Mental Health related deaths

PFD Category
Reports: 636 Areas: 69 Earliest: Aug 2013 Latest: 14 Apr 2026

77% response rate (above 63% average). 45% of classified responses show concrete action taken. Reports rose 94% from 33 (2023) to 64 (2024).

PFD Reports
636 results
Stephen Thurm
All Responded
2021-0155 17 May 2021 Manchester South
Greater Manchester Mental Health NHS Fo… NHS England
Concerns summary (AI summary) Family information regarding self-harm risk was disregarded when denied by the patient, and care coordinators lacked dedicated time for contemporaneous note-taking. Carers' mental health needs were also not integrated into long-term plans.
Action Planned (AI summary) NHS England and Improvement has set out clear expectations for systems to provide support for carers of people with severe mental health problems and to better involve carers in care and support planning from April 2021. Long Term Plan funding will be used to develop and implement plans to improve the lives of carers of people with severe mental health problems and to also look at specific inequalities’ carers may face. The trust will ensure families/carers are identified and involved in care planning where possible, and offered carers' assessments. They are also undertaking a quality improvement project regarding staff supervision.
Charlotte Swift
All Responded
2021-0150 11 May 2021 West Sussex
NHS England
Concerns summary (AI summary) A national shortage of inpatient beds at specialist eating disorder units meant a patient could not receive urgent treatment, highlighting a systemic risk of serious harm and death to vulnerable individuals.
Noted (AI summary) NHS England and Improvement acknowledges the concerns about waiting times for specialist eating disorder inpatient beds. They describe the optimal service model and ongoing transformation work, including investment in community services and early intervention models.
Parys Lapper
All Responded
2021-0148 10 May 2021 West Sussex
NHS England
Concerns summary (AI summary) A fragmented prescription system, lacking central records, allowed a patient to obtain excessive medication from multiple providers, enabling abuse and increasing the risk of fatal overdose.
Noted (AI summary) NHS England and NHS Improvement acknowledge concerns about individuals obtaining excess medications and checking prescriptions across providers. They cite GMC guidance on prescribing practices and describe ongoing programs to improve information sharing and mental health services.
Corin Bonaparte
All Responded
2021-0143 7 May 2021 Exeter and Greater Devon
HMP Dartmoor
Concerns summary (AI summary) An ACCT was not opened despite the patient seeking help from the mental health department at HMP Dartmoor and revealing recent self-harm, suggesting inadequate training; the ambulance was kept waiting 8 minutes at the main gate, suggesting inadequate arrangements for swift ambulance departure in emergencies.
Action Taken (AI summary) HMPPS has briefed staff and issued a Governor's order reinforcing the Local Security Strategy requirements for ambulance escorts. They also plan to work with the ambulance service on a contingency plan exercise and improve monitoring of ambulance departure times.
Glenn Macmartin
All Responded
2021-0142 7 May 2021 Plymouth Torbay and South Devon
Care Quality Commission, Devon Partners…
Concerns summary (AI summary) No specific concerns were detailed in the provided text.
Noted (AI summary) The Trust has strengthened links between community and forensic social work teams, secured funding for a Local Authority assigned social worker to join the community forensic team, and developed a protocol to address placing people outside of the Trust’s geographical area. CQC describes enforcement action taken culminating in the closure of Annette's Care. It states that an internal review found no gaps or areas for improvement in CQC's processes and that the CQC will participate in a 'learning event' with the local authority and Devon Partnership Trust. The PSAP will commission a multi-agency learning review, independently facilitated, to identify multi-agency learning in terms of strengths and weaknesses related to the case. This review will involve the engagement and participation of the family.
Sarah Brady
All Responded
2021-0224 5 May 2021 Black Country
Sandwell and West Birmingham Hospital T…
Concerns summary (AI summary) A hospital issued an excessive prescription to a high-risk patient with an overdose history, overriding GP-imposed limits and duplicating medication, which potentially enabled stockpiling and increased the risk of overdose.
Disputed (AI summary) The hospital disputes that Mrs. Brady was oversupplied with medication, stating that medications were generally supplied for short durations and the dispensed Aspirin was within agreed limits.
