trust acknowledges concerns regarding public understanding of Physician Associates, rapid sequence induction, and the use of cricoid pressure. It states PAs wear different coloured scrubs, and are trained to introduce themselves as PAs. They communicated the importance of cricoid pressure to the anaesthetic team and trainees, and that modified TIVA technique is used with a predetermined dose of propofol and muscle relaxant. The RCP acknowledges concerns about the safe deployment of PAs and notes that the Faculty of Physician Associates was dissolved on 31 December 2024. It highlights concerns regarding regulation, scope of practice and supervision and states they have now delivered the results of a working group on PA and have submitted their findings to the Leng review alongside a submission from their resident doctors.
Luke Worrell
Partially Responded CC
2025-0123 21 Feb 2025 London South
Mental Health related deaths
Concerns summary (AI summary) Clinical staff lacked awareness of potentially fatal Clozapine side effects and inappropriately used a community treatment order when a higher level of Mental Health Act section was necessary.
Action Planned (AI summary) NHS England has updated the British National Formulary (BNF) and the Summary of Product Characteristics on the Electronic Medicines Compendium (EMC), updated the Specialist Pharmacy Service website page on Clozapine, and in February 2022, NHS England’s National Specialty Advisor for Mental Health Pharmacy wrote to all Mental Health Chief Pharmacists, asking them to cascade the updated SPS link on Clozapine to all prescribers of Clozapine. The MHRA acknowledges concerns about awareness of clozapine side effects and is reviewing product information for clozapine, including warnings for healthcare professionals, patients, and carers, with stakeholder engagement planned. DHSC acknowledges concerns around clozapine side effects awareness and CTO use. The Mental Health Bill will introduce further professional oversight in decisions regarding the use and operation of CTOs. The CQC will review any new information provided in relation to this case via their Specific Incidents Guidance (SIG) and are committed to undertaking a national review of adult community mental health services across England.
Paul Dunne
Partially Responded
2025-0104 21 Feb 2025 South London
Hospital Death (Clinical Procedures and medical management) related deaths Mental Health related deaths Suicide
Concerns summary (AI summary) Mental health professionals exhibited significant gaps in risk assessment judgment, mental health staff failed to follow A&E policies, and incompatible electronic record systems prevented crucial information sharing between departments.
Noted (AI summary) NHS England is committed to improving Electronic Patient Records (EPRs) across all NHS Trusts and has provided funding to ensure all NHS Trusts have an EPR implemented. An updated MHLT policy outlines the required documentation the MHLT will provide to acute trusts. CQC acknowledges the concerns raised, and states how they will be reviewed via their internal Specific Incidents Guidance (SIG) and that they will continue to monitor the trusts in line with their internal processes and methodology.
Philip Unwin
All Responded
2025-0095 19 Feb 2025 Staffordshire and Stoke on Trent
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Medical teams failed to timely escalate care for a deteriorating patient, and the Emergency Department resuscitation area remains understaffed, not complying with national guidance for patient-to-nurse ratios.
Action Planned (AI summary) NHS England reports that the hospital's Patient Safety Incident Investigation (PSII) focused on the issue of failure to manage a deteriorating patient, alongside exploration of the current model of care for medical patients within the ED. Actions taken to mitigate this risk occurring in the future have included developing a new ED clerking proforma, implementing a 'board rounds' process in the ED and agreeing a process for medical staffing of resus. Royal Stoke University Hospital details the circumstances of the death and the concerns raised. It states that it will reinstate a 'named nurse' model within resus from early April 2025, after trialling it previously and finding a 'team approach' better, it has reviewed this decision. The named nurse model will then be audited/monitored via internal review processes.
Joshua Weavers
All Responded
2025-0187 17 Feb 2025 Hertfordshire
Child Death Community health care and emergency services related deaths Mental Health related deaths
Concerns summary (AI summary) Nationally and locally, excessively long waiting times for Autism Spectrum Disorder (ASD) assessments delay crucial care and increase suicide risk, while local bridge safety measures fail to meet current guidance.
Action Planned (AI summary) NHS England published the National Framework and Operational Guidance for Autism Assessment Services in April 2023, setting out expectations for integrated autism assessment pathways and that referrers must not omit providing assessment or intervention for health-related needs. Hertfordshire and West Essex ICB notes long waiting times for ASD assessments and outlines actions including pathway investment, implementing a service model redesign, providing additional funding, and creating resource packs for parents and carers. The council erected notices signposting to the Samaritans immediately after the death and will assess the feasibility of raising or replacing bridge parapets with new, higher versions once a Principal Inspection is complete, after liaising with Network Rail to undertake the Principal Inspection at the first opportunity.
Diana Fairweather-Purkis
All Responded
2025-0091 17 Feb 2025 Teesside and Hartlepool
Emergency services related deaths
Concerns summary (AI summary) Insufficient ambulance availability leads to delayed patient attendance, exacerbated by excessive handover delays at hospitals, hindering ambulance crew release and further impacting response times.
Action Planned (AI summary) NHS England describes investments in ambulance services, establishment of an Integrated Urgent Care Clinical Assessment Service, system-wide programs to improve ambulance handover and revised policies and procedures to reduce handover delays. The DHSC acknowledges concerns about ambulance pressures and handover delays and outlines government actions, including increased funding for the NHS, a focus on Category 2 response times, and plans for a 10-Year Health Plan and a report on lessons learned from winter pressures. NHS North East and North Cumbria ICB has invested over £40m in ambulance services since 2023/24, including the establishment of an Integrated Urgent Care Clinical Assessment Service, and is participating in a system-wide programme to improve ambulance handover processes.
Ella Murray
Partially Responded
2025-0182 7 Feb 2025 Mid Kent and Medway
Child Death Suicide
Concerns summary (AI summary) Failures in urgent safeguarding, lack of shared information access between health, social care, and education agencies, and an inability to convene urgent multi-agency meetings, meant a vulnerable child was left in an unsafe home environment.
Noted (AI summary) NHS England acknowledges concerns about the death of Ella Murray, focusing on areas within its national policy remit, and will consider the ICB's response. It highlights the role of Integrated Care Systems and Provider Collaboratives and notes that the NHS England South East regional safeguarding team will have oversight of the ICB's actions. Key learnings will be shared across the NHS through the Regulation 28 Working Group. The Department of Health and Social Care expresses condolences and refers the coroner to NHS England, Kent and Medway Integrated Care Board, and the Department for Education for specific responses. The response outlines existing safeguarding duties, information sharing frameworks, and suicide prevention strategies, plus investment in mental health services.
Anthony Binfield, David Richards and Rolandas Karbauskas
All Responded
2025-0079 7 Feb 2025 Nottingham City and Nottinghamshire
State Custody related deaths Suicide
Concerns summary (AI summary) Inadequate recruitment, retention, and training of prison and healthcare staff led to severe understaffing, restricted services, and fundamental failures in prisoner welfare, supervision, and basic safety protocols.
Action Planned (AI summary) NHS England highlights the 'We Are Prison Nurses' campaign and nursing preceptorship to address workforce demands and notes several platforms locally to enable effective sharing of information. Findings will be tabled at a future NHS England Health and Justice Delivery Oversight Group. All Health and Justice related Reports to Prevent Future Deaths are shared and discussed at the HJDOG, and assurance is sought from regions where learning and action is identified. Serco has committed to undertaking a 'lessons learned' exercise with the MOJ and Sodexo, facilitated by the Cabinet Office, to identify aspects of the prison transition that went wrong and produce a Transitions Playbook for future use. Sodexo highlights its compliance with Early Days In Custody PSI, use of SASH forms, ACCT training, and CMS for information sharing. Post-inquests, Sodexo ringfenced key safety tasks and safer custody staff to address resourcing pressures. Nottinghamshire Healthcare NHS Foundation Trust has enhanced Executive led oversight and assurance reviews for Offender Health, mandated daily checks of electronic patient records, and requires attendance at ACCT case reviews. They have also improved handover processes and email communication. HMPPS took over management of HMP Lowdham Grange on 1 August 2024. Since then, HMPPS has increased safer custody staffing levels, established a senior management team with relevant experience, and reviewed the ACCT process. Additionally, HMPPS has disseminated existing guidance regarding document retention and will review its approach to making formal admissions at inquests.