Hannah Bampfylde
All Responded
2021-0136 5 May 2021 Surrey
Sussex Partnership NHS Foundation Trust
Concerns summary (AI summary) Poor communication protocols meant Hannah's GP was unaware of her non-engagement with mental health services. The engagement policy lacked clarity on re-booking appointments and escalating non-attendance, allowing newly referred patients to slip through the system.
Action Taken (AI summary) Since September 2020, the Referral Co-ordinator is the person who books any further initial assessment appointments and not the Team Administrator. The requirement to notify the GP is stated in their Active Engagement Did Not Attend (DNA) Management Policy; weekly administration support is in place to ensure that all DNA cases have been identified and our Referral Co-ordinator oversees the rebooking of assessments and/or informs the GP of discharge from Horsham ATS.
Rohan Singh
All Responded
2021-0134 30 Apr 2021 East London
Dept. of Health and Social Care, Camden…
Concerns summary (AI summary) A mental health ward failed to prevent a patient from retaining dangerous contraband despite searches. Staff made false observation records due to a culture of impunity, and critical monitoring protocols after rapid tranquilisation were not followed.
Noted (AI summary) The Metropolitan Police Service will develop additional training on recording property, especially regarding risk, and implement it in the "Street Duties" course for probationer constables. The officer involved in the incident has been spoken to and advised on recording property and circumstances for seizure. The Trust has discussed the concerns with Borough Lead Nurses and sent letters to nursing staff, highlighting expectations for patient searches, observations, and rapid tranquilisation monitoring. The Trust now requires formal training and competency assessment for staff conducting searches and observations, with Registered Nurses exclusively performing RT monitoring within eyesight for the first hour post-administration. The Department acknowledges the concerns and outlines actions taken by the East London NHS Foundation Trust (ELFT), NHS England and NHS Improvement (NHSE & NHSI), and the Care Quality Commission (CQC). It highlights ongoing monitoring and planned inspections of ELFT.
Jade Rayner
All Responded
2021-0128 30 Apr 2021 Greater Manchester South
Greater Manchester Health and Social Ca… Greater Manchester Police
Concerns summary (AI summary) Police failed to record and investigate a sexual offence allegation against a vulnerable patient, denying her victim support. There was also a lack of clear multi-agency strategy for complex cases involving trauma and alcohol misuse.
Action Planned (AI summary) Two task and finish groups will review Section 42 and Multi Agency Adults at Risk System processes, with learning to be shared with the Greater Manchester Quality Board and commissioners of services. GMP has implemented the vulnerability assessment framework to identify and assess risk factors, and officers now record care plans after safe and well interviews with vulnerable adults.
Joanna Leven
All Responded
2021-0126 30 Apr 2021 Greater Manchester (South)
Department of Health and Social Care
Concerns summary (AI summary) Gaps exist in national therapeutic pathways for Personality Disorders and trauma support services. Separate computer systems between hospital and mental health liaison create a risk of critical information loss.
Noted (AI summary) The Department acknowledges the concerns and outlines national initiatives to improve mental health services and suicide prevention, including investments in community mental health care and digital information sharing. It notes local action by the Stockport CCG and offers condolences to the family.
Darren Adams
All Responded
2021-0125 29 Apr 2021 South Yorkshire (East)
Practice Plus Group and Resuscitation C…
Concerns summary (AI summary) Nursing staff misdiagnosed post-mortem conditions due to inadequate training in identification, and resuscitation guidance documents contained confusing definitions, risking proper emergency response.
Noted (AI summary) Practice Plus Group has mandated training on the identification of hypostasis and rigor mortis, using scenario-based simulations, and will raise concerns about confusing terminology in existing guidance with NHS England. Resuscitation Council UK acknowledges the concerns but states that detailed training in the recognition of rigor mortis and hypostasis is outside the scope of RCUK training courses, though they encourage starting CPR unless irreversible death is certain. They have shared the response with relevant bodies.
Sean Kay
All Responded
2021-0124 28 Apr 2021 Cambridgeshire & Peterborough
NHS Norfolk Waveney Clinical Commissioning Group
Concerns summary (AI summary) A critical gap in mental health service provision in Norfolk and Waveney meant high-risk patients did not meet criteria for available support, leaving them without appropriate care.
Action Taken (AI summary) NHS Norfolk and Waveney CCG has contacted Norfolk and Suffolk NHS Foundation Trust, which confirmed they have improved communication and education between teams to ensure people receive the help they need. The Trust has also undertaken improvement initiatives including a QI project and reflective learning session.