Amelia Ridout
All Responded
2025-0077 7 Feb 2025 Cambridgeshire and Peterborough
Child Death Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) A lack of national guidelines and standardized procedures for bone marrow aspirate and trephine biopsy, coupled with no database for recording outcomes, suggests inconsistent practice and missed learning.
Action Planned (AI summary) NHS England will investigate the evidence to understand the potential root cause, for example, are there any training and / or supervision issues associated with BMA and trephine biopsy. They will also review relevant national guidance and understand how this translates into local policies. NICE has offered to work with the British Society for Haematology (BSH) on the development of a good practice paper for bone marrow aspirate and trephine biopsy. NICE's prioritisation board could then consider any new recommendations made by the BSH guidance and whether they require updates to existing guidance or development of new NICE guidance on this topic if this is considered appropriate. The British Society for Haematology is planning to gather data, review literature, develop a national guideline for bone marrow biopsy methodology including training and competency assessment, improve consent processes, explore a complications registry, establish an audit process and name the recommended method 'Millie's method'.
Sapphire Bernard
All Responded
2025-0070 5 Feb 2025 West Sussex, Brighton and Hove
Hospital Death (Clinical Procedures and medical management) related deaths Mental Health related deaths
Concerns summary (AI summary) Critical shortage of psychiatric beds leads to dangerously long waits in unsuitable A&E environments, exacerbating mental health for neurodiverse patients.
Noted (AI summary) NHS England has introduced national monitoring of patients waiting over 72 hours in emergency departments for mental health placements and action cards for trusts to reduce time spent in emergency departments. The South East region is developing a Standard Operating Procedure for managing mental health presentations with A&E departments. NHS Sussex acknowledges the concerns regarding lack of inpatient beds and long wait times in A&E, explaining their role in commissioning services and the demand for mental health services. They describe the number of commissioned beds and gender-specific accommodations.
Dorothy Reid
All Responded
2025-0071 4 Feb 2025 North East Kent
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary (AI summary) Persistent hospital bed blocking by discharged patients causes excessive A&E waiting times, deterring critically ill patients from seeking care and increasing the risk of death.
Action Planned (AI summary) NHS England published a two-year Urgent & Emergency Care Recovery Plan in January 2023 and is collecting weekly data to identify patients waiting over 100 days for discharge, discussing these cases at a weekly National Coordination Centre call and tracking themes through weekly regional engagement meetings. The South East region has also undertaken Quality & Safety visits to EDs to share learning and best practice. The DHSC acknowledges concerns about A&E waiting times, bed capacity and patient experience and highlights the government's commitment to improving services, including an extra £22.6 billion for the NHS in 2025/26. They plan to reform the Better Care Fund, join up health and care services, and publish a 10-Year Health Plan.
Nicola Owens
Partially Responded
2025-0053 31 Jan 2025 Liverpool and Wirral
Emergency services related deaths
Concerns summary (AI summary) Persistent ambulance delays are caused by hospital handover backlogs, which stem from a lack of social care packages for discharged patients, severely reducing emergency response capacity.
Action Planned (AI summary) NHS England describes actions being taken to improve ambulance response times, including the implementation of the 'four high intensity changes' and workstreams focused on patient flow. The DHSC acknowledges concerns about ambulance response times and delayed discharges, referencing increased funding and planned reforms including a 10-year health plan, but does not provide details of any immediate actions taken.