Alan Massam
All Responded
2021-0120 26 Apr 2021 Manchester South
SoS of Health and Social Care, Greater …
Concerns summary (AI summary) Fragmented inter-agency communication and a lack of clear discharge protocols led to a vulnerable patient being sent to an unsuitable care home. There was also no escalation process for medication refusal, exacerbated by a national bed shortage.
Action Planned (AI summary) CQC will undertake a focused inspection of Lisburne Court, including staffing levels, training, and infection control, and meet with the Chief Executive and new Nominated Individual of Borough Care Limited to discuss the issues raised and seek assurances. Stockport CCG has improved communication between hospital, GP and community services via a common system. GMHSCP is working across the system to look at safe discharges for people with complex needs and has a Learning Disabilities Complex Needs programme underway. The Department of Health and Social Care is preparing a new Dementia Strategy. NHS England and NHS Improvement are working with regional and local partners and the CQC. The CQC are to meet with the Chief Executive of Borough Care Ltd in the interim, to discuss these matters and to seek assurances around the lessons learned from this incident.
Kelly Hewitt
All Responded
2021-0180 22 Apr 2021 Milton Keynes
Minister of State for Prisons
Concerns summary (AI summary) There is an inadequate provision of mental health support for prison officers, which needs urgent review.
Action Taken (AI summary) HMPPS employs an Employee Psychological Support Services Clinical Lead. They launched a staff suicide prevention campaign, "Reach Out, Saves Lives" in September 2020, and are working with Remploy to provide learning opportunities. The Post Incident Care Policy is currently being reviewed.
Mary Gwanyama
All Responded
2021-0117 21 Apr 2021 Surrey
Surrey and Borders Partnership
Concerns summary (AI summary) A vulnerable patient was prematurely discharged into homelessness from a mental health unit without proper planning, medical review, or adequate risk assessment, failing to follow Care Programme Approach guidelines.
Action Planned (AI summary) The Trust will update its CPA policy and Acute Care Services Operational Protocol to reflect that anyone who is homeless must have a CPA discharge meeting on the inpatient ward prior to discharge. The CMHRS Operational Policy is going to be updated, with specific attention to the ‘transition’ process to another Trust.
Susan Adams
All Responded
2021-0116 21 Apr 2021 Staffordshire South
St George’s Hospital
Concerns summary (AI summary) Patients living near county boundaries face difficulties accessing consistent secondary psychiatric care, as crisis and long-term treatment services are split across different jurisdictions.
Noted (AI summary) MPFT acknowledges the concerns about commissioning difficulties for patients living near county boundaries, explains how they have worked with other trusts to provide care, and states that the matter has been forwarded to commissioners for consideration.
Saima Hussain Mann
All Responded
2021-0109 15 Apr 2021 Manchester South
Greater Manchester Mental Health NHS Fo…
Concerns summary (AI summary) The mental health service lacked a reliable system for direct, tailored communication with service users regarding their referral status and plan, failing to account for their specific needs.
Action Planned (AI summary) The Trust states that the Community Transformation Project will address referral processes between services and how service users are kept informed. In the interim, the Trafford Service Manager is updating the CMHT Standard Operating Procedure (SOP) to include the process of discharge from the CMHTs to ensure referrals into other services are actioned before case closure, to be completed by 9th July 2021.
Hannah Browning
Partially Responded
2021-0106 13 Apr 2021 North Wales (East and Central)
Betsi Cadwaladr University Health Board Wrexham County Borough Council
Concerns summary (AI summary) Mental Health Services failed to adequately protect a patient with an immediate self-harm plan, making no attempt to contact her or reinforce available crisis options.
Action Taken (AI summary) Wrexham County Borough Council has developed a social work checklist for mental health social work teams and duty cases, implemented in May 2021, to ensure clear guidance and process adherence regarding risk identification and escalation.
Mina Topley-Bird
Partially Responded
2021-0100 County Durham and Darlington
Tees, Esk and Wear Valley NHS Foundatio… Department of Health and Social Care West Park Hospital
Concerns summary (AI summary) Inadequate IT systems hindered uploading medical records and printing documents in shared premises. Furthermore, patient safety assessments for ligature points were unconfirmed, and risk assessment processes remained incomplete.
Action Taken (AI summary) The Department reports on actions taken by Tees, Esk and Wear Valleys NHS Foundation Trust, including a new protocol for bed transfers, implementation of a checklist for comprehensive risk information, and incorporation of learning into mandatory risk assessment training. A new electronic system for sharing medical notes between trusts is also planned for June 2022. West Park Hospital took immediate action to develop and implement a checklist for A&E patients from outside the area to improve information gathering and sharing. They are also investing in multidisciplinary oversight, staffing, training, and enhancing organisational learning.
Steven Costello
All Responded
2021-0095 31 Mar 2021 West Sussex
Brighton and Sussex University Hospital…
Concerns summary (AI summary) Accident and Emergency patient notes, particularly for mental health concerns, were not regularly updated or reviewed, indicating a need for improved documentation processes and staff training.
Action Taken (AI summary) The Royal Sussex County Hospital has updated the Emergency Department documentation to include clear guidelines for assessing the risk of self harm and suicide, with prompting questions and a traffic light system; training on the updated documentation has been delivered to all Emergency Department staff.
Bathsheba Shepherd
Historic (No Identified Response)
2021-0099 28 Mar 2021 London (West)
Central and North West London NHS Found…
Concerns summary (AI summary) Delays in resolving Care Programme Approach (CPA) issues between authorities and the inability of a mentally ill person to register with a GP due to a lack of documentation pose ongoing risks.
Sean Fegan
Partially Responded
2021-0083 25 Mar 2021 Nottingham City and Nottinghamshire
GP GP, Change Grow Live, Nottinghamshire H…
Concerns summary (AI summary) Failures in mental health care include inappropriate decisions to decline treatment, a lack of dual diagnosis services, poor family liaison, and insufficient autism awareness leading to misinterpretation of needs.
Action Planned (AI summary) The Trust will deliver mandatory training in learning disability and autism for all health and social care staff, piloted from April 2021. Learning from Autism Deaths Thematic Review will be included in training and future service developments, monitored through a Quality Improvement Plan.
Azra Hussain
All Responded
2021-0082 25 Mar 2021 Birmingham and Solihull
Birmingham and Solihull Mental Health N…
Concerns summary (AI summary) Critical family concerns about a suicide attempt were not recorded or escalated, and known ligature points in en-suite bathrooms remained unmitigated, indicating failures in risk assessment and safety.
Noted (AI summary) The Trust has taken steps to reduce risk from ligatures, including installing pressure sensor alarms on en-suite bathroom doors, removing door furniture, and establishing a rolling capital programme for ligature works. They are also reviewing therapeutic observational practice, staffing levels, and care plans. HSE states that the safety of the environment for patients, including management of ligature points, falls within the remit of CQC, not HSE, according to a Memorandum of Understanding. NHS Birmingham and Solihull ICB provides supplementary information to the Coroner, in support of the information provided by Birmingham and Solihull Mental Health Foundation Trust, in response to the Regulation 28 Report. The CQC has asked for weekly reports on ward improvements, sought an independent review from NHS England, and will share learning from the inquest with inspectors and registered persons. They are monitoring the trust and will use enforcement powers if regulations are not met.
James Herbertson
All Responded
2021-0078 West Sussex
Horsham District Council
Concerns summary (AI summary) Inadequate discharge planning from a mental health hospital, including poor communication and unsuitable accommodation, left a vulnerable patient without proper support.
Action Taken (AI summary) Sussex Partnership NHS Trust has updated its Care Programme Approach policy to reduce follow-up time, revised guidance on home leave and discharge planning, and issued updated policies and guidance on MHA Section 17 leave and community care to all staff.
Ben O’Hara
Partially Responded
2021-0077 17 Mar 2021 Inner North London
Camden & Islington NHS Foundation Trust… St Pancras Hospital
Concerns summary (AI summary) Failures included not seeking family consent for contact, an unreviewed outdated medical alert, lack of formal mental health assessment, and absence of an overall care coordinator, hindering comprehensive mental health care.
Action Taken (AI summary) The Trust has developed a new post for a Senior Crisis Liaison Nurse to work between Personality Disorder and crisis services, appointed to in June 2021. Crisis teams have also been reminded that they may bring complex cases to the complex case panel/risk panel for discussion and support.