Charlie Marriage
All Responded
2025-0048 24 Jan 2025 Inner South London
Alcohol, drug and medication related deaths
Concerns summary (AI summary) Patients with "cliff-edge conditions" are not identified within the health system, leading to inadequate patient awareness of risks, poor urgent care recognition, and unreliable emergency medication access.
Action Taken (AI summary) NHS England has instigated the Medicines Safety Improvement Programme, which has been working to improve access to “Time Critical Medicines”. They have also launched the Pharmacy First scheme to help patients access urgent medications.
Sheila Wexler
All Responded
2025-0028 15 Jan 2025 Inner North London
Product related deaths
Concerns summary (AI summary) A nationwide medical equipment supplier caused significant delays and provided defective equipment, including an incorrect pump for a turning system, leading to suboptimal patient care and prolonged immobility.
Noted (AI summary) NHS England states that the contract with NRS Healthcare was managed by the London Community Equipment Consortium, to whom the Coroner may wish to refer concerns. They note that concerns about NRS Healthcare's services were escalated to the London Regional Quality Group. NRS Healthcare is providing additional training to customer service operatives, enhancing working arrangements, reorganizing Community Equipment Technician teams, and improving communication processes. The London Community Equipment Consortium completed an equipment review of lateral turning systems, and the TOTO should be phased out.
Alexandra Roberts
All Responded
2025-0006 2 Jan 2025 Cheshire
Alcohol, drug and medication related deaths
Concerns summary (AI summary) The minimum prescribed insulin amount was excessively high (300 units), enabling a large overdose, when a smaller amount would have been preferred to reduce risk.
Action Planned (AI summary) NHS England notes that the MHRA is the more appropriate organisation to respond on insulin doses currently available to patients. The Cheshire and Merseyside ICB will recommend consideration of mental health during medication reviews, review prescription quantities to reduce accumulation of high-risk medicines, and discuss the case with the GP concerned.
Joseph Forbes Black
All Responded
2025-0005 2 Jan 2025 Inner North London
Alcohol, drug and medication related deaths
Concerns summary (AI summary) Naloxone kits are not widely available to drug users, especially those not engaged with substance misuse services, despite the increased risk from potent synthetic opioids.
Action Planned (AI summary) The Department of Health and Social Care amended the Human Medicines Regulations 2012 to expand access to naloxone beyond drug and alcohol treatment services, increasing the number of services and professionals able to give out take-home naloxone. NHS England notes that the responsibility for commissioning drug dependency services rests with local authorities and that the DHSC is the more appropriate organisation to respond. It also mentions that community pharmacies can now supply naloxone and that North Central London ICB will work with Camden Better Lives to highlight good practice for giving training on how it is administered.
Morgan Betchley
All Responded
2025-0004 2 Jan 2025 West Sussex, Brighton & Hove
Hospital Death (Clinical Procedures and medical management) related deaths Mental Health related deaths Suicide
Concerns summary (AI summary) The mental health Trust lacked policy or guidance for assessing suicide risks posed by fixtures and fittings supplied to acute mental health patients.
Action Planned (AI summary) NHS England highlights national work on moving away from risk stratification and supporting personalised safety planning, and that NHS Sussex ICB is seeking updates from the Trust on actions including raising staff awareness of care plan and therapeutic observation importance, care plan audits, and developing a training package on the needs/risks associated with care experienced individuals. Sussex Partnership NHS Foundation Trust provided the coroner with a copy of the Ligature Anchor Point Risk Reduction Policy and a Patient Safety Briefing, launched refreshed ligature risk, assessment and awareness training in July 2024 (becoming mandatory in April 2025), completed installation of new anti-ligature alarmed bedroom doors on Rowan Ward, and commenced work on Maple Ward.